Brightpearl by Sage

Brightpearl by Sage

리뷰 (37)

전체 평점
4.4
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    2
2024년 3월 18일

I am extremely disappointed with my experience with BrightPearl . Their advertising and product descriptions grossly undersell the complexity of making their product work. What was supposed to be a simple and straightforward process turned into an absolute nightmare. Sean (US REP) promised one thing when really you have to use two different systems.

First off, their marketing made it seem like ...

McLogan Supply
미국
앱 사용 기간 8개월
답글 Brightpearl개 2024년 10월 18일

Hi McLogan Team,

We appreciate your feedback! An integral part of getting started with our product is participating in our Professional Services (PS) team's implementation ...

2021년 12월 1일

Promised x and got y. They could not fulfil their promises. It has been 6 months since implementation and I still have hundreds of orders stuck. I'm double shipping to hundreds of people since Brightpearl has decided to split orders. Support is lacking. Using their preferred partners has just meant that no one has taken responsibility. BUYER BEWARE!!!! We are pulling out as soon as we can.

böhme
미국
앱 사용 기간 7개월
답글 Brightpearl개 2024년 10월 18일

Hi there,

We appreciate your feedback! I would love to gain a better understanding of the complications you have mentioned and look into how we can improve the difficulties ...

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