BUCKS Currency Converter PRO++
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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There's a bug with the app. Keeps sending me to the same page and switching currencies randomly.
It was working perfectly fine for months and suddenly everything went crazy a few days ago
Summary: The issue was caused by a technical glitch that affected the currency button, but it was resolved within a few hours.
I sincerely apologize for the inconvenience you've experienced with the app.
We recently encountered a technical issue that caused the currency button to behave unexpectedly, leading to the problems you described. I’m happy to let you know that our team has resolved this issue within a few hours.
We would appreciate it if you could give BUCKS another try by reinstalling the app. We're here to help ensure everything works smoothly.
If you have any further concerns, feel free to reach out. Your satisfaction is our priority.
Thank you for your understanding.
Kind regards,
Tinu
Customer Support Lead at Helixo
The BUCKS App is lightweight and works perfectly. The support is extremely kind and responsive and they very quickly prepared the customization I requested from them. Let's not forget that the app is completely free :) BUCKS is a must have! Highly recommend!
I should also thanks to the support team of BUCKS, especialy to Chaithra and all of them as well :)
Thank you for your wonderful feedback!
We're thrilled to hear that you find the BUCKS App lightweight and effective.
It's great to know that our support team was able to assist you promptly with your customization requests.
Your recommendation means a lot to us!
If you have any more questions or need assistance in the future, feel free to reach out.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
I reached out to Telaco, a support specialist, because the old discounted price wasn’t showing up properly. He quickly identified that the issue was within Shopify’s settings, not the app. I was really impressed with how professional the support was, especially for a free app. Sometimes you pay $100 for an app and get zero help, but here the service was top-notch and the app itself works perfectly.
Thank you for sharing your experience with Telaco!
We're happy he could assist you quickly and professionally. It's great to hear that the support exceeded your expectations, especially compared to some paid apps.
We strive to provide top-tier service no matter what, and it's wonderful to know the app is working perfectly for you!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great app with efficient customer service, offered even on a free plan which is unbelievably generous.
Thank you for your kind words! We're delighted to hear you're enjoying the app and our customer service.
Providing reliable support, even on the free plan, is something we're passionate about, and it’s wonderful to know it made a difference for you. Thanks for sharing your experience!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I've tried countless currency apps over the past 14 years, including this one in its earlier version. Previously, while it seemed to work, it would often slow down unexpectedly, causing compatibility issues with other apps. In some cases, it would default back to the site’s primary currency, similar to the issues I encountered with both free and paid currency apps—well-known or otherwise. However, I recently revisited this app after its latest update, and I was genuinely surprised. Not only has the speed significantly improved, but they’ve added numerous customization options—all while still being free. The responsiveness of their customer service, which I didn’t even expect, is remarkable in today’s fast-paced world. I’m truly grateful and wish this company every success.
Thank you so much for sharing your experience with us.
We're thrilled to hear that the latest update to our app has made such a positive impact on your store's performance and customization options.
Improving speed and compatibility has been a key focus, so it's incredibly rewarding to know these enhancements are making a difference for long-time users like you.
We’re especially glad you noticed our dedication to customer support—providing quick and effective assistance is a priority, and it's great to hear it’s been appreciated.
Thank you once again for your kind words and support. Wishing you continued success with your store.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I recently spoke with Nadeem for help with the currency converter of Bucks, and I couldn’t be more impressed. He was super patient, walked me through everything step by step, and even shared screenshots to make things easier. Thanks to him, the converter is now placed exactly where I want it on my webshop, and it works perfectly! Bucks is truly a fantastic app—everything just works seamlessly, and it’s packed with features that make life easier. The support I received was top-notch, and it really shows how much they care about their users. Highly recommend both the app and their customer service!
Excellent app and great customer service! I got help right away and app works as needed! Thank you!!
Thank you for your fantastic review!
We're glad to hear the app is working well for you and that our customer service was able to assist you promptly.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
Easy to use with to-the-point functionalities and settings options. The personal live assistance that double checks and make sure the setup is working on their end is very welcome too.
Thank you for your wonderful feedback!
We're so glad you find the app easy to use and appreciate the straightforward functionalities and settings.
It’s great to hear that our live assistance added value to your experience by ensuring everything was set up correctly.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Simple and easy to use, hope the manual exchange rate control function can be released soon!
Thank you for the great feedback!
We're happy to hear you find the app simple and easy to use. And thank you for sharing your suggestion—our team is actively working on adding the manual exchange rate control function, and we hope to have it available soon!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Love this app! Support is also very kind and helpful!
Thank you so much for sharing your experience!
We're so glad to hear that you love the app and have found our support team helpful and kind.
Knowing our support made a positive difference for you really means a lot.
We're here whenever you need us!
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team