SEOAnt‑Broken Link Redirect
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the app doesnt work today, please fix it so I can fix the broken links that I have. You should have a paying app work
Hi Bonsavon,
Thank you for your feedback! Hope everything is going well on your end! Regarding the issue you encountered, our IT team have already checked it. But we didn't find any problems, kindly please try to the cache or do a hard refresh and check again. And please let us know if the issue still exists, looking forward to hearing from you!
Best wishes,
Giraffly Team
It's great for tracking broken pages. However, it doesn't allow redirects to seperate subdomains which is a massive pain (you have to use the default Shopify tool instead for these), this is a bit of a deal-breaker for me.
Hello,
Sorry for the disturbance.
We updated, and it's able to redirect to the outbound domain.
Thank you for your support and patience. Please try it. Hope it helps.
Please be sure to let us know if we can be of any further assistance.
Have a good day.
All the best
Giraffly
Customer service is helpful and quick to respond - although app is currently not displaying any broken links and according to another site I have quite a few 404's to fix. Was advised to give it time as should report the same but at this current time its still showing zero errors.
Hello there,
Thank you so much for your review. Hope all things are well on your end.
If you need any further help, please do not hesitate to let us know anytime and we'll be more than happy to assist you.
Thank you and have a wonderful day! :)
Best regards,
SEOAnt Team
Good day!
Thank you for your rating! Our goal is to ensure you have a 5-star experience with our app. If there’s anything we can do to improve your experience, please don’t hesitate to reach out. We’re here 24/7 to assist you!
Warm regards,
SEOAnt Support Team of Channelwill
Very friendly and helpful staff.
Good day!
Thank you for your kind words! We're thrilled to hear that our team has been friendly and helpful. If you have any further questions or need assistance, don't hesitate to reach out. We're always here to support you!
Warm regards,
SEOAnt Support Team of Channelwill
The respond is fast, clear and good
Hello There,
Thank you for your positive feedback! We're glad to hear that you had a great experience with our service. Your satisfaction is our top priority and we'll continue to strive to provide excellent service. We appreciate your business and hope to see you again soon. Please don't hesitate to contact us if you have any questions or concerns.
All the Best,
SEOAnt Support Team of Channelwill
Thank u it would help to ask for the review after fixing my problem and not when I am right in the middle of it. Thanks
Good day!
Thank you for your valuable feedback! We apologize for the timing of our review request and appreciate your suggestion. We strive to improve our service, and your input helps us do just that. If you have any further questions or need assistance, please feel free to reach out. We're here to help!
Warm regards,
SEOAnt Support Team of Channelwill
good service and easy app
Good day!
Thank you for your feedback! We're glad to hear that you find our service good and the app easy to use. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!
Warm regards,
SEOAnt Support Team of Channelwill
Quick customer support response. Thanks for your help Joy!
Good day!
Thank you for your feedback! We're thrilled to hear that Joy was able to assist you quickly. If you need any more help or have further questions, please don't hesitate to reach out. We're always here to assist you!
Warm regards,
SEOAnt Support Team of Channelwill
Todo excelente.
¡Gracias por tu comentario! Nos alegra saber que todo ha sido excelente. Si tienes alguna pregunta o necesitas asistencia, no dudes en contactarnos. ¡Estamos aquí para ayudarte!
Good day!
Thank you for your feedback! We're glad to hear that you think it's great. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!
Warm regards,
SEOAnt Support Team of Channelwill
great easy to use
Good day!
Thank you for your positive feedback! We're thrilled to hear that you find the app great and easy to use. If you have any questions or need assistance, please don’t hesitate to reach out. We're here to help!
Warm regards,
SEOAnt Support Team of Channelwill
great service.
Good day!
Thank you for your feedback! We're glad to hear that you think our service is great. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!
Warm regards,
SEOAnt Support Team of Channelwill
impossible a enlever
Good day!
We sincerely apologize for the inconvenience caused. To better assist you, could you kindly provide us with more screenshots of the issue you're experiencing? This will help our support team investigate and resolve the problem more effectively. We truly appreciate your patience and cooperation, and we are here 24/7 to assist you!
Warm regards,
SEOAnt Support Team of Channelwill
Works great. Very easy for even someone as myself who is not very computer savvy. Reached to support and they are great, prompt response and helping me get on track. Thank you!
Hi There,
Thank you for your positive feedback! We're thrilled to hear that our platform is easy to use, even for those who may not be as computer savvy. We're also glad to hear that our support team was helpful and provided a prompt response to assist you. If you have any further questions or need any more help, please don't hesitate to reach out. Thank you for using our platform!
Best Regards,
Gill | Customer Support
The stuff is very helpful, answered all my annoying questions. The app itself is simple and saved my store SEO.
Hi There,
Thank you for your feedback! We're thrilled to hear that our support team was helpful and patient in answering all of your questions. We're also happy to know that our app was able to help with your store's SEO. If you have any other questions or concerns, please don't hesitate to reach out. Thank you for using our app!
Best Regards,
Gill | SEOAnt Support
It's Great
Hello there,
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well.
If you have further questions or concers, please feel free contact us any time!!
All the Best,
Gill-SEOANT Support
Hello there,
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well.
If you have further questions or concers, please feel free contact us any time!!
All the Best,
Gill-Customer Support
I'm just starting with it. So far it looks good. I did chat with the company. The response was prompt and answered my questions. That's a good way to start. : ).
Hello There,
Thank you for giving our service a try! We're glad to hear that it looks good so far and that our support team was able to provide prompt and helpful responses to your questions. We hope that our service will continue to meet your needs and expectations. Let us know if there's anything else we can do to assist you.
Best Regards,
Gill | Customer Support
Atendimento top! Obrigada por sempre resolverem minhas duvidas e consequentemente situações que atrapalhava minha loja! Obrigada pelo atendimento imediato e soluções!
Olá,
Obrigado por suas amáveis palavras e feedback positivo! Ficamos muito felizes em saber que nosso atendimento tem sido de primeira qualidade e que conseguimos solucionar quaisquer dúvidas ou problemas que você tenha tido com sua loja. Nossa equipe está sempre aqui para fornecer serviços e soluções imediatas e agradecemos seu apoio. Obrigado por escolher nosso serviço!
Tudo de bom,
SEOANT- Equipe Brokenlink
Hello there,
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well.
If you have any questions, please feel free contact us any time!!
Happy Selling!
Gill-SEOANT Support
Finding and restoring the link to the Broken Link to maintain optimization is a significant help in maintaining the best condition
Hello There,
We're glad to hear that our solution was able to help you find and restore the link to the broken link on your website. Maintaining optimization is important for the success of any online business, and we're happy to have played a part in that. Thank you for your feedback and for choosing our solution. Please let us know if you have any further needs or questions in the future.
All the Best,
Gill | Customer Support
Ola! Minha experiência foi Muito boa! Fui atendida de pronto e o melhor, Resolvida minha questao! Parabens para essa equipe !
Olá!
Ficamos muito felizes em saber que sua experiência conosco foi muito boa e que conseguimos resolver sua questão de forma rápida. Agradecemos pelo reconhecimento e parabenizamos toda a nossa equipe pelo excelente trabalho. Esperamos continuar atendendo às suas expectativas. Obrigado pelo feedback!
Tudo de born,
Gill
I've been using this app since I migrated my store 12 months ago from a different ecommerce platform. It's helped to identify any urls and links missed during the migration process, and fix them. Great service from the team as well
Hello There,
That's great to hear! It's always important to make sure all your URLs and links are working properly. Glad to know the app and team have been helpful for you.
If you still need any further help please feel free to contact us any time. Thank you!
All the Best,
Gill
I am only reviewing the support at this time. I will be happy to write a review for the app an a month or two. If the support is any indication then this app is outstanding and I can only give my recommendation
Hello there,
Thank you so much for your review. Hope all things are well on your end.
If you need any further help, please do not hesitate to let us know anytime and we'll be more than happy to assist you.
Thank you and have a wonderful day! :)
Best regards,
SEOAnt Team
Great support. gave me all the time and made sure issue was resolver. Great customer support. Thanks
Hello there,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :) Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
SEOAnt Team
Thank you for the extra credits and the support was awesome and very fast to respond. Thank you so much for your help.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
Very easy app to use. Works seamlessly and quickly. Support is always very helpful and quick to respond!
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
I used the app to redirect broken links in bulk of my website, it's very easy and fast, less than 5 seconds to redirect everything. The support is excellent and fast. Thanks to Gill and Christina for their excellent service. Recommend 100%.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
Very easy app to use. Bonus points for very quick response if you need an assist and very kind persons on the other side. Recommend 100%!
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
Easy to use and very friendly. It helped me with all errors 404 to redirect them to my homepage!!!!!
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
I used this app and it helped me to solve some broken links on my website. I will continue using it.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
So far so good. Am finding my way around the app. Chatted with Gill who answered my question. Would recommend.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
I love this app help me out with my website so much I am very thankful don't know what I would have done.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
Gill, the agent who helped me is fantastic! Kudos to him and to the rest of the Broken Link 404/301 Redirect team.
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
I use this app on all 3 of my websites. It keeps track of all broken links (which in our industry sticks up quickly) and fixes them easily. they also offer a great speed optimisation service - amazing!
Hello,
Thank you so much for your review. Hope all things are well on your end.
We are happy that the app helps. :)
Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.
Have a nice day.
Best regards
Giraffly Team
My Friend Recommend it to me , the free plan is "Powerful" . I used to redo my 404 pages , and i will do redirect to save my traffic.
This product is great in both the application and the experience, and it has brought very good help to my shop
The interface should be improved on for the reason of aesthetic. Other than that, everything on this app works well. I would still give it a 4.6/5.
It never works. Never loads on the Admin page, always some sort of error. It's easier to go somewhere else and get a better, functional app.
Hi there,
Thank you for your feedback. Hope you are doing well.
Sorry for the inconvenience we caused you. We checked the server and the app is working, could you give us the error that you encountered then we could check it? Thank you.
Sorry that you are not happy with the app, we appreciate your support this time and we want to make up to you anyway.
We tried to email you and contact you but do not get a reply. Please contact us when you see the message. Thanks a lot!
Take care. Have a nice day.
Giraffly
super supersuper supersuper supersuper supersuper supersuper supersuper supersuper supersuper supersuper supersuper supersuper super
I will like report this website is actually legit. They website actually let you know where your problem & how to fix it. Only reason, I use them to validate they are actually true who they say they are. So far, I had already reported several companys to be fraud/scam. This company has past the test. Keep up the good work. Your company will not be listed as fraud/scam.
Hello,
Thank you very much for your review. Hope you doing well all.
Providing you with value is our goal. We are very happy to be recognized by you, and we are very happy that the APP is indeed helpful to you.
To be honest, we were badly hit by being considered a liar. Thank you for being here for us here.
We will try our best to help more people within your support.
Thank you again. Wishing your business all the best.
Have a good day.
Best regards
Giraffly
This app has been so helpful to me and made it easy to fix problems with my website I didn't even realise I had.
Excellent app! I had a lot of broken links,
Now I can fix them right now. Highly recommend it! :-)))
I just downloaded it and when I am more familiar with it, I think I will try to upgrade. Because I like it, very simple and convenient so far
We use this plugin on multiple sites and it works great every time.. I tried other redirect solutions and plugins that didn’t work before trying this one. Thank you for making an awesome plugin.
Good day!
Thank you for your wonderful feedback! We're thrilled to hear that our plugin works great for you on multiple sites and that you've found it effective compared to other solutions. Your support means a lot to us, and we're committed to maintaining that quality. If you have any questions or need assistance, feel free to reach out anytime. We're here to help!
Warm regards,
SEOAnt Support Team of Channelwill
Wow. Free version don't show a thing. Its just there to sit and tease you that broken links are getting captured. Anything you want to do, you have to upgrade. I am pretty sure these 5 star reviews are paid for. Writing this because the App wasted my time. It much better to just go in Google Analytics and generate custom report. Much simpler and faster.
Hi, we are sorry for the inconvenience. We have checked that the feature is working. And the Free plan users can make 301 redirect parts of the 404. We ’re sorry for your feeling of wasting time. We are much pleasure if we could do something for help.
2020.02.03 Update
Hi there, we have tried emailed and called you several times while haven't heard from you yet. We like to extend our apologies again if you found Broken Link Manager is not the right app for you. But I think there's a misunderstanding going on here, users can actually fix 50 broken links in the Free plan and we are also allow you to choose which broken links you want to redirect. There's a "Redirect" button after each broken link. Please consider reinstalling back our app and see if the button is there, if not please contact right away and we are always here to help. Thanks in advance.