Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
2 de abril de 2024

The team is being super helpful and the app is very useful when I want to show customers with different currency.

DREAMM
Malásia
4 dias usando o app
Helixo deixou uma resposta 4 de abril de 2024

Thank you for your wonderful feedback!

We're delighted to hear that our team has been super helpful, and that you find our app very useful for showcasing different currencies to customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

27 de abril de 2024

Quick response from customers support

Zorita Lingerie UAE
Emirados Árabes Unidos
7 meses usando o app
Helixo deixou uma resposta 29 de abril de 2024

We're glad that you found our customer support team to be responsive!

Ensuring prompt assistance is a key focus for us, and we're glad to have met your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

8 de março de 2024

I would recommended all the shopify user to use this app, it really helpful and useful.

SterlingLoves
Estados Unidos
22 dias usando o app
Helixo deixou uma resposta 13 de março de 2024

Your recommendation means a lot to us! We're delighted that you've found our app to be helpful and useful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

20 de fevereiro de 2024

This app is really great and I love it! So many currencies to choose from and it's all for free!!!

I needed help adjusting my currency box to a specific place in my store so I messaged them for assistance and they replied back within less than 10 minutes.

Akhil was also a big help and he guided me through the steps which were really easy to follow.

They solved my issue within less than a day, I just came from school and it was done which was relieving.

Anyways I recommend this store and rate it 10/10

CaprionExpress
Austrália
Aproximadamente 22 horas usando o app
Helixo deixou uma resposta 21 de fevereiro de 2024

Absolutely thrilled to hear your positive feedback! We're delighted that you appreciate our app, especially the diverse range of currencies available at no cost.

It's fantastic to know that our support team, and Akhil in particular, could assist you swiftly and guide you through the process seamlessly. Akhil actually replied in 0 seconds, setting a new record for speed! And resolved the issue within just one hour. Anyway, 1 minute is indeed under 10 minutes, so we'll take it as a win! Haha :sweat_smile:

We're dedicated to providing excellent service, and your satisfaction is our top priority.

Your recommendation is truly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

24 de abril de 2024

I must say their customer service is amazing. and they fix all the details of my need.

Sido
Hong Kong, RAE da China
1 dia usando o app
Helixo deixou uma resposta 26 de abril de 2024

Thank you for your wonderful feedback!

We're delighted to hear that you found our customer service amazing and that we were able to address all the details of your needs.

Your satisfaction is our priority, and we're grateful for the opportunity to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

9 de janeiro de 2024

I wanted to have a fixed position for the currency converter in my footer for both desktop and mobile versions of my website and Akhil from customer support achieved everything I required superbly and wasted no time getting it done. Amazing service!

Naturalistic Products
Reino Unido
10 meses usando o app
Helixo deixou uma resposta 10 de janeiro de 2024

Hello,

Thank you for sharing your experience with our customer support, and especially Akhil. We're thrilled to hear that Akhil was able to meet your requirements superbly and swiftly implement the fixed position for the currency converter in your website's footer for both desktop and mobile versions.

We appreciate your kind words about the service provided.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

13 de fevereiro de 2024

Mr Glen Than you so very much for your kind support i really apricated that you have done with my store God bless you guy and Bucks Team.

MFAHH STORE
Omã
Aproximadamente 2 meses usando o app
Helixo deixou uma resposta 15 de fevereiro de 2024

Thank you so much for your gracious words and appreciation! Your blessings mean a lot to us and the entire Bucks Team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


4 de abril de 2024

So far very good, easy to operate and works pretty good.

Sai-Shopping
Tailândia
26 dias usando o app
Helixo deixou uma resposta 6 de abril de 2024

We truly appreciate your kind words! It's delighted to hear that you're finding our app easy to use and effective.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Data de edição: 20 de março de 2024

Amazing App with all currencies And great customer support 100% Would recommend

LC Barks and Meows'
Canadá
28 dias usando o app
Helixo deixou uma resposta 20 de março de 2024

Hello,

Thank you for the 4-star rating. I believe there may be a misunderstanding regarding the custom positioning of the currency.
Our app does support custom positioning, and we have already informed you of this via our chat application. However, it seems that the status of the message is showing as delivered to email instead of being read in mail/chat. Could you please check your email or contact us again?

We genuinely want to assist you and ensure that you have a positive experience with our app. Please let us know how we can help further.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

20 de março de 2024

works very well, fast customer service response.

Timeless Treasures
China
Aproximadamente 1 mês usando o app
Helixo deixou uma resposta 21 de março de 2024

We greatly appreciate your feedback and are delighted to hear that you found our service to be efficient and responsive.

Ensuring that our customers receive prompt and effective support is a top priority for us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team