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I initially liked the app. However it stopped working and theres no chance of reaching customer support in 2 weeks. No answer, no solution. Not worth any money.
Really good app, so easy to update, works well and the support is great. What more could you as for?!
This app destroys your SEO positions bij injecting a lot of code into your code which makes you titles/descriptions unavailable for google. Even after de-installation the created files still exist in your theme. The files i am talking about contain the name 'ornave' (json files) in your snippets folder.
We lost about 80% of our positions doe to these 2 files. Luckily we got a lot of monitoring on SEO with which we quickly found out.
If you go to the websites of the other reviewers the code is still visible in their source code. First code you see in the source pushing all the collections and making api calls to api.ornave.com.
Would definitely not recommend to install.
Hi there,
So sorry for the confusion here. But we do not inject "a lot of code". The only reason why it might appear so is because we have to fetch your collections to ensure that we can show relevant breadcrumbs across your products.
And that data is saved on the client's browser after the page has loaded. So it doesn't affect the performance at all. I would love to get on a call sometime to explain it a bit more clearly how it works.
About the files - we do have a whole document in the dashboard referring to how to do the cleanup - there's even an automation that does it for you, removing all our files which are necessary for the app to work.
I hope you understand that the in-depth breadcrumbs that we have enabled for your shop was not possible without this approach. And we do take different approaches for different shops - and if you don't like it, we are always open to changing it immediately. However, there are no right or wrong answers, we do ensure that all approaches are fast and reliable.
Please let me know how can I make this right for you?
Very versatile app with much customization options. Also support was instant and worked with me to getting everything exactly how I wanted it. 5/5 stars. Would recommend.
Great support! They will help you with the complete the setup/installation and also put everything on the right spot in your theme.
Highly recommend this for everyone! I will use this for multiple shops
App works as it should, is super flexible and the support is excellent, which has been a pleasant surprise compared to what I've been used to! I really believe breadcrumbs are essential and I'm grateful this plugin exists
Great app and the best support possible! I always get quick and helpful responses. And I even got a custom version to solve the issue at hand.
Anyone who needs amazing breadcrumbs, I highly suggest using this app.
Thank you for your amazing work! :)
Hey, you've been amazing!
Really love working with you to craft the perfect setup personalized for you.
Always here for you guys!
The best customer support, very friendly and helped with all of our questions! Searched for a few apps but didn't find the right one until I came along this one. The support customized the breadcrumb for us, even three levels deep.
I tried some apps for breadcrumbs but this one is the best by far
Support team was very friendly and responded quickly to all my queries
If only all my apps were from them my life would be more simple !
Thanks for the kind words. All credit goes to you for being patient with us. And very active throughout.