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4.5* Good App. Easy to use. Easy to import all products. Only thing I would like is the ability to change/add tags after products have been sync. It says I should delete the entire product catalog in order to make any changes. Please fix this.
Hi there,
We're really pleased to know you're enjoying BrandsSync. We are constantly striving to satisfy our customers’ needs and your suggestions on how to improve the service will help us to provide you the best products that we can.
Should you need any further clarification, please do not hesitate to contact us.
Thank you,
Brandsdistribution Team
Comme le commentaire précédent.. je rejoins l'avis des autres utilisateurs et constate les memes problèmes..
Nous avons utilisé leurs services pendant moins d'un an. Plusieurs problèmes dans l'application BrandsSync, la synchronisation et le fait de bug concernant l'import de produit. Contact uniquement par email aucun conseillé au téléphone pour régler des soucis liés a leur application.
Attention : Lors du désabonnement de cette application, catastrophe le dernier paiement d'abonnement a été facturé deux fois bien volontairement de leur part (déjà arrivé a d'autres utilisateurs apparement) !!! Apres relance et explication pour bien justifié le problème et l'envoi de nombreux e-mails explicatif avec Shopify, sans succès il campe sur leur position, très peu professionnel lamentable !!!
Nous sommes très déçus de leurs traitement, de leur service relationnel non humain. Je ne recommande donc pas cette application perte de temps et d'argent.......
brutal service! Don't waste your time with suppliers like this. They make it look all good but you wil soon find out how terrible they are!
Dear Customer,
This is Virginia from BrandsSync Customer Support team.
We are so sorry to hear you had such a frustrating experience.
Please, contact us directly, sending your message to our live chat or to our email address, dropshipment@brandsdistribution.com:
we’ll work with you to resolve any issues as quickly as possible.
Thank you,
Virginia.
I sent back an item and the credit for it is not charged back to me.
I have canceled my subscription and support does not respond to mails.
This is app is awesome and simplifies our business! Products are 100% authentic and original.
Customers support team are fast!
Thank you for taking the time to share your feedback with us. We really appreciate it!
Brandsdistribution Team
App ben fatta precisa ed intuitiva, mi sono da subito trovato bene. I ragazzi hanno lavorato bene. Sincronizzazione perfetta A+++
I have been working with this application for almost a year, and I can say that it has become much better, more stable, and faster. The interface is improved. I'm surprised that I can control it through my smartphone because it adaptive. However, there are things that I would like to suggest for improvement: 1. resolve the common issue with Shopify 100 variants limit 2. I noticed the another issue - sometimes when BD changing the structure of the product in their website (for example adding or merge new variant) it don't sync with shopify and the product in Shopify still are in old version, so it needed to be deleted and re-imported again.
3. I would prefer to be able to pay for the app in advance (for me would be convenient to be able to pay annually or half annually) but now it offers only monthly payment.
Thank you for taking the time to share your valuable feedback! We are constantly striving to satisfy our customers’ needs and your suggestions on how to improve the service will help us to provide you the best products that we can.
Brandsdistribution Team
I have been using this app for months, it has gone through some developments over time, it is now much more user-friendly and looks nicer, easier to use. I only wish it would automatically sync and delete the unavailable products as well, then it would be even better.
Works really well, and updates seamlessly. Would highly recommend to anyone looking to sell branded fashion.
Best Shopify app to sync products from Branddistribution or other !