Samlet vurdering
4,9
Antall per vurderingsnivå
  • 94 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
30. mars 2024

I came across the app and explored it. It helped me a lot but for some technical queries I discussed on chat with Bhagya, and I was helped with all my queries and solution was given. I would definitely recommend this app for 2 reasons - App is helpful and support is excellent.

Yestiva
India
Helixo svarte 1. april 2024

Thank you, we're delighted to hear that the app has been helpful to you.

Your recommendation means a lot to us, and we truly appreciate you highlighting both the usefulness of the app and the excellent technical support you received from Bhagya.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

31. mars 2024

Its really good. But, its kinda slow while choosing variants of my products

Nebula Lights
India
Helixo svarte 2. april 2024

Thank you so much for taking the time to share your feedback with us

Your insights are incredibly valuable to us, and we truly appreciate your honesty.

The slight delay you experienced is often caused by the Shopify functionality working in the background to complete the variant change process.

Once this process is completed, then only BUCKS can accurately convert the currency based on the selected variant.

However, we will check the possibility of minimizing this delay from our side.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

18. april 2024

Supporto rapido e gentile

GreenMooComf
Italia
8 måneder bruker appen
Helixo svarte 19. april 2024

Grazie per aver dedicato del tempo per condividere la tua esperienza con noi!

Siamo lieti che tu abbia trovato il nostro supporto rapido e gentile. Fornire assistenza tempestiva e compassionevole è qualcosa di cui siamo orgogliosi.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Team di supporto Helixo

18. april 2024

Great app great customer support!!

molblly
Hongkong SAR Kina
5 måneder bruker appen
Helixo svarte 19. april 2024

Thank you so much for your fantastic review! We're happy to hear that you're pleased with our app and our customer support team.

Your feedback motivates us to continue providing excellent service and improving our app to meet your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


19. mars 2024

Great customer service from the team. Got the help that I needed quickly

Maison & Fitch
Finland
5 måneder bruker appen
Helixo svarte 20. mars 2024

We appreciate your positive feedback about our customer service team! It's great to hear that we were able to assist you promptly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

10. april 2024

The app works flawlessly, and their tech support is top notch. Fast to respond and knowledgeable.

I had an issue with my country selector on the store. The issue wasn't even being caused by the currency converter (I didn't realize that) and the team even helped me fix it on my store!

10,000/10 recommend

Hadley Harmony
USA
3 måneder bruker appen
Helixo svarte 12. april 2024

Wow, we're absolutely glad to receive your rave review!

It's fantastic to hear that our app worked flawlessly for you and that our app and tech support team was able to provide the assistance you needed promptly and effectively.

We're dedicated to ensuring that our customers have a seamless experience, so it's wonderful to know that we hit the mark with you.

Thank you for your glowing recommendation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


17. april 2024

works perfectly with great customer service representitives

BABY-FY
Ungarn
3 måneder bruker appen
Helixo svarte 18. april 2024

Thank you so much for your wonderful feedback!

We're delighted to hear that our service worked perfectly for you and that you had a positive interaction with our customer service representatives.

Your kind words mean a lot to us and serve as motivation to keep delivering exceptional service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


15. april 2024

Muito bom o suporte.obrigado

Mweb Digital
Brasil
3 måneder bruker appen
Helixo svarte 16. april 2024

É ótimo saber que você apreciou o nosso suporte! Estou sempre à disposição para ajudar com qualquer outra questão ou informação que você possa precisar. A sua satisfação é muito importante para nós, e agradeço sinceramente por escolher os nossos serviços.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Helixo Support Team


6. mars 2024

Great support much love

Babome
USA
5 måneder bruker appen
Helixo svarte 7. mars 2024

Thank you for the heartwarming feedback! We're here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

9. april 2024

Every time I encounter difficulties and need help, the customer service staff will be very attentive and give me effective help.
Five stars!Five stars!

ELEGANT_Global
Kina
3 måneder bruker appen
Helixo svarte 11. april 2024

Thank you very much for your outstanding five-star review!

We're delighted to hear that our customer service team was attentive and provided you with effective assistance whenever you faced challenges.

Your satisfaction is of utmost importance to us, and we're pleased that we could meet your needs

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team