BUCKS Currency Converter PRO++

BUCKS Currency Converter PRO++

评论 (1,682)

整体评分
4.9
每个评分等级的数量
  • 95% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2024年9月19日

got helped instantly and solved my problem instantly

evalorra
美国
8天 人在使用应用
Helixo已回复 2024年9月20日

Thank you for sharing your experience!

We're so glad to hear you received instant help and had your problem resolved right away.

If you ever need anything else, please don’t hesitate to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年10月14日

Highly Appreciated the way Athira helps me to fixing issues with my theme. Thank you guys.

Mfy Gold
巴基斯坦
42分钟 人在使用应用
Helixo已回复 2024年10月16日

Thank you for your wonderful feedback!

We're so glad to hear that Athira was able to assist you in resolving the issues with your theme.

Your appreciation means a lot to us, and we’re always here whenever you need further support.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年7月29日

Amazing Service, Also with the amazing contact support, After trying much of the currency converter apps, this is the one i got really satisfied, ONE OF THE BEST APP.

The Line Of Art
巴基斯坦
7个月 人在使用应用
Helixo已回复 2024年7月30日

Thank you for your wonderful review!

We're delighted to hear that you find our currency converter app to be one of the best and that our customer support has met your expectations.

It's fantastic to know that after trying many apps, ours has truly satisfied your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年9月23日

Bhagya is great and Very professional. The problem was solved quickly, thank you!

DISGUISEN
英国
大约17小时 人在使用应用
Helixo已回复 2024年9月24日

Thank you so much for your kind words!

We're thrilled to hear that Bhagya was able to assist you quickly and professionally. We’ll be sure to pass along your compliments to her.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年8月28日

The customer support is really bad, basically they can't help you with much (or they don't want to) and always are pushing you to talk to Shopify team instead of helping you themselves. After helping with nothing they even ask for a google review. Really shame.

The Cloud Bra
巴西
7天 人在使用应用
Helixo已回复 2024年8月29日

Summary: The issue arose due to a misunderstanding about the app's functionality when Shopify Markets is enabled.

I’m sorry to hear that your experience with our support team was not as expected.
It seems that the issue arose due to a misunderstanding about the functionality of our app, particularly with Shopify Markets enabled in your store.

When Shopify Markets is enabled, the conversion display and price rounding are managed by Shopify itself. Our app functions as a currency switcher, but the conversion process is outside the scope of what our app controls. That's why we advised you to contact Shopify support, as they would be better equipped to assist with this specific issue.

I understand that it might have seemed like we were not willing to help, but I assure you that our goal is always to provide the best possible support within the capabilities of our app.
We deeply value your business and regret that this limitation led to a negative experience.
Please know that we are committed to improving our service to avoid such misunderstandings in the future, and we always strive to provide the best possible support within our app’s capabilities.

If you have any further queries, please don't hesitate to reach out to us at support@helixo.co or via our in-app chat.

-Tinu,
Customer Support Lead at Helixo

2024年8月19日

I would recommend this app because it is easy to navigate.

ThePurefem
澳大利亚
4个月 人在使用应用
Helixo已回复 2024年8月21日

Thank you for your recommendation!

We’re delighted to hear that you find the app easy to navigate. Your feedback is greatly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年11月3日

Thank you very much! Works perfectly!

Grill&Mangal Home
波兰
大约3小时 人在使用应用
Helixo已回复 2024年11月4日

Thank you so much for your feedback!

We’re thrilled to know the app is meeting your needs, and our support team is always here to help whenever you need it.

Knowing that you had a positive experience really means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年10月30日

It works perfectly! And the support team response quick and helpful.

Cha-Tailor Tea Specialist
香港特别行政区
大约2小时 人在使用应用
Helixo已回复 2024年10月31日

Thank you for your wonderful feedback!

We're delighted to know the app is working perfectly for you and that our support team has been quick and helpful.

Your satisfaction means a lot to us, and we’re here whenever you need assistance.

Thanks again for sharing your experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年8月2日

I have tried so many other apps for converting currency on my store, but BUCKS is really the best app to use.

They are providing it for free and you can modify the settings for flags , currencies.

one of the best thing about them is their customer support, they are always online and ready to help you in every problem.

100% Recommended.

Shaherbano Alam
美国
12天 人在使用应用
Helixo已回复 2024年8月3日

Thank you so much for your fantastic feedback! We're thrilled to hear that you find BUCKS to be the best app for converting currency on your store.

We're glad you appreciate the ability to modify settings for flags and currencies, and we're especially pleased that our customer support has met your expectations.

Being available and ready to help you with every problem is our top priority.

Your 100% recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

2024年8月23日

Chaithra was awesome ! She gave me one of the best quality service ever in my life !!!!!!! Thanks you Chaithra .

Lumoria.shop
加拿大
20天 人在使用应用
Helixo已回复 2024年8月24日

Thank you for your amazing feedback!

We're so glad to hear that Chaithra provided you with such excellent service.

We'll be sure to pass along your appreciation to her.

If you ever need more assistance, don't hesitate to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team