BrandsSync | Dropshipping

The company's shipping fees have increased significantly, almost 25-30 euros for each sale. It has become increasingly challenging to make a profit at these prices. Additionally, the product variety is very limited; we've had the same products for years, with only occasional new additions, which is quite insufficient. The most negative aspect is that they are also selling at very low prices on marketplaces, working with almost the same prices for both B2B and B2C. Unfortunately, we are now operating at a loss with this company in our sales.

I sent back an item and the credit for it is not charged back to me.
I have canceled my subscription and support does not respond to mails.

Comme le commentaire précédent.. je rejoins l'avis des autres utilisateurs et constate les memes problèmes..

Nous avons utilisé leurs services pendant moins d'un an. Plusieurs problèmes dans l'application BrandsSync, la synchronisation et le fait de bug concernant l'import de produit. Contact uniquement par email aucun conseillé au téléphone pour régler des soucis liés a leur application.

Attention : Lors du désabonnement de cette application, catastrophe le dernier paiement d'abonnement a été facturé deux fois bien volontairement de leur part (déjà arrivé a d'autres utilisateurs apparement) !!! Apres relance et explication pour bien justifié le problème et l'envoi de nombreux e-mails explicatif avec Shopify, sans succès il campe sur leur position, très peu professionnel lamentable !!!

Nous sommes très déçus de leurs traitement, de leur service relationnel non humain. Je ne recommande donc pas cette application perte de temps et d'argent.......

We used their services for about an year, overall was relatively good experience except several glitches in their BrandsSync app, where all products sync was gone and had to delete all products and import them again, which is too much effort for us.
However out last subsription payment was charged twice!!! We sent many emails and tried to reach out brandssync, without any success!!! We are very disappointed from their services, actually no services at all. Do not recommend, we dont plan to use them anymore!

The app is well designed in integrating with Shopify.
The one and only bug I have encountered so far is that the app seems to be not aware of 100 variants limit per product. So when I enable the option to merge similar variants into one product (why not? it is easier for customers to navigate), some products stuck in product queue. These products are always the products with >100 variants (i.e. sneakers). I hope the developer can make a work around.