Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 3% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
16 grudzień 2023

It’s ok, a little difficult to setup for me but overall works perfectly and support is incredibly fast I would recommend it

DMcastlestore
Meksyk
Około miesiąca korzystania z aplikacji
Helixo odpowiedział(a) 18 grudzień 2023

We appreciate your positive feedback! It's fantastic to hear that our product is working well for you. If you encounter any challenges in the future, our support team is here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

30 styczeń 2024

Best customer support team really appreciated

ApoloMall
Zjednoczone Emiraty Arabskie
Około 2 miesiące korzystania z aplikacji
Helixo odpowiedział(a) 31 styczeń 2024

Your appreciation for our customer support team means a lot to us. Thank you for taking the time to share your positive experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

11 marzec 2024

Prompt service. Works well and is fast. Its better value compared to the other non-free apps available

Fatima Lodhia
Pakistan
Około godziny korzystania z aplikacji
Helixo odpowiedział(a) 13 marzec 2024

Thank you for your review!

We're pleased to hear that you found our service prompt and efficient. It's great to know that our app works well and delivers fast results for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

16 styczeń 2024

helpful customer support in the end

Radiant Restroom
Australia
Około 2 miesiące korzystania z aplikacji
Helixo odpowiedział(a) 18 styczeń 2024

We wanted to extend a huge thank you for your positive review!

It's awesome to hear that our app has been helpful for you, and your recognition of our customer support warms our hearts.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team

24 styczeń 2024

Great app and great support solved my issue within minutes :D!

Digital Travel Planner & Presets
Oman
6 dni korzystania z aplikacji
Helixo odpowiedział(a) 26 styczeń 2024

Your feedback made our day!

We're glad the app is working well for you, and it's fantastic to hear that our support team could resolve your issue in minutes.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

9 grudzień 2023

I can say BUCKS Currency Converter is very easy to set up. The operation guides are carefully designed so you have no chance to mess up anything. The functions are so sweet and catch everything customers might think. Nice job!

XCHSTORE
Chiny
4 miesiące korzystania z aplikacji
Helixo odpowiedział(a) 11 grudzień 2023

Thank you so much for your positive feedback! We're thrilled to hear that you found BUCKS Currency Converter easy to set up and the operation guides helpful.

We've put a lot of effort into making the functions intuitive and comprehensive, so it's fantastic to know they meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

27 luty 2024

Easy to use and configure. The staff really helpful and fast response. The best thing about this app its FREE! Really recommend *thumbs up.

Dafeya.co
Malezja
Około 3 godziny korzystania z aplikacji
Helixo odpowiedział(a) 28 luty 2024

Thank you so much for your wonderful review!

We're thrilled to hear that you find our app easy to use and configure, and that our staff provided helpful and speedy assistance.

We're committed to delivering top-notch service and support to our users. And yes, we take pride in offering our app for free while still providing valuable features and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

16 luty 2024

Great technical support, fixed issue promptly. Thank you

FIGHT STYLE
Australia
7 dni korzystania z aplikacji
Helixo odpowiedział(a) 17 luty 2024

We appreciate your feedback!

It's great to know that our technical support team provided you with a prompt resolution.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


20 styczeń 2024

Excellent response to a challenge we had with confirming installation. 5 star service !

Secret Storage Books
Kanada
15 dni korzystania z aplikacji
Helixo odpowiedział(a) 22 styczeń 2024

Thank you for sharing your experience with us!

We appreciate your feedback about the challenge you faced with confirming installation, and we're pleased to know that our response was excellent.

Achieving a 5-star service rating from you is truly rewarding.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

22 luty 2024

It is converted to the store's default currency at checkout. It would be much better if you fix this.

Remaxyy.com
Turcja
Około miesiąca korzystania z aplikacji
Helixo odpowiedział(a) 23 luty 2024

Summary: The issue arises from a misunderstanding regarding app limitations on the Checkout page. According to Shopify policies, apps are prohibited from making modifications on the checkout page.

Hello,

Thank you for sharing your feedback with us. We understand your concern about currency conversions at checkout.

According to Shopify policies, enabling Shopify markets is necessary to perform currency conversions on the checkout page. These markets handle the conversions as outlined in the following link: Shopify Payments - Selling and Getting Paid in Different Currencies

If you have enabled markets, Shopify will take care of the currency conversions on the checkout page. However, if you haven't enabled markets, our app can still switch currencies up to the cart page. Please note that apps are restricted from making modifications on the checkout page, as per Shopify guidelines.

We appreciate your understanding of this default behavior of our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo