Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
2. Oktober 2023

Quick helpful support. Could not solve the issue immediately, but will reply to me by email when the developers have looked at the issue.

Delta iPhone
Ålandinseln
5 monate mit der App
Helixo hat geantwortet 4. Oktober 2023

Thank you for taking the time to leave a review! We greatly appreciate your feedback.

Our team is dedicated to providing quick and helpful support, and we're pleased to hear that you found our assistance valuable.

We understand that the issue couldn't be resolved immediately, and we apologize for any inconvenience this may have caused.
The delay in resolving the issue was due to the unavailability of our developers during the festive holiday.
However, I'm delighted to inform you that the issue has now been successfully resolved.
We have sent an email to you with the details, and we hope this solution meets your expectations.

Your patience and understanding are greatly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

6. Oktober 2023

Thanks to Tinu and the whole Bucks team for helping me make a few modifications to my store. Really great for a free application. Easy to install and you can change the position of the switcher to suit your needs. I'll be back later to update my review after a few days of trying out this app.

Vickie Mom
Kanada
3 monate mit der App
Helixo hat geantwortet 7. Oktober 2023

You're very welcome!
We're delighted to hear that you found our support, particularly from Tinu and the entire Bucks team, helpful in making modifications to your store.
We're thrilled to provide a free application that's easy to install and offers customization options like adjusting the switcher's position.

We look forward to hearing your updated review after exploring the app completely.

. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

4. Juni 2020

Easy well guided setup and yes it works fine. The best part is it's free. Waiting for the suto currency conversion to work which as of now is not happening.

YDID - Your Digital Identity
Indien
Mehr als ein jahr mit der App
6. Juli 2020

better experience with bucks converter, best store converter for every country, simple and efficace better experience with bucks converter, best store converter for every country, simple and efficace

BabioStore
Vereinigte Arabische Emirate
Mehr als ein jahr mit der App
29. Juli 2023

Solo le falta la conversion independiente de shopifypayments en el carrito de compras ya que mi pais no esta habilitado en ese servicio

NOFICTION
Peru
3 monate mit der App
Helixo hat geantwortet 31. Juli 2023

Hola,

Gracias por compartir su experiencia con nosotros.

Entiendo tu preocupación y quiero aclarar que, según las políticas de Shopify, las aplicaciones no pueden acceder directamente a la página de pago.

Si los pagos de Shopify están habilitados, las aplicaciones pueden solicitar a Shopify que cambie a la moneda correspondiente y Shopify maneja el cambio de moneda incluso en la página de pago.
Pero sin los pagos de Shopify, solo podemos conversar hasta el carrito, ya que las aplicaciones no tienen acceso a la página de pago.

Por lo tanto, sin usar los pagos de Shopify, ninguno de los convertidores de moneda puede convertir directamente la moneda en la página de pago.

Espero que puedas entender.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.
- Equipo de soporte de Helixo

18. Februar 2023

Nothing to say, perfect customer service. Solved different problems in a couple of minutes ! I suggest this app since it's free

Healthify
Italien
5 monate mit der App
Helixo hat geantwortet 18. Februar 2023

Thank you for taking the time to leave us a positive review and for recommending our app to others. We are thrilled to hear that our customer service team was able to help you quickly and efficiently with your various issues.

Also, we would love to know how we could have improved your experience to earn that fifth star. If you have any specific suggestions or feedback, please do not hesitate to reach out to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

7. Juli 2020

I have finally found the app that helps me convert the currency in few easy steps in my store and sell globally!

Marasim
Indien
5 monate mit der App
2. September 2020

Perfect, I was looking for an effective and free app that meets my expectations. Very happy ...I hope you have more good and free apps like this

UK Utility Shop
Vereinigtes Königreich
4 monate mit der App
24. Juli 2020

It works great, but it doesn't offer as many currencies as I expected. But it converts currencies sufficiently

Drip-Kingdom
Südafrika
2 monate mit der App
29. April 2023

Customer service is the more ok that I have seen for a very long time,. But i just asking some simple question only

mysuncatcherdream
Singapur
Etwa ein monat mit der App
Helixo hat geantwortet 29. April 2023

We appreciate you taking the time to leave your review. Your warm compliments about our customer service are much appreciated. We constantly strive to make our offerings as simple to use and efficient as possible, and we're always available to answer any questions or address any issues you might have.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team