BUCKS Currency Converter PRO++
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (1.747)
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Great app and great support, thank you for your help !
Thank you for your kind words! We're glad to hear that you find our app and customer support very great. Your satisfaction is our top priority! 😊
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Great app!! it's helping me to boost my ecommerce into international sales. Congratulations to Team Helixo for creating such a great tool!
Thank you for your fantastic feedback! We're happy to hear that our app is helping boost your ecommerce international sales, and we appreciate your kind congratulations to Team Helixo. Your support motivates us to continue providing useful tools.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Chaithra was extremely helpful in resolving the issue I was facing with the currency app. She quickly understood the problem and provided clear guidance on how to fix it. Her support was professional, and she made the entire process smooth and hassle-free. Thanks to her assistance, the app is now working perfectly on my store. Highly recommend Chaithra for her excellent customer service!
Thank you for taking the time to share your experience!
We're thrilled to hear that Chaithra was able to assist you so effectively with the currency app issue.
Her dedication to providing professional and clear guidance is truly appreciated, and we're glad to know that your app is now working perfectly. Your recommendation means a lot to us!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Been using this app for a while now. Had some issues in currency conversion created by a new product customisation app I installed to the store. BUCKS team was so helpful in listening to my issues and also added a custom script to my theme to make sure everything ran smoothly as before. Happy customer :)
Thank you for sharing your experience!
We’re so glad to hear that BUCKS was able to assist you with the currency conversion issue caused by the new product customization app.
It’s great to know that the team was able to implement a custom script to ensure everything is running smoothly for you.
Your satisfaction is our top priority, and we truly appreciate your positive feedback.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
Had an issue, and the customer support is great; it helped fix the problem fast.
Thank you for your kind feedback!
We're happy to hear that our customer support could resolve your issue quickly.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
Its free. Its useful. It works well. I did have a problem of it conflicting with another app, but the chat support was amazingly quick and helpful. Way beyond expectations for even a paid app. I don't know how they do it!
Thank you so much for your kind words!
We're happy to hear that you're finding the app useful and working well for your needs. We’re especially happy that our support team exceeded your expectations and resolved the conflict quickly.
We strive to deliver top-tier service, whether the app is free or paid, and we're grateful for your recognition.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I recently had an issue with currency conversion and reached out for assistance. Tinu was absolutely amazing! She was incredibly knowledgeable, patient, and efficient in resolving the problem. Her professionalism and friendly demeanor made the entire experience smooth and pleasant. Thank you, Tinu, for your outstanding support!
Thank you for your thoughtful feedback!
We're so glad to hear that Tinu was able to resolve your currency conversion issue smoothly.
She always goes above and beyond to provide excellent support, and we're thrilled that her expertise and approach made a difference
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Good app with great customer support
Thank you for your kind words! We're glad to hear that you find our app good and customer support is very great. Your satisfaction is our top priority! 😊
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Easy to use and great customer service
Thank you for your wonderful feedback!🌟 We’re delighted to hear that you find our app easy to use and that you’re happy with our customer service.
Providing a seamless experience and top-notch support is our priority, so it’s great to know we’re meeting your expectations.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
App looked to have potential but support was slow and could not answer the simplest of questions. Customer service is just as important as functionality.
Summary: It takes at least 5-10 minutes to properly check an issue, which is why our support agent requested time to investigate. We apologize if this caused any inconvenience. It seems the app was uninstalled within half an hour, so you might not have had the opportunity to explore its full potential.
Dear,
We sincerely apologize if the response time was not up to your expectations.
Our support team strives to provide quick and efficient assistance, but some issues, especially related to custom setups, require at least a few minutes to properly investigate and provide accurate solutions.
Regarding your concerns:
Currency not changing on your custom category page – This may be due to theme compatibility or custom development. We would be happy to investigate this further and provide a solution.
Adding space between the cart icon and currency – We can assist you with custom CSS to adjust the spacing to your preference.
We also noticed that the app was uninstalled within a short period, which may have limited your experience with its full potential. If you're willing to give us another chance, we'd be happy to thoroughly check your concerns and provide the right solution for your store.
Additionally, we will work on improving our support efficiency and response time to ensure a smoother experience for all our users.
Thank you for your feedback, and we truly appreciate the opportunity to assist you if you decide to try the app again.
Best regards,
Tinu
Customer Support Lead at Helixo