SEOAnt‑Broken link Redirect , 131 avaliações
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truly my experience is bad with this app, customer service unable to understand my issues, after install the app, Google Search console failed to validate 404 broken url .
After installing SEOAnt, my ranks decreased by 35% in 3 weeks period! I do not recommend installing this app what soever
The unuseful app and have a lot of bugs. When you try to redirect any page, it's showing this message always. (Edit failed. Please try again later. (Might target is too long, over 255 characters))
And when I asked them to refund my subscription for one year, they kept me on cycle without any action
Hello there,
I'm sorry to hear that you had a negative experience with our app. We apologize for any inconvenience caused by the bugs and error messages you encountered. Our team is constantly working to improve the app and address any issues that arise. Regarding your request for a refund, we apologize for any delay in processing and will do our best to resolve the issue as soon as possible. Thank you for your feedback, and please let us know if there is anything else we can do to assist you.
All the Best,
Gill | Customer Support
Installed to monitor traffic and test the app. It has no real useful application on the free setting and the annoying way it tricks you into upselling is offputting.
Try another app and save your time
Hello there,
Thank you for taking your time to share your feedback with us this would realy help us to improve the app. Also, we do apologize if you feel that way in your side. The free plan setting has a limited access to the app features but we also have free trial to test the PRO and Premium plan. No worries, If you change your mind please let us know how we help you and we will give you a favor.
Thank you!
Happy Selling!
Gill- SEOANT Support
This app is confusing to use and the support chat box vanishes while you are having conversation and it's nearly impossible to get it to show up again. According to google search console, I have a lot more 404 errors than what this app is catching. *new edit... The app is messing up my redirects and trying to revert them only causes more problems. I am getting an error message when I try to update redirects. Support just vanished again....
Hi Michael,
Hope you are doing good!
Please know that after you installed our app, it will detect all the 404 errors from your website, but for those we didn't detect, we will detect them after your customer access. And also for those 404 errors we didn't detect in GSG, it's because they are not 404 errors anymore, so we wouldn't detect them, hope I made this clear.
Best,
Gireffly team
It never works. Never loads on the Admin page, always some sort of error. It's easier to go somewhere else and get a better, functional app.
Hi there,
Thank you for your feedback. Hope you are doing well.
Sorry for the inconvenience we caused you. We checked the server and the app is working, could you give us the error that you encountered then we could check it? Thank you.
Sorry that you are not happy with the app, we appreciate your support this time and we want to make up to you anyway.
We tried to email you and contact you but do not get a reply. Please contact us when you see the message. Thanks a lot!
Take care. Have a nice day.
Giraffly
worthless unless you pay. there are much better apps that do much more for less $. They say that you can manually fix broken links but that's not true because when you go to the app, they hide the link and only show it if you upgrade.
Hi there,
Thanks for your feedback.
Sorry for the inconvenience the app caused you.
The first time you install the app, the app will detect the broken link in your store. And you could redirect them.
Then the app will monitor the site and detect the new broken link in real-time. And you might need to upgrade so you could see them. It's premium.
But you could still get these 404 links by daily email report.
And you could manually redirect by Create a Redirect, no limit.
We might not clearly ourselves, sorry about that.
Feel free to let us know that if there is anything we could do for you.
Regards,
Chil
The app only allows 10 of the 404 errors tracking. It doesn't mention this anywhere in the pricing - and now it wants me to upgrade. Waste of installation and added code in my theme for nothing. You really need to mention it in the pricing details.
Hello,
Thanks for your feedback. Hope all things are well on your end.
Sorry for the inconvenience we caused you. And sorry, the new 404 errors are the app Real-time detect, and it's premium. The 10 quotas, that we hope it can help you know much about the app feature. Sorry for that make any misunderstanding.
Your support is very important for us. If there is anything we could help with, please do not hesitate to contact us.
Have a good day and take care.
Best regards
Giraffly team
Wow. Free version don't show a thing. Its just there to sit and tease you that broken links are getting captured. Anything you want to do, you have to upgrade. I am pretty sure these 5 star reviews are paid for. Writing this because the App wasted my time. It much better to just go in Google Analytics and generate custom report. Much simpler and faster.
Hi, we are sorry for the inconvenience. We have checked that the feature is working. And the Free plan users can make 301 redirect parts of the 404. We ’re sorry for your feeling of wasting time. We are much pleasure if we could do something for help.
2020.02.03 Update
Hi there, we have tried emailed and called you several times while haven't heard from you yet. We like to extend our apologies again if you found Broken Link Manager is not the right app for you. But I think there's a misunderstanding going on here, users can actually fix 50 broken links in the Free plan and we are also allow you to choose which broken links you want to redirect. There's a "Redirect" button after each broken link. Please consider reinstalling back our app and see if the button is there, if not please contact right away and we are always here to help. Thanks in advance.
Very poor experience. I only installed and tested for one day and was charged $6.99 , Never recommend!!
Hello SILKSILKY,
Thanks for your review. :)
First of all, sorry for the inconvenience the app caused you.
We checked the data, you activated the charge on September 18, and canceled on the same day. And we didn't get fee, the fee is pending on your account. We didn't find it on our payouts. Please contact Shopify to check it, and we will allow the refund!
You won't pay for the app if you didn't use it. :)
Looking forward to hearing from you.
Have a good day.
Best regards
Giraffly