Brightpearl , 34 reviews

We began our Brightpearl journey just 5 months ago and after an intense 2 months prep, went live 3 months ago. The team we worked with to get us ready for golive (led by Bianca), was a dream team! We couldn't imagine doing a project of this scale without the BP expertise and experience. Bianca gave that extra mile and took the time to really understand our business and the best way to implement BP to ensure we got the most out of it.
Since going live, our team have taken all aspects of BP on board and our operations, customer service and warehouse are all seeing benefits beyond what we had hoped for in ease of use, order turn around, time saving, customer experience and accuracy.
Our next phase is Demand Planner and the extended Warehouse Management System which we are all looking forward to introducing into our warehouse environment!

Brightpearl has been a really good solution for us. The Shopify connector works well, fast and reliable. We've also had great support from the Brightpearl team

We have used Brightpearl for over 10 years and we have found it a very intuitive and helpful app. It is particularly suitable for merchants who are focused on buying finished goods and selling them across multiple channels, brands and locations. We like the fact all elements are within one system and that the entire team can easily and quickly access brightpearl in the cloud and run reports.

We have been using Brightpearl for 6 years now and the difference it has made to the efficiency of our stock control cannot be overemphasized. Not sure how we managed before. Highly recommended.

We have multiple Shopify stores connected to Brightpearl using their app. Easy to set up and make changes. Brightpearl keep their app up to date. They also have very helpful support staff who are able to check audit logs on a granular level.

Integration is very good and seamless. Order processing, returns, discounts and refunds all accurately recorded in Brightpearl without the need for any manual manipulation.

I like that I can see all the order information easily and that any issues that arise are looked into and taken seriously. It's hard to download large amounts of data in one go (reporting) and BrightPearl sometimes crashes when doing so.

I am already a Brightpearl user and this links seamlessly with Shopify. It is not a cheap solution and their pricing has increased a lot in recent years but it is a very good all in one solution which automates many tasks

This all worked well. The BP account team were super helpful and very supportive with both strategy and implementation

We have been a Brightpearl customer for ten years and a Shopify customer for five years. The app integrates the two systems perfectly. Our ecommerce orders from our seven Shopify stores are generated in Brightpearl quickly and accurately. We have never experienced an issue with this integration.