BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

리뷰 (748)

전체 평점
4.9
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
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  • 평점의 1%가 별 1개입니다
2025년 3월 29일

Nabeel was extremely helpful in directing me regarding what to do to resolve our currency convertor issue, which was due to the setting on my shopify page which had to be reconfigured correctly. Nabeel swiftly figured out the issue, notified me, sent me a recording on how to successfully navigate through my shopify admin section to the section where I needed to write the correct code. Once I did as he instructed me to do, the currency converter started working perfectly. Thank you Nabeel.

House of Modoe
홍콩(중국 특별행정구)
앱 사용 기간 1년 초과
답글 Helixo개 2025년 3월 31일

Thank you so much for your detailed and thoughtful feedback!

We're really glad to hear that Nabeel was able to identify the issue swiftly and guide you step-by-step through resolving it.

It’s great to know that his clear explanation and the recording helped you successfully make the necessary changes in your Shopify admin.

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

2025년 5월 6일

This is the perfect app. I had trouble understanding how to push custom CSS into it and the support (Rajalakshmi and Amrutha) helped me all the way to get it done. By far the best and fastest support there is. They even went out of the way to reply to my emails at 1:30 AM, which was surprising. Would've given more stars if Shopify let me. Keep up the good work, team.

Inkriti
인도
앱 사용 기간 4일
답글 Helixo개 2025년 5월 8일

Thank you so much for your amazing feedback! We're truly glad to hear that Rajalakshmi and Amrutha were able to support you effectively and go the extra mile—even replying at 1:30 AM! Your appreciation means a lot to the entire team, and we're grateful for your kind words and encouragement.

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

2025년 4월 23일

Works flawlessly, customer support was quick to solve any issues I have had (which were user error)

Veyra
미국
앱 사용 기간 대략 2개월
답글 Helixo개 2025년 4월 24일

Thanks so much for your kind words! We're thrilled to hear everything’s working flawlessly and that our support team could help out quickly.

No worries at all—tech can be tricky sometimes, and we’re always here if you need us again!

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

2025년 4월 20일

App is fine but horrible experience with the support. One of the currency is of wrong spelling and we requested it a month ago to correct it. Till now, the spelling is wrong and the developer said it was fixed. Message the support via chat which is like non-existent, no one bother to reply.

The Tinsel Rack
싱가포르
앱 사용 기간 7개월
답글 Helixo개 2025년 4월 23일

Summary: We promptly updated the customer with a fix, but it seems the email was not received. So, we followed up with screenshots and chat transcripts to assure the customer.

Hi Angela,

We’re very sorry that your experience didn’t meet expectations, and we truly appreciate your feedback.

Regarding the issue with the misspelled currency — our team resolved it promptly on April 7th. We initially notified you via email, but it appears that the message may not have reached you.
To ensure clarity and transparency, we later followed up with screenshots and chat transcripts, and also reached out to your team members Fion and Jolene on April 9th to confirm that the correction had been made.

We sincerely apologize if it felt like no one responded to your messages — we take every support request seriously and always aim to respond promptly.

If anything still feels unresolved, or if you'd like us to take another look at the setup, we’re more than happy to assist. And if your experience has improved since, we’d be incredibly grateful if you’d consider updating your review. It really helps other merchants and supports the continued efforts of our team.

Warm regards,

Tinu
Customer Support Lead, Helixo

2025년 3월 12일

support is quick and they don't give up until your issue is solved
quite impressed by the service and a well designed app, easy to set up and the currency box can be adjusted to your taste

KAMONMANEE
태국
앱 사용 기간 5개월
답글 Helixo개 2025년 3월 14일

Thank you for your fantastic feedback!🌟We're thrilled to hear that you had a great experience with our support team and are enjoying the app. Making setup easy and ensuring flexibility with features like the currency box is something we focus on, so it’s wonderful to know that it meets your expectations.

Your support motivates us to continue providing useful tools.

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

2025년 5월 15일

Very responsive team special thanks to Archana for resolving of all my queries. The app is also easy to use. Highly recommend as all features are included, and it's customizable.

WAYVE
아랍에미리트
앱 사용 기간 13일
답글 Helixo개 2025년 5월 17일

Thank you so much for sharing your experience! 😊 We’re delighted to hear that Archana was able to assist you effectively, and you're enjoying the app and finding it easy to use.

It’s great to know that the features and customization options are meeting your needs. Your recommendation truly motivates us to continue improving and providing the best experience possible.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2025년 4월 18일

the app is exceptional to show the currency of each country if you sell in several countries. the customer service is the best... they have a fast, efficient and responsive customer service. i recommend 100% Bucks Currency Converter Pro ++.

Tienda Santa Holísticos
아르헨티나
앱 사용 기간 대략 1개월
답글 Helixo개 2025년 4월 20일

Thank you so much for your amazing feedback! We're glad to hear that BUCKS Currency Converter Pro++ is helping you provide a localized shopping experience across countries. It's especially great to know that our customer service met your expectations with speed and efficiency. Your 100% recommendation truly means a lot to us! 😊

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

2025년 3월 2일

Great app! Just what I was searching for to scale my business. Also very fast and professional support team, especially Amrutha, kind and very quick to response. Helped me resolve my issue within seconds. Thank You BUCKS Helixo team for the wonderful app. Would recommend everyone to use if you are about to scale your business.

Melody Tees
미국
앱 사용 기간 7일
답글 Helixo개 2025년 3월 4일

Thank you so much for your fantastic feedback! 🌟 We're delighted to hear that our app is exactly what you were looking for to scale your business. It's also wonderful to know that our support team, especially Amrutha, provided quick and professional assistance to resolve your issue in no time. Your recommendation means a lot to us!

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

2025년 5월 29일

Absolutely Essential for Travelers and Online Shoppers!

Bucks Currency Converter is hands-down one of the most reliable and user-friendly tools I've used. The interface is clean, fast, and easy to navigate — perfect for quickly converting currencies on the go or while browsing international shops. What really stands out is the accuracy of the exchange rates and how frequently they're updated.

I also love how it supports a wide range of global currencies and even shows historical trends, which is super helpful for planning. Whether you're a frequent traveler, a freelancer working with international clients, or just someone who shops online a lot — this app is a must-have. Highly recommended!

Carverry
인도
앱 사용 기간 대략 1시간
답글 Helixo개 2025년 6월 4일

Wow — thank you for such an amazing and detailed review!⭐

We’re absolutely thrilled to hear how much you’re enjoying BUCKS Currency Converter and finding it essential for your needs. It’s wonderful to know that the clean interface, accurate rates, and wide currency support are making a real difference for travelers and online shoppers like you.

Feedback like yours truly motivates our team to keep improving and delivering even more value. If you ever have suggestions or need assistance, we’re always here to help.

Thanks again for the high recommendation — it means the world to us!

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

2025년 5월 22일

Very good app, whit really fast and professional customer support, Archana was amazing

Veronica Caterisano
아랍에미리트
앱 사용 기간 9개월
답글 Helixo개 2025년 5월 23일

Thank you for your wonderful feedback!🌟 We’re delighted to hear that you find our app very good, and our customer service is really fast and professional.

We’ll be sure to pass your appreciation on to Archana — She will be thrilled to know she made such a positive impression.

Providing a seamless experience and top-notch support is our priority, so it’s great to know we’re meeting your expectations.

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team