BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

리뷰 (1,705)

전체 평점
4.9
평점 수준당 개수
  • 평점의 95%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 10월 7일

Proceed with caution!
Installed the app, it didn't work properly for any recommended products on Dawn Theme. It wouldn't convert the prices.

Reached out to support they did edits on the theme files and Cart stopped working. Their support poster child of "minimum effort and hope for the best".

If you care about your store, don't risk it with an amateur, zero quality control support team.

FN Prints
아랍에미리트
앱 사용 기간 4일
답글 Helixo개 2024년 10월 10일

Summary: The issue occurred due to a problem with the app integration on your theme.

I’m truly sorry to hear about the negative experience you’ve had with our app and support ...

2024년 8월 28일

The customer support is really bad, basically they can't help you with much (or they don't want to) and always are pushing you to talk to Shopify team instead of helping you themselves. After helping with nothing they even ask for a google review. Really shame.

The Cloud Bra
브라질
앱 사용 기간 7일
답글 Helixo개 2024년 8월 29일

Summary: The issue arose due to a misunderstanding about the app's functionality when Shopify Markets is enabled.

I’m sorry to hear that your experience with our support team ...

2024년 9월 11일

why is it not working jheeezzzzzzz

My Store
오스트리아
앱 사용 기간 대략 2시간
답글 Helixo개 2024년 10월 5일

Summary: It seems that this issue has arisen due to an incomplete setup of our app, along with the unavailability of support during our offline hours.

I would like to kindly ...

2024년 10월 25일

yarrak gibi

MARAL
터키
앱 사용 기간 9일
답글 Helixo개 2024년 11월 14일

Summary: We received your inquiry during offline hours and have attempted to reach you via email without response. We’re here to assist you as soon as possible!

Thank you for ...

2024년 8월 25일

very confusing

My Store
파키스탄
앱 사용 기간 7일
답글 Helixo개 2024년 8월 29일

Summary: The issue arose due to a miscommunication between us.

I'm sorry to hear that the setup process was confusing for you.

It seems there was a miscommunication between ...

2021년 2월 8일

Their support is HORRIBLE. This app is extremely buggy, doesn't even work on certain iPad versions + flag option doesn't even show on newest mobile. Be aware! Support promised to fix the bugs/issues last 6 months to no avail. Continues to lie, their technical support team constantly gives false promises and now blocked me simply because they are not capable of fixing their bugs. Just horrendous ...

Hey Fancy Style
미국
앱 사용 기간 12개월
2021년 10월 18일

Calculated the wrong exchange rate, so had to disable, seems it does not work with all themes, adding random words to hit the 100 word minimum!!

Prohormones
영국
앱 사용 기간 8개월
답글 Helixo개 2021년 10월 24일

Thank you for your feedback. But please note we use the exchange rate provided by Shopify itself.

Also, while enquiring with the support team we could find that you never ...

2022년 2월 7일

I was looking forward to using this app on my website but instead it has caused confusion by converting values twice! It will list one converted price on the main page and then a different price after they add to cart! I also have been trying to get this problem resolved for over a month. So I emailed support to uninstall it. They said it was completed when it wasn't. Values are still converting ...

DA-12® Punchy Tshirts in Orangeville, Ontario Canada
캐나다
앱 사용 기간 5개월
2020년 10월 30일에 편집됨

Customer service is so BADDDDDDDD ! Contacted them and waiting for more than 2 weeks, but the issue hasn't been resolved. First I sent them twice via email, but got no reply. Then I had to login to the app and sent them message via Chat support, there was no body there. So I left a message telling them that please contact me via email . Then I received a notification via email saying that ...

Dr.C Lab - Organic, Natural, Vegan Cosmetics - Silicon Valley Smart Beauty Research Innovation Center
미국
앱 사용 기간 5개월
2021년 2월 2일

Abysmal customer service. Virtually none. The responses that do arrive are very slow, not helpful, not followed up. So as long as things are working ok, then ok. But, it's not. First it was working with Shopify's multiple currencies and then apparently it was not. At first the prices showed USD and then they did not. At first the switch from the shop currency to chosen currency was fast, as ...

LeilaCools
캐나다
앱 사용 기간 3개월