BUCKS Currency Converter PRO++
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So far, the App is doing what I expected from it. I had some doubts and when I contacted their helpdesk via chat, I was promptly received by the customer service representative Bhagya, who guided me perfectly. In the end, almost hanging up and ending the communication, I remembered a small problem that was happening with the price of the product quickly changing the currency when clicking on different variants of the product. Bhagya promptly forwarded the problem to someone who could resolve it and they are currently working remotely in my store to resolve it. Good service provided!!!!
Also I was helped by Naaden and Tinu with great value. GOOD SUPPORT TEAM !!!
Today (May 4th, 2024), Taleco also was very kind helping me with a doubt about the managing the App.
I'm liking very much the app, so far helping me a lot since I'm one of those who can't have the Geolocation App and Shopify Payments and gateway installed in my store.
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that our app is meeting your expectations and that you've had a positive experience with our customer service team, especially with Bhagya.
Bhagya is indeed a valued member of our team, and we're delighted to hear that she was able to provide you with prompt and helpful assistance. We're committed to ensuring that our customers receive the best support possible, and it's fantastic to know that Bhagya's guidance has been instrumental in addressing your concerns effectively.
Regarding the small problem you mentioned with the product pricing, rest assured that our team is working diligently to resolve it remotely in your store. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to ensure a seamless experience for you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Five stars all around for this exceptional currency conversion app on Shopify! Not only does it seamlessly handle currency conversions for our international customers, but what truly sets it apart is the unmatched customer service. From installation to customization, the support team (Nadeem) was incredibly responsive and helpful, addressing any questions or concerns promptly and professionally.
Your outstanding 5-star review truly made our day!
And hearing your praise for our customer service, particularly Nadeem's support, fills us with joy.
Providing prompt and professional assistance is our commitment, and we're thrilled to have met your expectations.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
This app has been great and really easy to use. It's sleek and looks great on the website. When we had an issue with how it displayed on our site, Chaithra from chat support was quick to help and fixed the problem for us. Would highly recommend!
Thank you for your wonderful review! We're thrilled to hear that you find our app great and easy to use, and that it looks sleek on your website.
We’re especially pleased that Chaithra from our chat support team was able to quickly help and fix the display issue for you.
Your recommendation means a lot to us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Every time I encounter difficulties and need help, the customer service staff will be very attentive and give me effective help.
Five stars！Five stars！
Thank you very much for your outstanding five-star review!
We're delighted to hear that our customer service team was attentive and provided you with effective assistance whenever you faced challenges.
Your satisfaction is of utmost importance to us, and we're pleased that we could meet your needs
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Excellent support and very useful tool, however the customization is limited
Thank you so much for taking the time to share your feedback with us.
Your insights are incredibly valuable to us, and we truly appreciate your honesty.
I understand that you mentioned limited customization in your Shopify review. I want to assure you that we offer a variety of additional customization options within our app itself.
Moreover, if you ever find yourself in need of further customization and can provide specific details about your requirements, please know that we are here to help.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Quick support and easy to set-up! Works amazing.
Thank you for your wonderful review!
We're delighted that you found our support fast and the setup process simple.
Your satisfaction means the world to us, and we're committed to providing you with the best experience possible.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I had an issue with some text that wasn't showing on my store. Then I contacted customer support and after talking to Akhil I was able to solve all of my issues in a very fast and easy manner. Their team is the best. They are extremely polite, easy to talk to, and very patient. You should get this app, super recommended!
Thank you so much for your kind words!
We're delighted to hear that Akhil was able to assist you efficiently and effectively.
Providing excellent customer support is our top priority, and we're delighted that you found our team polite, easy to talk to, and patient.
Your recommendation means a lot to us, and we're grateful for your support.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I recently contacted Bucks App support and was assisted by Bhagya. The service was excellent. Bhagya was knowledgeable, patient, and addressed all my questions clearly. Their friendly and professional behavior made the experience even better. I highly recommend the support service, thanks to Bhagya's outstanding help..
Thank you so much for your recent feedback regarding your experience with our Bucks App support, particularly with Bhagya.
We're thrilled to hear that Bhagya provided you with excellent service, demonstrating knowledge, patience, and clear communication in addressing all your questions.
Your recommendation of our support service means a lot to us, and we're glad that Bhagya's friendly and professional behavior enhanced your overall experience.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
It's a very useful app and the support team is very good, they even sent one of their team for something specific I wanted and coded it on my site for free, I am very satisfied.
Thank you so much for your kind words and positive feedback!
We're happy to hear that you're satisfied with our app and the support you've received. Going the extra mile for our users is always our top priority
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Thanks! This really is a great piece of software you guys have! Just didn't know how to set the required settings initially, now all working! Amazing! Thanks!Nadeem from Helixo Support was super helpful and solved our issue straight away!
Thank you so much for your kind words!
We're glad to hear that you're enjoying our app and that Nadeem was able to assist you promptly and effectively. We're glad everything is now working smoothly for you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team