Brightpearl by Sage

Brightpearl by Sage

Avis (37)

Note globale
4,4
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
    34
  • 3 % des avis sont des avis à 4 étoiles
    1
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
    2
18 mars 2024

I am extremely disappointed with my experience with BrightPearl . Their advertising and product descriptions grossly undersell the complexity of making their product work. What was supposed to be a simple and straightforward process turned into an absolute nightmare. Sean (US REP) promised one thing when really you have to use two different systems.

First off, their marketing made it seem like ...

McLogan Supply
États-Unis
8 mois d’utilisation de l’application
Brightpearl a répondu 18 octobre 2024

Hi McLogan Team,

We appreciate your feedback! An integral part of getting started with our product is participating in our Professional Services (PS) team's implementation ...

1 décembre 2021

Promised x and got y. They could not fulfil their promises. It has been 6 months since implementation and I still have hundreds of orders stuck. I'm double shipping to hundreds of people since Brightpearl has decided to split orders. Support is lacking. Using their preferred partners has just meant that no one has taken responsibility. BUYER BEWARE!!!! We are pulling out as soon as we can.

böhme
États-Unis
7 mois d’utilisation de l’application
Brightpearl a répondu 18 octobre 2024

Hi there,

We appreciate your feedback! I would love to gain a better understanding of the complications you have mentioned and look into how we can improve the difficulties ...

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