Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
24 de julio de 2020

It works great, but it doesn't offer as many currencies as I expected. But it converts currencies sufficiently

Drip-Kingdom
Sudáfrica
2 meses usando la aplicación
29 de abril de 2023

Customer service is the more ok that I have seen for a very long time,. But i just asking some simple question only

mysuncatcherdream
Singapur
Alrededor de 1 mes usando la aplicación
Helixo respondió 29 de abril de 2023

We appreciate you taking the time to leave your review. Your warm compliments about our customer service are much appreciated. We constantly strive to make our offerings as simple to use and efficient as possible, and we're always available to answer any questions or address any issues you might have.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

30 de agosto de 2020

I have only just began using this app on my shopify store with the hope to pull in International Sales. I am very impressed with the ease of setting this app up and well as the support I received to verify that it is working. I love how it automatically changes the stores currency and I hope this will be a tool to get South African made products to the rest of the world.

Verdure Wellness
Sudáfrica
22 días usando la aplicación
Fecha de modificación: 28 de enero de 2023

Es increíble, realmente estaba harto de tanto buscar un convertidor que sea automático, pero al fin lo encontré, es grandiosa la aplicación funciona en cualquier sector, al fin ya no voy a tener problema con los pagos.

XPLUS
Perú
14 días usando la aplicación
Helixo respondió 29 de enero de 2023

Thank you for your positive feedback! We're glad to hear that you had a great experience. Your satisfaction is our top priority and it's great to hear that we have exceeded your expectations. And feel free to let us know what improvements we can make from our side.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

20 de mayo de 2020

I love the app, the only thing that can be added, is the ability to place the icon at the top of the website home page.

Healthy Movements
Sudáfrica
12 días usando la aplicación
11 de octubre de 2022

I was struggling with application bugs and no customer support for 3 days. Finally someone attended me and made it work. Many thanks. Now all is good, would've appreciated faster customer service but most converting applications are like this.

Kosmic Home
España
2 días usando la aplicación
Helixo respondió 11 de octubre de 2022

Thank you so much for your kind words. We are really sorry to keep you waiting for three days. Some issues may occur more time to check than usual. That is why it happened.

I am glad to see that everything is settled now. We could assure you that we will improve our service.

Feel free to let us know what improvements we can make from our side anytime. Seeing your satisfaction gives us the utmost happiness.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Fecha de modificación: 6 de octubre de 2023

I had an issue earlier, Their team helped me resolve it fast, keep up the good work

Thanks

Hamshi Wonders
India
Alrededor de 2 horas usando la aplicación
Helixo respondió 3 de octubre de 2023

We greatly appreciate your kind review!
We're thrilled that our team was able to assist you promptly and resolve the issue. Your support and positive feedback mean a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

9 de julio de 2020

Por ahora todo bien, estoy en periodo de prueba. aun sin retroalimentación de los clientes. Espero que funcione

casalefay
Colombia
Alrededor de 6 horas usando la aplicación
Fecha de modificación: 9 de julio de 2020

APP EASY TO USE. AND THE TUTO IS STRAIGHTFORWARD;
BUT I DON'T LIKE THE SMALL CONVERTER IN THE BTM OF THE PAGE. WOULD LIKE TO REMOVE IT..............................................................................................................................................................................................................................................................................................................................................................................

Stunningcurvesstore
Reino Unido
38 minutos usando la aplicación
27 de noviembre de 2022

So far so good, but it is not clear to me how to change the placement of the selector (i would like it to be top left rather than the default bottom left)

Leftwingbooks
Canadá
19 minutos usando la aplicación