BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Avaliações (1.442)

Classificação geral
4,9
Número por nível de avaliação
  • 95% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
7 de outubro de 2024

Chaithra was extremely helpful in resolving the issue I was facing with the currency app. She quickly understood the problem and provided clear guidance on how to fix it. Her support was professional, and she made the entire process smooth and hassle-free. Thanks to her assistance, the app is now working perfectly on my store. Highly recommend Chaithra for her excellent customer service!

lussofits
Emirados Árabes Unidos
Mais de 1 ano usando o app
Helixo deixou uma resposta 8 de outubro de 2024

Thank you for taking the time to share your experience!

We're thrilled to hear that Chaithra was able to assist you so effectively with the currency app issue.

Her dedication to providing professional and clear guidance is truly appreciated, and we're glad to know that your app is now working perfectly. Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


11 de setembro de 2024

Its free. Its useful. It works well. I did have a problem of it conflicting with another app, but the chat support was amazingly quick and helpful. Way beyond expectations for even a paid app. I don't know how they do it!

Sacred Geometrical
Austrália
Mais de 3 anos usando o app
Helixo deixou uma resposta 17 de setembro de 2024

Thank you so much for your kind words!

We're happy to hear that you're finding the app useful and working well for your needs. We’re especially happy that our support team exceeded your expectations and resolved the conflict quickly.

We strive to deliver top-tier service, whether the app is free or paid, and we're grateful for your recognition.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

5 de outubro de 2024

I faced a problem in my theme using this app. I tried to look for different solutions on the internet to no avail. I contacted the support team and within just a few minutes I got a response with the solution. This app is great. It allows you to customize it to suit your desired them. Thank you Bhagya for your response.

JoyfulPotty Store
Estados Unidos
Aproximadamente 1 mês usando o app
Helixo deixou uma resposta 7 de outubro de 2024

Thank you for your wonderful feedback!

We’re glad to hear that our support team could quickly assist you with the issue you faced.

It's great to know that the app’s customization features are helping you achieve your desired theme.

We'll be sure to pass your appreciation to Bhagya as well!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

4 de outubro de 2024

I have using this app since 1 year, and the support was extremely great also the features of app is also good.

Shreeman
Índia
10 meses usando o app
Helixo deixou uma resposta 7 de outubro de 2024

Thank you for being a loyal user of our app for the past year!

We're thrilled to hear that you’ve had a great experience with our support and that you find the app’s features helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

17 de agosto de 2024

We were glad to find this app for our international business. So far it works well. And one time, we had an error so tried asking the customer support and the support center quickly came back to us with solution. So far, customer support is also great. I will write again after using this app more.

SkinLinks K-Beauty Ultrasonic Skincare solution
Coreia do Sul
28 dias usando o app
Helixo deixou uma resposta 19 de agosto de 2024

Thank you for sharing your experience!

We’re glad to hear that our app is working well for your international business and that our customer support team was able to quickly assist you with the error you encountered.

We appreciate your feedback and look forward to hearing more from you as you continue to use the app.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

6 de outubro de 2024

There's a bug with the app. Keeps sending me to the same page and switching currencies randomly.

It was working perfectly fine for months and suddenly everything went crazy a few days ago

WaedLine
Barein
7 meses usando o app
Helixo deixou uma resposta 10 de outubro de 2024

Summary: The issue was caused by a technical glitch that affected the currency button, but it was resolved within a few hours.

I sincerely apologize for the inconvenience you've experienced with the app.

We recently encountered a technical issue that caused the currency button to behave unexpectedly, leading to the problems you described. I’m happy to let you know that our team has resolved this issue within a few hours.

We would appreciate it if you could give BUCKS another try by reinstalling the app. We're here to help ensure everything works smoothly.

If you have any further concerns, feel free to reach out. Your satisfaction is our priority.

Thank you for your understanding.

Kind regards,

Tinu
Customer Support Lead at Helixo

11 de setembro de 2024

Easy to use with to-the-point functionalities and settings options. The personal live assistance that double checks and make sure the setup is working on their end is very welcome too.

exilestarfashion
Canadá
2 meses usando o app
Helixo deixou uma resposta 17 de setembro de 2024

Thank you for your wonderful feedback!

We're so glad you find the app easy to use and appreciate the straightforward functionalities and settings.

It’s great to hear that our live assistance added value to your experience by ensuring everything was set up correctly.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

7 de outubro de 2024

Great app with efficient customer service, offered even on a free plan which is unbelievably generous.

Tranquilite
Hong Kong, RAE da China
5 meses usando o app
Helixo deixou uma resposta 8 de outubro de 2024

Thank you for your kind words! We're delighted to hear you're enjoying the app and our customer service.

Providing reliable support, even on the free plan, is something we're passionate about, and it’s wonderful to know it made a difference for you. Thanks for sharing your experience!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


9 de outubro de 2024

I recently spoke with Nadeem for help with the currency converter of Bucks, and I couldn’t be more impressed. He was super patient, walked me through everything step by step, and even shared screenshots to make things easier. Thanks to him, the converter is now placed exactly where I want it on my webshop, and it works perfectly! Bucks is truly a fantastic app—everything just works seamlessly, and it’s packed with features that make life easier. The support I received was top-notch, and it really shows how much they care about their users. Highly recommend both the app and their customer service!

By Flocon Cat Boutique
Emirados Árabes Unidos
9 dias usando o app
25 de setembro de 2024

Excellent app and great customer service! I got help right away and app works as needed! Thank you!!

BeamBlast
Estados Unidos
2 meses usando o app
Helixo deixou uma resposta 26 de setembro de 2024

Thank you for your fantastic review!

We're glad to hear the app is working well for you and that our customer service was able to assist you promptly.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team