BUCKS Currency Converter PRO++
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
Avaliações (752)
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Por avaliação
Good app with great customer support
Thank you for your kind words! We're glad to hear that you find our app good and customer support is very great. Your satisfaction is our top priority! 😊
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Amrutha was really helpful, i was on panic mode and was able to guide me solve the problem in seconds. Thank you, great app indeed
Thank you for your kind words! We're glad to hear that Amrutha was able to guide you through the issue so quickly, especially when you were in panic mode. It's great to know that you find the app helpful too! 😊
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
very responsive :) fast and reliable
Thank you so much for your kind words! 😊
We’re thrilled to hear that you found our support fast, responsive, and reliable.
Your feedback truly means a lot to us and encourages the team to keep up the great work!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
I have been using this app for a while now, and I find it to be incredibly user-friendly and efficient. The interface is intuitive, and I appreciate the range of features it offers. From my experience, it has proven to be a valuable tool for various tasks. I would highly recommend it to anyone looking for a reliable app.
Thank you so much for your kind feedback!
We're delighted to hear that you find the app intuitive, efficient, and equipped with features that suit your needs. It’s fantastic to know it’s proven valuable for various tasks, and we truly appreciate your recommendation.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I faced a problem in my theme using this app. I tried to look for different solutions on the internet to no avail. I contacted the support team and within just a few minutes I got a response with the solution. This app is great. It allows you to customize it to suit your desired them. Thank you Bhagya for your response.
Thank you for your wonderful feedback!
We’re glad to hear that our support team could quickly assist you with the issue you faced.
It's great to know that the app’s customization features are helping you achieve your desired theme.
We'll be sure to pass your appreciation to Bhagya as well!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
App looked to have potential but support was slow and could not answer the simplest of questions. Customer service is just as important as functionality.
Summary: It takes at least 5-10 minutes to properly check an issue, which is why our support agent requested time to investigate. We apologize if this caused any inconvenience. It seems the app was uninstalled within half an hour, so you might not have had the opportunity to explore its full potential.
Dear,
We sincerely apologize if the response time was not up to your expectations.
Our support team strives to provide quick and efficient assistance, but some issues, especially related to custom setups, require at least a few minutes to properly investigate and provide accurate solutions.
Regarding your concerns:
Currency not changing on your custom category page – This may be due to theme compatibility or custom development. We would be happy to investigate this further and provide a solution.
Adding space between the cart icon and currency – We can assist you with custom CSS to adjust the spacing to your preference.
We also noticed that the app was uninstalled within a short period, which may have limited your experience with its full potential. If you're willing to give us another chance, we'd be happy to thoroughly check your concerns and provide the right solution for your store.
Additionally, we will work on improving our support efficiency and response time to ensure a smoother experience for all our users.
Thank you for your feedback, and we truly appreciate the opportunity to assist you if you decide to try the app again.
Best regards,
Tinu
Customer Support Lead at Helixo
I've tried countless currency apps over the past 14 years, including this one in its earlier version. Previously, while it seemed to work, it would often slow down unexpectedly, causing compatibility issues with other apps. In some cases, it would default back to the site’s primary currency, similar to the issues I encountered with both free and paid currency apps—well-known or otherwise. However, I recently revisited this app after its latest update, and I was genuinely surprised. Not only has the speed significantly improved, but they’ve added numerous customization options—all while still being free. The responsiveness of their customer service, which I didn’t even expect, is remarkable in today’s fast-paced world. I’m truly grateful and wish this company every success.
Thank you so much for sharing your experience with us.
We're thrilled to hear that the latest update to our app has made such a positive impact on your store's performance and customization options.
Improving speed and compatibility has been a key focus, so it's incredibly rewarding to know these enhancements are making a difference for long-time users like you.
We’re especially glad you noticed our dedication to customer support—providing quick and effective assistance is a priority, and it's great to hear it’s been appreciated.
Thank you once again for your kind words and support. Wishing you continued success with your store.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Very fast response from the developers every time I contacted them and they always solve anything easily, thats shows how serious they are about their business. Thanks to Bucks and special thanks to Athira one of their team.
Very recommended to anyone selling internationally
Thank you for your wonderful review!
We're delighted to hear about your positive experience with our support team, especially Athira.
We're committed to providing excellent service, and your recommendation means a lot to us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Easy to use with to-the-point functionalities and settings options. The personal live assistance that double checks and make sure the setup is working on their end is very welcome too.
Thank you for your wonderful feedback!
We're so glad you find the app easy to use and appreciate the straightforward functionalities and settings.
It’s great to hear that our live assistance added value to your experience by ensuring everything was set up correctly.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I recently spoke with Nadeem for help with the currency converter of Bucks, and I couldn’t be more impressed. He was super patient, walked me through everything step by step, and even shared screenshots to make things easier. Thanks to him, the converter is now placed exactly where I want it on my webshop, and it works perfectly! Bucks is truly a fantastic app—everything just works seamlessly, and it’s packed with features that make life easier. The support I received was top-notch, and it really shows how much they care about their users. Highly recommend both the app and their customer service!