BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

리뷰 (1,582)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 7월 31일

Excelemte app y excelente servicio al cliente. Muchas gracias

Emprendetu
칠레
앱 사용 기간 30일
답글 Helixo개 2024년 8월 1일

Muchísimas gracias por tu amable reseña.

Nos alegra saber que estás satisfecho con nuestra app y con el servicio al cliente. Trabajamos arduamente para ofrecer la mejor experiencia posible y tu comentario nos motiva a seguir mejorando.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

2024년 5월 2일

i would highly recommend bucks currency converter

My Store
미국
앱 사용 기간 28일
답글 Helixo개 2024년 5월 4일

We truly appreciate your recommendation and are grateful to have you as a valued user.

If there's anything specific you believe we could improve upon, please don't hesitate to let us know.

Your input is invaluable to us as we strive to enhance our offerings and better meet the needs of our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024년 10월 12일

Excelente servicio al cliente
Respondieron todas mis preguntas
Y juntos configuramos la app

Aroma Perfecto
도미니카 공화국
앱 사용 기간 대략 10시간
답글 Helixo개 2024년 10월 14일

Gracias por tu reseña.

Nos alegra saber que recibiste un excelente servicio al cliente.

Estamos aquí para resolver cualquier pregunta que tengas y nos complace que hayamos podido ayudarte a configurar la aplicación juntos.

En caso de tener más preguntas, no dudes en contactarnos a support@helixo.co o a través de nuestro chat en la aplicación.

Siempre estaremos encantados de ayudarte.

-Equipo de Soporte de Helixo

2024년 9월 20일

Muy facil de instalar

AlvaBaby Mexico Pañales de Tela
멕시코
앱 사용 기간 4일
답글 Helixo개 2024년 9월 23일

¡Gracias por tu comentario!

Nos alegra saber que encontraste la instalación fácil.

Si necesitas más ayuda o tienes alguna duda, no dudes en contactarnos.

¡Estamos aquí para ayudarte!

En caso de más consultas, no dudes en contactarnos a support@helixo.co o a través de nuestro chat en la aplicación.

Siempre estamos felices de ayudarte.

Equipo de soporte de Helixo

2024년 9월 5일

great!

Silkonite
홍콩(중국 특별행정구)
앱 사용 기간 대략 7시간
답글 Helixo개 2024년 9월 7일

Thank you for your feedback!

We're thrilled to hear that you're enjoying the experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


2024년 6월 13일

very good and nice customer service !!

SHARONSAID
홍콩(중국 특별행정구)
앱 사용 기간 7일
답글 Helixo개 2024년 6월 14일

Thank you for your kind words!

We're delighted to hear that you had a very good experience with our customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024년 4월 6일

Excellent support and very useful tool, however the customization is limited

SigmaSoup
독일
앱 사용 기간 3개월
답글 Helixo개 2024년 4월 8일

Thank you so much for taking the time to share your feedback with us.

Your insights are incredibly valuable to us, and we truly appreciate your honesty.

I understand that you mentioned limited customization in your Shopify review. I want to assure you that we offer a variety of additional customization options within our app itself.

Moreover, if you ever find yourself in need of further customization and can provide specific details about your requirements, please know that we are here to help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024년 4월 9일

Every time I encounter difficulties and need help, the customer service staff will be very attentive and give me effective help.
Five stars!Five stars!

ELEGANT_Global
중국
앱 사용 기간 3개월
답글 Helixo개 2024년 4월 11일

Thank you very much for your outstanding five-star review!

We're delighted to hear that our customer service team was attentive and provided you with effective assistance whenever you faced challenges.

Your satisfaction is of utmost importance to us, and we're pleased that we could meet your needs

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2024년 8월 25일

very confusing

My Store
파키스탄
앱 사용 기간 7일
답글 Helixo개 2024년 8월 29일

Summary: The issue arose due to a miscommunication between us.

I'm sorry to hear that the setup process was confusing for you.

It seems there was a miscommunication between us. I responded to your query yesterday, even though it was a Sunday when our team typically has the day off. I also made sure to inform you about the pricing issues in your store.

It's a bit disappointing that you didn’t reach out for further assistance before leaving a negative review, especially since you mentioned that you had sorted it out.
We’re always here to help and would have been happy to clear up any confusion.

While reviewing your store, I noticed that the money format is currently incorrect, even though it was set correctly before. Please follow the guidelines in the article linked below to adjust the money format:
https://docs.helixo.co/en/article/how-to-set-up-the-money-formatting-1q0b4ge/

If you have any further questions, please contact us at support@helixo.co or via our in-app chat. We're always happy to assist you.

-Tinu,
Customer Support Lead at Helixo

2024년 5월 17일

AMAZING CUSTOMER SERVICE!! Great app and I'm very happy with it.

Thank you again Athira!

WELOVEBOOKSCO
미국
앱 사용 기간 12일
답글 Helixo개 2024년 5월 18일

Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying the app and our customer service.

Athira and the rest of the team work hard to provide the best experience possible, and your kind words mean a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team