Brightpearl by Sage

We had very complex set of requirements from a new epos/rms/wms and Brightpearl ticked the boxes where others fell short. Sales/Tech support/onboarding teams were very thorough in ensuring we could achieve everything we needed before we committed to an agreement. They came good on their promises, obviously there are always some teething issues with such a big change, however, their technical support has been 1st class. The system has revolutionised how we manage our stock, hugely streamlining how we pick, pack and ship orders.

We have been using Brightpearl for 2 years now. It has become an integral tool to the business allowing us to develop and adapt new processes while also streamlining previously complex workflows. Using Brightpearl has allowed us to implement new products, warehouses and features seamlessly, through automations and simplified processes. It has allowed us to increase efficiencies across multiple areas of the business all without compromising reporting. Things that previously would have taken days of development and multiple apps are now achieved quickly utilising Brightpearl and Shopify.

Brightpearl has been a great addition to our company and have delivered everything they had promised, I just wanted to take a moment to recognize and sincerely thank Alex for the outstanding technical training they delivered. The sessions where not only easy to follow, but also packed with valuable insights that were directly applicable to our work.

Alex has a fantastic way of breaking down complex topics into understandable, practical steps. Their enthusiasm and deep knowledge kept everyone engaged, and it was clear that a lot of thought went into tailoring the training to our company’s needs.

This training has already made a noticeable impact—it’s helped us streamline our processes and boosted our team’s confidence in handling technical tasks. Truly an integral part of our continued growth.

Brightpearl has been an asset for managing the growth and development of our business for a number years now.

We have various complex workstreams, multiple locations, sales channels and product types that brightpearl manages with ease and simplicity.

The reporting capabilities are excellent and are a real asset to platform too. Lastly, their customer service and dev teams are always quick to respond and provide solutions when it comes to any issues or new projects.

We have been using Brightpearl for over 5 years now and it has been an integral tool in our ability to grow and develop the business. Using the automation we have been able to automate and streamline many heavily manual taks, streamlining and refining daily workflows. We have a complex inventory that also incorporates own manufacture that Brightpearl helps us manage without breaking a sweat. The support team are always there to help when needed, and account managers are active in helping develop our relationship with Brightpearl enabling us to succeed.