BUCKS Currency Converter PRO++
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.737)
Refinar
-
Por avaliação
Nabeel was extremely helpful in directing me regarding what to do to resolve our currency convertor issue, which was due to the setting on my shopify page which had to be reconfigured correctly. Nabeel swiftly figured out the issue, notified me, sent me a recording on how to successfully navigate through my shopify admin section to the section where I needed to write the correct code. Once I did as he instructed me to do, the currency converter started working perfectly. Thank you Nabeel.
Thank you so much for your detailed and thoughtful feedback!
We're really glad to hear that Nabeel was able to identify the issue swiftly and guide you step-by-step through resolving it.
It’s great to know that his clear explanation and the recording helped you successfully make the necessary changes in your Shopify admin.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
support is quick and they don't give up until your issue is solved
quite impressed by the service and a well designed app, easy to set up and the currency box can be adjusted to your taste
Thank you for your fantastic feedback!🌟We're thrilled to hear that you had a great experience with our support team and are enjoying the app. Making setup easy and ensuring flexibility with features like the currency box is something we focus on, so it’s wonderful to know that it meets your expectations.
Your support motivates us to continue providing useful tools.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
I have been using this currency selector for a few months on my store and it works really well. Visually it looks great on both desktop and mobile. The customer service team are very helpful and the developers know their stuff, so they can help with the install and resolving any issues. It's a recommend from me.
Thank you so much for your detailed and positive feedback! We're happy to hear that the currency selector has been working well for you and looks great on both desktop and mobile.
It’s also great to know that our customer service team and developers were able to assist you effectively with the installation and any issues. Your recommendation means a lot to us! 😊
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
App is fine but horrible experience with the support. One of the currency is of wrong spelling and we requested it a month ago to correct it. Till now, the spelling is wrong and the developer said it was fixed. Message the support via chat which is like non-existent, no one bother to reply.
Summary: We promptly updated the customer with a fix, but it seems the email was not received. So, we followed up with screenshots and chat transcripts to assure the customer.
Hi Angela,
We’re very sorry that your experience didn’t meet expectations, and we truly appreciate your feedback.
Regarding the issue with the misspelled currency — our team resolved it promptly on April 7th. We initially notified you via email, but it appears that the message may not have reached you.
To ensure clarity and transparency, we later followed up with screenshots and chat transcripts, and also reached out to your team members Fion and Jolene on April 9th to confirm that the correction had been made.
We sincerely apologize if it felt like no one responded to your messages — we take every support request seriously and always aim to respond promptly.
If anything still feels unresolved, or if you'd like us to take another look at the setup, we’re more than happy to assist. And if your experience has improved since, we’d be incredibly grateful if you’d consider updating your review. It really helps other merchants and supports the continued efforts of our team.
Warm regards,
Tinu
Customer Support Lead, Helixo
Great app! Just what I was searching for to scale my business. Also very fast and professional support team, especially Amrutha, kind and very quick to response. Helped me resolve my issue within seconds. Thank You BUCKS Helixo team for the wonderful app. Would recommend everyone to use if you are about to scale your business.
Thank you so much for your fantastic feedback! 🌟 We're delighted to hear that our app is exactly what you were looking for to scale your business. It's also wonderful to know that our support team, especially Amrutha, provided quick and professional assistance to resolve your issue in no time. Your recommendation means a lot to us!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
the app is exceptional to show the currency of each country if you sell in several countries. the customer service is the best... they have a fast, efficient and responsive customer service. i recommend 100% Bucks Currency Converter Pro ++.
Thank you so much for your amazing feedback! We're glad to hear that BUCKS Currency Converter Pro++ is helping you provide a localized shopping experience across countries. It's especially great to know that our customer service met your expectations with speed and efficiency. Your 100% recommendation truly means a lot to us! 😊
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
A smooth experience using their currency converter app. I also had a custom requirement to implement the code within the other app on my homepage and together with Helixo and my developer i achieved a great result!
Thanks!
Thank you for sharing your experience! We’re glad to hear that our currency converter app worked smoothly for you and that, with our help and your developer’s efforts, you achieved the custom implementation you needed. It’s always a pleasure collaborating to find the perfect solution!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
These guys are just amazing. Spend hours of their time to help fix one little issue on my store. super satisfied with their app and service.
Wow, thank you so much for your amazing feedback!🌟 We're truly honored to have had the opportunity to support you, and we're glad we could help resolve the issue—no matter how small.
Our team is always happy to go the extra mile to ensure you're completely satisfied, and it's incredibly rewarding to hear that our efforts made a difference.
We're also thrilled that you're enjoying the app!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Bucks is ideal solution for displaying Currencies, especially when you're limited by not using Shopify Payments.
The setup and interface is very easy to use, the customer support is exceptional. Lishana walked us through custom integration with ease. Highly recommended.
Thank you so much for your kind feedback! We’re glad to hear that Bucks has been an ideal solution for displaying currencies in your store. It’s great to know that you found the setup and interface easy to use, and we’re pleased that Lishana provided exceptional support with your custom integration. 😊
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
I had a bit of a problem with the mobile presentation, and the support team was very pleasantly surprised that they were still able to help me over the New Year, very dedicated. And of course, the currency box itself works great!
Thank you for sharing your experience! We’re glad to hear that our support team could assist you with the mobile presentation issue, even during the New Year. Your kind words about their dedication mean a lot to us. 😊 It’s also wonderful to know that the currency box is working great for you!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team