Avaliações (37)

Classificação geral
4,5
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 5% das avaliações são de 1 estrelas
8 de fevereiro de 2022

This app worked as it should from the moment we had installed it. Settings are easy and mapping data, too. When I compare it to our difficulties we ha with ERP systems and online shops, this was a nice surprise. Since using the app, we never had problems with stock not syncing or orders not updating correctly. BTW, the app also works well in connection with ShopifyPOS. There could be some more flexibility with mapping product data, prices, and support for other POS solutions. But I hope this is something that will be implemented in the future.

Deinparadies.ch
Suíça
11 meses usando o app
Data de edição: 31 de agosto de 2021

Been using Brightpearl for a few years now, love the speed at which customer support helps.
We finally have a process for everything inventory-related in our business from purchasing, through to pick/pack/dispatch/invoice and everything in between. Thank you, Jamie and the Team!

Arte-N Furniture
Reino Unido
10 meses usando o app
1 de setembro de 2021

A must have for Shopify Stores who also use BrightPearl. Orders automatically flow seamlessly into BrightPearl when placed on Shopify (including POS & Draft orders). Once an order is dispatched or part dispatched in BrightPearl, this also syncs back to Shopify to send customer notifications, meaning order processing can be managed outside of Shopify without duplicating work. Stock levels also sync almost instantly from BrightPearl, across all our inventory locations to Shopify, helping keeping stock figures correct and avoiding overselling. We also have pricing sync on an overnight schedule, which is a useful backup to keep pricing correct - although it is worth noting as this does not include Compare At pricing or Cost prices, there is still an element of manual work to keep pricing correct across both systems. It also requires an additional price field to be maintained in BrightPearl due to VAT handling across both systems. The app is simple to use and the team at BrightPearl were also very helpful with getting everything set up and running.

Millbry Hill
Reino Unido
7 meses usando o app
1 de dezembro de 2021

Promised x and got y. They could not fulfil their promises. It has been 6 months since implementation and I still have hundreds of orders stuck. I'm double shipping to hundreds of people since Brightpearl has decided to split orders. Support is lacking. Using their preferred partners has just meant that no one has taken responsibility. BUYER BEWARE!!!! We are pulling out as soon as we can.

böhme
Estados Unidos
7 meses usando o app
Brightpearl deixou uma resposta 18 de outubro de 2024

Hi there,

We appreciate your feedback! I would love to gain a better understanding of the complications you have mentioned and look into how we can improve the difficulties you are experiencing.

Thank you
Jesse
Brighptearl by Sage

4 de junho de 2023

We began our Brightpearl journey just 5 months ago and after an intense 2 months prep, went live 3 months ago. The team we worked with to get us ready for golive (led by Bianca), was a dream team! We couldn't imagine doing a project of this scale without the BP expertise and experience. Bianca gave that extra mile and took the time to really understand our business and the best way to implement BP to ensure we got the most out of it.
Since going live, our team have taken all aspects of BP on board and our operations, customer service and warehouse are all seeing benefits beyond what we had hoped for in ease of use, order turn around, time saving, customer experience and accuracy.
Our next phase is Demand Planner and the extended Warehouse Management System which we are all looking forward to introducing into our warehouse environment!

Oskar's Wooden Ark
Austrália
5 meses usando o app
Brightpearl deixou uma resposta 12 de junho de 2023

Hi there,

Thank you so much for your review, it's wonderful to hear how well Bianca and her team have supported your launch on Brightpearl. I know they take time to understand our customers so they can hit the ground running on day one, and it's great to see the fruits of this in action!

I'm excited to hear about stage two with Demand Planner and your warehousing!

Thank you again,
Tom (Brightpearl by Sage)

18 de agosto de 2021

The link between the Brightpearl and our Shopify site is robust, reliable and easy to instal and use. No hesitation in recommending.

Pooky Lighting
Reino Unido
4 meses usando o app
1 de março de 2022

We have been using BrightPearl for three years now. The integration with Shopify has proven seamless and we have never had to contact their support about any issues. The BP sales order and product management life cycle has been a real bonus to our company.

Honour Clothing
Reino Unido
3 meses usando o app