BUCKS Currency Converter PRO++
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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Great app, easy to set up, everything works. Great and fast support team that helps you with your problems at any cost.
If you are thinking of downloading a currency conversion app, this is the best one by far. And I have tried many.
Thank you so much for your amazing feedback! We're thrilled to hear that the setup was smooth and everything's working as expected. Our support team takes great pride in going the extra mile, so your kind words truly mean a lot.
We're also grateful for your recommendation, knowing that you've tried many apps and found ours to be the best is incredibly rewarding. Thanks again for your support!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Nabeel was extremely helpful in directing me regarding what to do to resolve our currency convertor issue, which was due to the setting on my shopify page which had to be reconfigured correctly. Nabeel swiftly figured out the issue, notified me, sent me a recording on how to successfully navigate through my shopify admin section to the section where I needed to write the correct code. Once I did as he instructed me to do, the currency converter started working perfectly. Thank you Nabeel.
Thank you so much for your detailed and thoughtful feedback!
We're really glad to hear that Nabeel was able to identify the issue swiftly and guide you step-by-step through resolving it.
It’s great to know that his clear explanation and the recording helped you successfully make the necessary changes in your Shopify admin.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
This is the perfect app. I had trouble understanding how to push custom CSS into it and the support (Rajalakshmi and Amrutha) helped me all the way to get it done. By far the best and fastest support there is. They even went out of the way to reply to my emails at 1:30 AM, which was surprising. Would've given more stars if Shopify let me. Keep up the good work, team.
Thank you so much for your amazing feedback! We're truly glad to hear that Rajalakshmi and Amrutha were able to support you effectively and go the extra mile—even replying at 1:30 AM! Your appreciation means a lot to the entire team, and we're grateful for your kind words and encouragement.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Works flawlessly, customer support was quick to solve any issues I have had (which were user error)
Thanks so much for your kind words! We're thrilled to hear everything’s working flawlessly and that our support team could help out quickly.
No worries at all—tech can be tricky sometimes, and we’re always here if you need us again!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
App is fine but horrible experience with the support. One of the currency is of wrong spelling and we requested it a month ago to correct it. Till now, the spelling is wrong and the developer said it was fixed. Message the support via chat which is like non-existent, no one bother to reply.
Summary: We promptly updated the customer with a fix, but it seems the email was not received. So, we followed up with screenshots and chat transcripts to assure the customer.
Hi Angela,
We’re very sorry that your experience didn’t meet expectations, and we truly appreciate your feedback.
Regarding the issue with the misspelled currency — our team resolved it promptly on April 7th. We initially notified you via email, but it appears that the message may not have reached you.
To ensure clarity and transparency, we later followed up with screenshots and chat transcripts, and also reached out to your team members Fion and Jolene on April 9th to confirm that the correction had been made.
We sincerely apologize if it felt like no one responded to your messages — we take every support request seriously and always aim to respond promptly.
If anything still feels unresolved, or if you'd like us to take another look at the setup, we’re more than happy to assist. And if your experience has improved since, we’d be incredibly grateful if you’d consider updating your review. It really helps other merchants and supports the continued efforts of our team.
Warm regards,
Tinu
Customer Support Lead, Helixo
Very responsive team special thanks to Archana for resolving of all my queries. The app is also easy to use. Highly recommend as all features are included, and it's customizable.
Thank you so much for sharing your experience! 😊 We’re delighted to hear that Archana was able to assist you effectively, and you're enjoying the app and finding it easy to use.
It’s great to know that the features and customization options are meeting your needs. Your recommendation truly motivates us to continue improving and providing the best experience possible.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Unreal customer service. Rajalakshmi spotted the error very quickly and within the hour a custom location and resolution was in place.
Keep it up team!
Thank you so much for your kind words and for taking the time to share your experience! 💖
We’re truly delighted to hear that Rajalakshmi was able to identify the issue promptly and provide a tailored solution within the hour. I’ll be sure to pass along your appreciation to her, she’ll be thrilled to know her efforts made such a positive impact.
Feedback like yours truly motivates our team to keep improving and delivering even more value. If you ever have suggestions or need assistance, we’re always here to help.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
the app is exceptional to show the currency of each country if you sell in several countries. the customer service is the best... they have a fast, efficient and responsive customer service. i recommend 100% Bucks Currency Converter Pro ++.
Thank you so much for your amazing feedback! We're glad to hear that BUCKS Currency Converter Pro++ is helping you provide a localized shopping experience across countries. It's especially great to know that our customer service met your expectations with speed and efficiency. Your 100% recommendation truly means a lot to us! 😊
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Rajalakshmi is the best support ever, we love this app hopefully they update the flags soon so there is more color on the photo
Thank you for the wonderful review! 🌟 We're absolutely thrilled to hear how much you appreciate Rajalakshmi’s support she truly is a gem when it comes to delivering exceptional service.
We're also delighted that you’re enjoying the app!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Very friendly customer support. I've had an issue with another 3rd party app not integrating with BUCKS correctly, and Mrs. Rajalakshmi made sure to assist me.
Thank you so much for your kind words!
We’re delighted to hear that Rajalakshmi was able to support you through the integration issue. we’ll be sure to pass along your appreciation to her.
Your feedback truly means a lot and keeps us motivated to deliver top-notch service every step of the way.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team