BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

리뷰 (1,608)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 10월 4일

I have using this app since 1 year, and the support was extremely great also the features of app is also good.

Shreeman
인도
앱 사용 기간 10개월
답글 Helixo개 2024년 10월 7일

Thank you for being a loyal user of our app for the past year!

We're thrilled to hear that you’ve had a great experience with our support and that you find the app’s features helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024년 11월 7일에 편집됨

The BUCKS App is lightweight and works perfectly. The support is extremely kind and responsive and they very quickly prepared the customization I requested from them. Let's not forget that the app is completely free :) BUCKS is a must have! Highly recommend!
I should also thanks to the support team of BUCKS, especialy to Chaithra and all of them as well :)

COLDFIRE
불가리아
앱 사용 기간 대략 1개월
답글 Helixo개 2024년 10월 11일

Thank you for your wonderful feedback!

We're thrilled to hear that you find the BUCKS App lightweight and effective.

It's great to know that our support team was able to assist you promptly with your customization requests.

Your recommendation means a lot to us!

If you have any more questions or need assistance in the future, feel free to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024년 10월 6일

There's a bug with the app. Keeps sending me to the same page and switching currencies randomly.

It was working perfectly fine for months and suddenly everything went crazy a few days ago

WaedLine
바레인
앱 사용 기간 7개월
답글 Helixo개 2024년 10월 10일

Summary: The issue was caused by a technical glitch that affected the currency button, but it was resolved within a few hours.

I sincerely apologize for the inconvenience you've experienced with the app.

We recently encountered a technical issue that caused the currency button to behave unexpectedly, leading to the problems you described. I’m happy to let you know that our team has resolved this issue within a few hours.

We would appreciate it if you could give BUCKS another try by reinstalling the app. We're here to help ensure everything works smoothly.

If you have any further concerns, feel free to reach out. Your satisfaction is our priority.

Thank you for your understanding.

Kind regards,

Tinu
Customer Support Lead at Helixo

2024년 10월 27일

I've tried countless currency apps over the past 14 years, including this one in its earlier version. Previously, while it seemed to work, it would often slow down unexpectedly, causing compatibility issues with other apps. In some cases, it would default back to the site’s primary currency, similar to the issues I encountered with both free and paid currency apps—well-known or otherwise. However, I recently revisited this app after its latest update, and I was genuinely surprised. Not only has the speed significantly improved, but they’ve added numerous customization options—all while still being free. The responsiveness of their customer service, which I didn’t even expect, is remarkable in today’s fast-paced world. I’m truly grateful and wish this company every success.

EmpressKorea
대한민국
앱 사용 기간 6일
답글 Helixo개 2024년 10월 29일

Thank you so much for sharing your experience with us.

We're thrilled to hear that the latest update to our app has made such a positive impact on your store's performance and customization options.

Improving speed and compatibility has been a key focus, so it's incredibly rewarding to know these enhancements are making a difference for long-time users like you.

We’re especially glad you noticed our dedication to customer support—providing quick and effective assistance is a priority, and it's great to hear it’s been appreciated.

Thank you once again for your kind words and support. Wishing you continued success with your store.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024년 10월 7일

Great app with efficient customer service, offered even on a free plan which is unbelievably generous.

Tranquilite
홍콩(중국 특별행정구)
앱 사용 기간 5개월
답글 Helixo개 2024년 10월 8일

Thank you for your kind words! We're delighted to hear you're enjoying the app and our customer service.

Providing reliable support, even on the free plan, is something we're passionate about, and it’s wonderful to know it made a difference for you. Thanks for sharing your experience!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


2024년 10월 9일

I recently spoke with Nadeem for help with the currency converter of Bucks, and I couldn’t be more impressed. He was super patient, walked me through everything step by step, and even shared screenshots to make things easier. Thanks to him, the converter is now placed exactly where I want it on my webshop, and it works perfectly! Bucks is truly a fantastic app—everything just works seamlessly, and it’s packed with features that make life easier. The support I received was top-notch, and it really shows how much they care about their users. Highly recommend both the app and their customer service!

By Flocon Cat Boutique
아랍에미리트
앱 사용 기간 9일
2024년 9월 25일

Excellent app and great customer service! I got help right away and app works as needed! Thank you!!

BeamBlast
미국
앱 사용 기간 3개월
답글 Helixo개 2024년 9월 26일

Thank you for your fantastic review!

We're glad to hear the app is working well for you and that our customer service was able to assist you promptly.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024년 11월 2일

Love this app! Support is also very kind and helpful!

BeefyBalm
미국
앱 사용 기간 10개월
답글 Helixo개 2024년 11월 4일

Thank you so much for sharing your experience!

We're so glad to hear that you love the app and have found our support team helpful and kind.

Knowing our support made a positive difference for you really means a lot.

We're here whenever you need us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024년 10월 8일

Simple and easy to use, hope the manual exchange rate control function can be released soon!

CoolWallet
대만
앱 사용 기간 대략 1개월
답글 Helixo개 2024년 10월 9일

Thank you for the great feedback!

We're happy to hear you find the app simple and easy to use. And thank you for sharing your suggestion—our team is actively working on adding the manual exchange rate control function, and we hope to have it available soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024년 9월 11일

Easy to use with to-the-point functionalities and settings options. The personal live assistance that double checks and make sure the setup is working on their end is very welcome too.

exilestarfashion
캐나다
앱 사용 기간 2개월
답글 Helixo개 2024년 9월 17일

Thank you for your wonderful feedback!

We're so glad you find the app easy to use and appreciate the straightforward functionalities and settings.

It’s great to hear that our live assistance added value to your experience by ensuring everything was set up correctly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team