BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

评论 (1,681)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年10月21日

Great app, their customer service is amazing aswell!

mycatsio
挪威
20天 人在使用应用
Helixo已回复 2024年10月23日

Thank you so much for the great review!

We're thrilled to hear that you’re enjoying the app and that our customer service has been helpful.

Your feedback motivates us to keep providing the best experience possible!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年10月9日

Excellent support, the app works seamlessly

Ciao Bella
印度
7个月 人在使用应用
Helixo已回复 2024年10月11日

Thank you for your feedback!

We're so glad to hear the app is working smoothly for you and that you found our support helpful.

If you ever need assistance again, don't hesitate to reach out!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年11月2日

Chaithra was so helpful! I really appreciate having a person to reach out to and speak with. If all other customer support advisors at BUCKS are like her then I'm happy :) Unfortunately, I don't think the app works for me at the moment, but Chaithra promised to notify me when the features are available in my location. So, yes, I recommend this app and the help that comes with it!

SARA BIANCA BENTLEY
希腊
大约1小时 人在使用应用
Helixo已回复 2024年11月4日

Thank you so much for your kind words!

We’re thrilled to hear that Chaithra was able to provide you with the assistance you needed.

Knowing that you feel supported means a lot to us, and we’ll be sure to pass along your appreciation to Chaithra!

We’re sorry to hear the app doesn’t fully meet your needs right now, but we’re committed to notifying you as soon as those features become available in your location.

Your recommendation and feedback mean the world to us.

Thank you for giving BUCKS a try!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年12月12日

This app solved the problems I needed for a custom currency drop down! The customer service is very efficient! 5 stars!

the-a-bag
阿拉伯联合酋长国
大约2小时 人在使用应用
Helixo已回复 2024年12月13日

Thank you for your amazing review!

We're so glad to hear that the app perfectly addressed your needs for a custom currency dropdown.

It's wonderful to know our efficient customer service made a positive impact too.

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team

2024年12月1日

Nice

Color Chic
印度
大约2个月 人在使用应用
Helixo已回复 2024年12月2日

Thank you for your nice feedback!

We're happy to know you had a great experience.

Let us know if you ever need assistance!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年10月4日

Chaithra was the best support advisor I ever head.She find my problem and solve it in 2 minutes.Highly recommend!

densaco
罗马尼亚
大约1个月 人在使用应用
Helixo已回复 2024年10月7日

Thank you so much for your wonderful feedback!

We're thrilled to hear that Chaithra was able to solve your issue so quickly. We’ll make sure to pass along your kind words to her.

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年12月1日

Hasta ahora... PERFECT!

Projector Game Box
墨西哥
大约1个月 人在使用应用
Helixo已回复 2024年12月3日

¡Gracias por tu comentario! Nos alegra saber que tu experiencia hasta ahora ha sido perfecta. 😊

Si tienes más consultas, no dudes en contactarnos a través de support@helixo.co o mediante nuestro chat dentro de la aplicación. Siempre estamos felices de ayudarte.

– Equipo de Soporte de Helixo

2024年10月7日

Proceed with caution!
Installed the app, it didn't work properly for any recommended products on Dawn Theme. It wouldn't convert the prices.

Reached out to support they did edits on the theme files and Cart stopped working. Their support poster child of "minimum effort and hope for the best".

If you care about your store, don't risk it with an amateur, zero quality control support team.

FN Prints
阿拉伯联合酋长国
4天 人在使用应用
Helixo已回复 2024年10月10日

Summary: The issue occurred due to a problem with the app integration on your theme.

I’m truly sorry to hear about the negative experience you’ve had with our app and support team.
I sincerely apologize for any frustration caused by the issues with the theme and cart functionality.

At Helixo, we strive for quality service and take your feedback seriously. I would love the opportunity to make this right. If you could kindly grant us access to your theme again, we’d be more than happy to further investigate and resolve the issue promptly.

My support team and I have tried reaching out to you several times but, unfortunately, haven’t received any response yet.
Please give us a chance to assist you.

Thank you for your understanding and patience.
Please let me know how you’d like to proceed.

Kind regards,

Tinu
Customer Support Lead at Helixo

2024年9月17日

Outsanding support. Quick and effective. They even wrote the code I needed to fix the position of the app for me. Thanks Nadeen ❤️

PowerMary
西班牙
大约1个月 人在使用应用
Helixo已回复 2024年9月18日

Thank you for your amazing feedback!

We're so glad to hear that Nadeem was able to provide the quick and effective support you needed, including the custom code.

We'll make sure he sees your kind words! ❤️

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年10月30日

Very good service.. Very efficient

Creatgift
香港特别行政区
2个月 人在使用应用
Helixo已回复 2024年11月1日

Thank you so much for your kind words!

We're thrilled to hear that you found our service efficient and helpful.

Your satisfaction means a lot to us, and we're here anytime you need.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team