리뷰 (81)
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This app has truly disappointed me. First, the product quality—it's mediocre and doesn't match the description. Many items arrived damaged, and the refund process was incredibly cumbersome. The shipping time also far exceeded my expectations, severely impacting my business efficiency.
I do not recommend this app. Since registering, my orders have consistently failed to be completed, always claiming the product is out of stock, even though they clearly stated it was in stock before we started working together. Even when the order is placed, there are frequent logistics problems, and contacting them yields no clear solutions; they always give vague answers. They also refuse to process refund requests.
The product is clearly listed as in stock on the website, but it's always out of stock, and the shipping time is too long, averaging 35 days. Customer service is equally terrible; there's always a queue of responses, and even when they do reply, it's vague and offers no real solutions to my problem.
A terrible experience. Orders were always in a pending state, logistics information was never updated, and customer service replies were always piling up in the queue.
Customer service is terrible. Despite the label stating ample stock, items are always out of stock after ordering, and shipping times are extremely long, sometimes exceeding 30 days. My customer hasn't received their package and has already requested a refund, but they haven't offered any solution. It's absolutely outrageous!
Terrible support and communication. They source products but when you get orders they are suddenly out of stock or need MOQ. Shipping is long. They tell you everything after they source the product not before. Its crazy
horrible service and insanely long order fulfillment times.