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App ben fatta precisa ed intuitiva, mi sono da subito trovato bene. I ragazzi hanno lavorato bene. Sincronizzazione perfetta A+++
STAY AWAY!!!!! Customer service is terrible! Positive reviews are purchased! They don't reply at all to emails. And they provide absolutely no feedback regarding guarantees, damaged goods... No money back is possible!
Dear Customer,
We are always on hand to help our customers and we are sorry to hear about your disappointment,
Furthermore, we have check out your previous emails and confirm that you have been briefed on our terms and conditions.
We provide also all the feedback you need on our official website,
you can find out more here:
support.brandsdistribution.com/en-us/section/7-returns-exchanges-and-credits
Therefore, you can clarify your doubts by checking our dropshipping terms:
www.brandsdistribution.com/en/cms/dropshipping-terms
As regard the first part of your review, we can firmly affirm that customer service team do its best to meet any request within 24-48 hours, during italian business days.
Thanks for your understanding,
Brandsdistribution Team
0 support!! I am waiting a week to pay for an order and add the express shipping and no one answers!!!
I can't ship the orders I have and causing that losing money.
I have been using this app for months, it has gone through some developments over time, it is now much more user-friendly and looks nicer, easier to use. I only wish it would automatically sync and delete the unavailable products as well, then it would be even better.
Works really well, and updates seamlessly. Would highly recommend to anyone looking to sell branded fashion.
The worst customer service ever. They never respond to your inquiries regarding your orders. I had to cancel some orders because they didn't include all the right documentation for customs. I reached out to them over and over again. Never received a response. They don't have a phone number you can call. Only email and a crappy ticketing system.
Want to return an item, it takes days just approve the return. In the Amazon world of fast shipping and returns and excellent customer service, I really don't know how they are surviving.
Dear Zabas,
we are sorry to hear you had a negative experience since all the issues you reported have been solved promptly.
Our customer service team is always at your disposal for any further questions and requests.
Thank you,
Brandsdistribution Team
Best Shopify app to sync products from Branddistribution or other !
We use brandsync app on Shopify, and it makes life so much easier - catalogue sync works smooth, no need to folow inventory, its all updated regulary.
We're really pleased to know you're enjoying BrandsSync.
Thank you for your review and best of luck with your business!
Brandsdistribution Team
This app is great and so easy to set up. Working becomes easier as well. And the best thing is that my offer is always up to date. Great!
Thank you for taking the time to leave us this great review. We are happy to hear you're enjoying using BrandsSync!
Brandsdistribution Team
We have been using Brandsdistribution’s products since the start of our website. It is one of the best, if not the best wholesale fashion b2b supplier out there. It offers a lot of products and it’s easy to synchronize with shopify and just really straight forward in general. Its personal assistance team offers the best advice possible, and it’s always available. They handle shipping professionally, reliably and fast.
We love hearing the positive experience of our customers and we are glad to know we have been able to meet your expectations. If you need any help, please do not hesitate to contact us. The support team is ready to assist you!
Thank you for your review,
Brandsdistribution Team