Brightpearl

Retail-tailored Digital Operations Platform

Free to install. External charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars

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21 - 30 of 31 reviews

Arte-N Furniture

Location United Kingdom
Time spent using app 10 months

Been using Brightpearl for a few years now, love the speed at which customer support helps.
We finally have a process for everything inventory-related in our business from purchasing, through to pick/pack/dispatch/invoice and everything in between. Thank you, Jamie and the Team!

PIGLET

Location United Kingdom
Time spent using app 11 months

Great solution for Shopify ecomm stores!
What we liked:
- Easy, smooth and fast with Shopify (we previously used TradeGecko / QuickBooks Commerce and it was a nightmare)
- Individual modules for inventory management, warehouse operations, and demand planning helps to give each area the UI/UX it needs (instead of cramming it all into one solution)
- 24/7 phone & email support, dedicated account managers, plenty of online resources and ongoing improvements in the software help with anything that doesn't work perfectly
- Integrates easily with Xero, but has an accounting module included, which means data can be easily reconciled between the 2 systems
What we don't like:
- Some pieces of integration with Shopify are more clunky than others; further work is required especially on the returns & exchanges process and on order editing (it works, but could be smoother)
- Accounting in Xero for cost of goods sold and inventory by geography (when you hold stock across multiple legal entities) requires a bit of excel work each month, when it really should be an easy pull from the system
Overall, BrightPearl has been a massive improvement to our operations, enabling us to significantly scale up our daily fulfilment targets while eliminating the millions of spreadsheets previously used to track all types of operational idiosyncrasies.

Pooky Lighting

Location United Kingdom
Time spent using app 4 months

The link between the Brightpearl and our Shopify site is robust, reliable and easy to instal and use. No hesitation in recommending.

PIGLET US

Location United States
Time spent using app 11 months

Well designed and developed app. Integration works great! Seamless connection with our Brightpearl account.

Ettore Cycling

Location United Kingdom
Time spent using app Over 2 years

Excellent well developed app, no issues, works very well with my Brightpearl account and does everything I need it to!

Fovitec

Location United Kingdom
Time spent using app Almost 2 years

Integration is very good and seamless. Order processing, returns, discounts and refunds all accurately recorded in Brightpearl without the need for any manual manipulation.

Stanley Kubrick Collection

Location United Kingdom
Time spent using app Over 3 years

This all worked well. The BP account team were super helpful and very supportive with both strategy and implementation

Brand X

Location United Kingdom
Time spent using app 6 months

As an existing Brightpearl user, knowing that the Brightpearl app was available on Shopify made our decision to switch to Shopify a simple one. The app works seamlessly with Shopify.
All our orders are pulled into the Brightpearl system and stock is updated in near live time. Price updates can also be automated, allowing us to sync prices across our platforms. Thumbs up from Brand-X!

Home Secure

Location United Kingdom
Time spent using app About 1 year

We were already a Brightpearl customer and one of the reasons we moved our website to shopify was to take advantage of the Brightpearl shopify connector. It works seamlessly with order and customer information appearing in our Brightpearl system very quickly and shipping information such as tracking numbers fed back into shopify and emailed to customers without any issues. Been using over a year and never had a problem with it.

Coffee Hit

Location United Kingdom
Time spent using app Over 2 years

Great service- responds quickly and is helpful towards issues. We have tried many systems- and we always come back to Brightpearl!