BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

评论 (1,584)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
编辑时间:2020年10月30日

Customer service is so BADDDDDDDD ! Contacted them and waiting for more than 2 weeks, but the issue hasn't been resolved. First I sent them twice via email, but got no reply. Then I had to login to the app and sent them message via Chat support, there was no body there. So I left a message telling them that please contact me via email . Then I received a notification via email saying that somebody answered me via ... message (WHY MESSAGE, NOT EMAIL ????) , and she said "Let me check, one moment please", and then NOTHING ELSE. No answer, no more message, no email coming . I kept waiting but no body contacted me after that "one moment please" :(((( SUCH A TERRIBLE SUPPORT !!!!

Dr.C Lab - Organic, Natural, Vegan Cosmetics - Silicon Valley Smart Beauty Research Innovation Center
美国
5个月 人在使用应用
编辑时间:2020年7月31日

it is easy to set-up and user friendly specially for someone who is not too technical. Love it!
Thanks!

Brewed Lovers
澳大利亚
4天 人在使用应用
2023年10月30日

Very good software, I recommend it because it is free. And the customer support is great

Pandrodressy
香港特别行政区
4天 人在使用应用
Helixo已回复 2023年10月31日

Thank you so much for your kind words and your recommendation of our software! We truly appreciate your support and are thrilled to hear that you're satisfied with both the quality of our software and our customer support.

We're equally pleased to know that you had a positive experience with our customer support team. We believe in the importance of being there for our users and offering assistance whenever needed.

Thank you for choosing us, and we look forward to continuing to serve you with excellent software and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2020年7月28日

Its a really useful and good app. did my currency very easy and simple. recommend to a lot of people

Hosoun Fazi
加拿大
4天 人在使用应用
2023年11月3日

Very great app and very great team.
They help me very quick to install the app on my website.

Lenny et Alba UAE
阿拉伯联合酋长国
4天 人在使用应用
Helixo已回复 2023年11月4日

Thank you so much for your kind words! We're delighted to hear that you're happy with our app and the support from our team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2020年9月2日

Perfect, I was looking for an effective and free app that meets my expectations. Very happy ...I hope you have more good and free apps like this

UK Utility Shop
英国
4个月 人在使用应用
2022年9月18日

Good apps. I like it. Its very easy to setup and customization. its also free with professional features.

FuzeChik
法国
4天 人在使用应用
Helixo已回复 2022年9月18日

Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

2023年7月29日

Solo le falta la conversion independiente de shopifypayments en el carrito de compras ya que mi pais no esta habilitado en ese servicio

NOFICTION
秘鲁
3个月 人在使用应用
Helixo已回复 2023年7月31日

Hola,

Gracias por compartir su experiencia con nosotros.

Entiendo tu preocupación y quiero aclarar que, según las políticas de Shopify, las aplicaciones no pueden acceder directamente a la página de pago.

Si los pagos de Shopify están habilitados, las aplicaciones pueden solicitar a Shopify que cambie a la moneda correspondiente y Shopify maneja el cambio de moneda incluso en la página de pago.
Pero sin los pagos de Shopify, solo podemos conversar hasta el carrito, ya que las aplicaciones no tienen acceso a la página de pago.

Por lo tanto, sin usar los pagos de Shopify, ninguno de los convertidores de moneda puede convertir directamente la moneda en la página de pago.

Espero que puedas entender.

En caso de consultas adicionales, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.
- Equipo de soporte de Helixo

2022年12月5日

Of all the apps I've tried, I prefer this one by far. This app gives me what I need and everything I was missing, its team of developers have helped me. Without a doubt, the best app of this type for my taste. Many thanks to the Helixo team for solving my problems!!

Hifi Media Store
西班牙
4天 人在使用应用
Helixo已回复 2022年12月6日

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

2020年7月6日

Nice app, would definitely support the creator of this app...Free automated currency conversion for everybody who is using this app

Kosmos Animal
澳大利亚
4天 人在使用应用
Helixo已回复 2020年7月6日

Thank you so much for your support 😍 We are committed to Shopify community and serve more to merchants like you 🎉

- Sarah, Helixo 👩‍🦰