Broken link 404/301 Redirect
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Horrible help. If an item is active and you make it inactive and you have automatic forwarding you cannot go back unless one by one to fix issue. No one can give me a solution and costumer service does not care if I delete the app. Also if I delete the app they cannot tell me how long it would take to get my redirects canceled.
Le support a été très mauvais, nous soumettons des redirections en bulk elles ne remontent pas 24h après le support ne donne aucun retour, bref n'importe quoi
Bonjour,
Merci beaucoup pour votre avis. J'espère que tout va bien de votre côté.
Nous sommes heureux que l'application aide. :) N'hésitez pas à nous contacter si nous pouvons vous aider en quoi que ce soit.
Passe une bonne journée.
Cordialement
Assistance Gill-SEOant
The unuseful app and have a lot of bugs. When you try to redirect any page, it's showing this message always. (Edit failed. Please try again later. (Might target is too long, over 255 characters))
And when I asked them to refund my subscription for one year, they kept me on cycle without any action
Hello there,
I'm sorry to hear that you had a negative experience with our app. We apologize for any inconvenience caused by the bugs and error messages you encountered. Our team is constantly working to improve the app and address any issues that arise. Regarding your request for a refund, we apologize for any delay in processing and will do our best to resolve the issue as soon as possible. Thank you for your feedback, and please let us know if there is anything else we can do to assist you.
All the Best,
Gill | Customer Support
This app is confusing to use and the support chat box vanishes while you are having conversation and it's nearly impossible to get it to show up again. According to google search console, I have a lot more 404 errors than what this app is catching. *new edit... The app is messing up my redirects and trying to revert them only causes more problems. I am getting an error message when I try to update redirects. Support just vanished again....
Hi Michael,
Hope you are doing good!
Please know that after you installed our app, it will detect all the 404 errors from your website, but for those we didn't detect, we will detect them after your customer access. And also for those 404 errors we didn't detect in GSG, it's because they are not 404 errors anymore, so we wouldn't detect them, hope I made this clear.
Best,
Gireffly team
It never works. Never loads on the Admin page, always some sort of error. It's easier to go somewhere else and get a better, functional app.
Hi there,
Thank you for your feedback. Hope you are doing well.
Sorry for the inconvenience we caused you. We checked the server and the app is working, could you give us the error that you encountered then we could check it? Thank you.
Sorry that you are not happy with the app, we appreciate your support this time and we want to make up to you anyway.
We tried to email you and contact you but do not get a reply. Please contact us when you see the message. Thanks a lot!
Take care. Have a nice day.
Giraffly
worthless unless you pay. there are much better apps that do much more for less $. They say that you can manually fix broken links but that's not true because when you go to the app, they hide the link and only show it if you upgrade.
Hi there,
Thanks for your feedback.
Sorry for the inconvenience the app caused you.
The first time you install the app, the app will detect the broken link in your store. And you could redirect them.
Then the app will monitor the site and detect the new broken link in real-time. And you might need to upgrade so you could see them. It's premium.
But you could still get these 404 links by daily email report.
And you could manually redirect by Create a Redirect, no limit.
We might not clearly ourselves, sorry about that.
Feel free to let us know that if there is anything we could do for you.
Regards,
Chil
The app only allows 10 of the 404 errors tracking. It doesn't mention this anywhere in the pricing - and now it wants me to upgrade. Waste of installation and added code in my theme for nothing. You really need to mention it in the pricing details.
Hello,
Thanks for your feedback. Hope all things are well on your end.
Sorry for the inconvenience we caused you. And sorry, the new 404 errors are the app Real-time detect, and it's premium. The 10 quotas, that we hope it can help you know much about the app feature. Sorry for that make any misunderstanding.
Your support is very important for us. If there is anything we could help with, please do not hesitate to contact us.
Have a good day and take care.
Best regards
Giraffly team
impossible a enlever
Good day!
We sincerely apologize for the inconvenience caused. To better assist you, could you kindly provide us with more screenshots of the issue you're experiencing? This will help our support team investigate and resolve the problem more effectively. We truly appreciate your patience and cooperation, and we are here 24/7 to assist you!
Warm regards,
SEOAnt Support Team of Channelwill
After installing SEOAnt, my ranks decreased by 35% in 3 weeks period! I do not recommend installing this app what soever
Good day!
Thank you for your feedback. We’re truly sorry to hear about the decrease in your rankings after installing SEOAnt. Your experience is important to us, and we would like to investigate this further. If you could provide more details or screenshots, it would greatly help our support team in addressing your concerns. We appreciate your input and are here to assist you 24/7.
Warm regards,
SEOAnt Support Team of Channelwill
The app is a 301 FAKE, the redirect patterns are not 301 redirects, but client-side Javascript redirects. Why are you writing 301 in the APP?
Die App ist ein 301 FAKE, die Redirect Patterns sind keine 301 Redirects, sondern Clienetseitige Javascript redirect. Warum schreiben Sie in der APP 301 ?
Good day!
We sincerely apologize for any inconvenience you may have experienced. It appears that we haven’t received any direct contact from you yet. Please rest assured that our dedicated 24/7 customer support team is always here to assist you. We would be more than happy to help with any questions or concerns you may have. Don’t hesitate to reach out at any time!
Warm regards,
SEOAnt Support Team of Channelwill