BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

Recensioner (1 581)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 95 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
16 november 2024

this app and customer care servent are very helpful we have some issue on our store currency converting by location but we cant solve it that we connect bucks customer care service and our issue is solved

tacollections
Förenade Arabemiraten
En dag användning av appen
Helixo svarade 18 november 2024

Thank you for your wonderful feedback!

We're so glad to hear that our support team was able to help you resolve the issue with currency conversion by location.

If you ever need further assistance, don’t hesitate to reach out, we're always here to support you.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

28 augusti 2024

this is the best and the easy to use currency converter on shopify, the best. And the support staff helps us a lot, 5 star for support staff especially. Thanks bucks and their support staff!!

LA RONNIE'S
USA
14 dagar användning av appen
Helixo svarade 29 augusti 2024

Thank you for your amazing feedback!

We're delighted that you find BUCKS Currency Converter to be the best and easiest to use on Shopify.

It's wonderful to hear that our support staff has been so helpful and the 5-star rating for them truly means the world to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

26 oktober 2024

Awesome App. Free and yet with amazing and great support. Loved the app and support. A+ recommendation.

TechsDeck
Indien
4 dagar användning av appen
Helixo svarade 28 oktober 2024

Thank you so much for your kind words and A+ recommendation!

We're delighted to hear that you love the app and our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

9 oktober 2024

Excellent support, the app works seamlessly

Ciao Bella
Indien
7 månader användning av appen
Helixo svarade 11 oktober 2024

Thank you for your feedback!

We're so glad to hear the app is working smoothly for you and that you found our support helpful.

If you ever need assistance again, don't hesitate to reach out!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

24 augusti 2024

Great UI, exceptional support. I was meticulously guided through the set up process and achieve the desired experience.

Magga
Indien
3 månader användning av appen
Helixo svarade 26 augusti 2024

Thank you for your wonderful feedback!

We're glad to hear that you found the UI great and that the support team guided you meticulously through the setup process.

It's fantastic to know you were able to achieve the experience you desired.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

28 september 2024

It is user-friendly and easy to integrate, with excellent support.

Vasudhaa vastrram's
Indien
28 dagar användning av appen
Helixo svarade 30 september 2024

We really appreciate your kind words!

It's great to hear that you find the app user-friendly and easy to integrate. We're also glad that our support team has been able to assist you well.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

7 oktober 2024

Proceed with caution!
Installed the app, it didn't work properly for any recommended products on Dawn Theme. It wouldn't convert the prices.

Reached out to support they did edits on the theme files and Cart stopped working. Their support poster child of "minimum effort and hope for the best".

If you care about your store, don't risk it with an amateur, zero quality control support team.

FN Prints
Förenade Arabemiraten
4 dagar användning av appen
Helixo svarade 10 oktober 2024

Summary: The issue occurred due to a problem with the app integration on your theme.

I’m truly sorry to hear about the negative experience you’ve had with our app and support team.
I sincerely apologize for any frustration caused by the issues with the theme and cart functionality.

At Helixo, we strive for quality service and take your feedback seriously. I would love the opportunity to make this right. If you could kindly grant us access to your theme again, we’d be more than happy to further investigate and resolve the issue promptly.

My support team and I have tried reaching out to you several times but, unfortunately, haven’t received any response yet.
Please give us a chance to assist you.

Thank you for your understanding and patience.
Please let me know how you’d like to proceed.

Kind regards,

Tinu
Customer Support Lead at Helixo

28 augusti 2024

I recently added the BUCKS Currency Converter app to my Shopify store, and while I initially encountered some issues with my theme, the support team was outstanding. As someone with no coding experience, I was concerned about the integration, especially since my theme supports both right-to-left and left-to-right languages. However, the app support team was incredibly helpful and resolved the issues efficiently. The app now works perfectly in both language versions of my site. Their excellent customer service and effective solution definitely earn them a 5-star rating. Highly recommended!

Leao Apparel
Förenade Arabemiraten
Ungefär 23 timmar användning av appen
Helixo svarade 29 augusti 2024

Thank you for sharing your experience with the BUCKS Currency Converter app!

We’re so glad to hear that our support team was able to assist you in overcoming the theme integration challenges, especially with your site’s multilingual setup.

It’s wonderful to know that the app now works perfectly on both language versions of your site.

Your kind words and 5-star rating mean a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

7 oktober 2024

The app perfectly meets my needs and, most importantly, works in a user-friendly, fast, and results-oriented way. I am very satisfied with its performance and the quality of service. Highly recommended for anyone looking for efficiency and convenience

AuraZen Home
Turkiet
En dag användning av appen
Helixo svarade 8 oktober 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that the app is meeting your needs in a user-friendly, fast, and results-oriented way.

Your satisfaction with its performance and our service means a lot to us, and we're grateful for your recommendation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


10 augusti 2024

it's amazing! i didn't expected a app to be this good all while being free! Now the best part is their customer support team, they are available 24/7 prompt and quick at helping you resolve any issue you face. i highly recommend trusting bucks. thank you lishina for helping me out.

Kira Picks
Indien
10 dagar användning av appen
Helixo svarade 11 augusti 2024

Thank you so much for your amazing feedback!

We’re thrilled to hear that our app exceeded your expectations, especially as a free tool.

It’s wonderful to know that our 24/7 customer support, particularly Lishana, was able to help you promptly and effectively.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team.