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I have to say that things were not easy in the beginning, being a first time store owner and navigating an alien (to me) Dropshipping App. However, during my onboarding process, Michael, the owner, not only took time (split over 2 separate meetings) to speak with me Via Google Meet, while simultaneously actually SHOWING me (in MY OWN STORE) how to properly, seamlessly and effectively import products, categorize them in Collections, and even give feedback/suggestions on how to best set my store up for success, by changing the layout of my store to attract buyers, keep them engaged, as well and making their shopping experiences easy and enjoyable. DO NOT skip the Onboarding process, I repeat, DO NOT SKIP THE ONBOARDING PROCESS, thinking that you know what to do! I very much enjoyed the one on one assistance that I received and I look forward to taking advantage of their Brain Storming session, to help make my store EVEN BETTER.
It was not what I expected. You cannot choose individual products to load. You have to import an entire category to then realize that the products may not be what you want, or there is not enough of the items. Then to top it off the cost of the product plus shipping charges may be a bit too much compared to other retailers in your area. Really review the page and DONT sign up for a yearly subscription unless you are absolutely sure because they will NOT refund the money on subscriptions. Make sure it is what you want and need.
BrandsGateway is phenomenal! Michael and his support team have been excellent providing support and answering our questions. The app is very easy-to-use and time efficient for those of us with limited developer skills. Plus, the products offered are authentic, top-quality, and massive in selection. Looking forward to a long-lasting partnership with BrandsGateway!
Arnaque ! Les produits proposés sont en concurrence directe avec les marques elles-même à des prix plus élevés. Support client nul. Bref. A fuir absolument
Brands Gateway are an excellent dropship provider of luxury fashion items. This app works perfectly to continually update your inventory. There are plenty of options within the app to personalise and monitor the items to suit your store. Their warehouses are located in Europe and the US which is great if your target market is in Europe as shipping times are reasonably short. I've been using Brands Gateway for over 2 years and I experience great support when needed from their support team.
Thank you for your kind words. It's our pleasure to see you find out service excellent. In case of any questions, please feel free to reach out to us anytime. We are here for you!
I highly recommend this app guys, they offer great support, I had a call with the CEO today , very nice guy down to earth, very willing to help. If you are in the clothing niche its the best app on the market to work with.
Thank you for kind review about our support and our CEO :) We look forward to building our partnership with you and to see your business thrive. Cheers
i paid for the subscription, but i dont want to use the service from brandsgateway due to some personal reasons, so i ask them to refund me
,they give me full refund quickly.
five star for refund only.
Please do not deal with them. They are thieves. In the beginning, they are present and all answer your question then once you subscribe it becomes a problem. The inventory sucks and it is outdated. Ugly merchandise is not attractive to sell to customers. There are a few items per unit. They do support you as they should with all the money spent on subscriptions. Not worth it. Once I asked for a refund for everything they didn't want to. How was I supposed to know how bad their merchandise was if I didn't subscribe to see it? STAY AWAY!!!!! BEWARE!!!
We are sorry to read your review. We would Please let us highlight some very important details.
- We show case all our products before requiring you to subscribe to our service. Our entire catalog is published on BrandsGateway.com where anyone can browse our 10,000+ products to resell.
- You personally might find the products from the luxury brands ugly/unattractive, but rest assure that many of our active dropshippers are generating amazing month revenue reselling the brands and products we offer.
If you were to change your mind, we would be more, than happy to assist you with any questions, but keep in mind that our application is a paid one as stated on our site.
Should you need any help, we will be here awaiting your contact at support@brandsgateway, live chat, whatsapp or via the in-app chat.