BUCKS Currency Converter PRO++

Muchísimas gracias por tu amable reseña.

Nos alegra saber que estás satisfecho con nuestra app y con el servicio al cliente. Trabajamos arduamente para ofrecer la mejor experiencia posible y tu comentario nos motiva a seguir mejorando.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

We truly appreciate your recommendation and are grateful to have you as a valued user.

If there's anything specific you believe we could improve upon, please don't hesitate to let us know.

Your input is invaluable to us as we strive to enhance our offerings and better meet the needs of our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

Gracias por tu reseña.

Nos alegra saber que recibiste un excelente servicio al cliente.

Estamos aquí para resolver cualquier pregunta que tengas y nos complace que hayamos podido ayudarte a configurar la aplicación juntos.

En caso de tener más preguntas, no dudes en contactarnos a support@helixo.co o a través de nuestro chat en la aplicación.

Siempre estaremos encantados de ayudarte.

-Equipo de Soporte de Helixo

¡Gracias por tu comentario!

Nos alegra saber que encontraste la instalación fácil.

Si necesitas más ayuda o tienes alguna duda, no dudes en contactarnos.

¡Estamos aquí para ayudarte!

En caso de más consultas, no dudes en contactarnos a support@helixo.co o a través de nuestro chat en la aplicación.

Siempre estamos felices de ayudarte.

Equipo de soporte de Helixo

Thank you for your feedback!

We're thrilled to hear that you're enjoying the experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


Thank you for your kind words!

We're delighted to hear that you had a very good experience with our customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Thank you so much for taking the time to share your feedback with us.

Your insights are incredibly valuable to us, and we truly appreciate your honesty.

I understand that you mentioned limited customization in your Shopify review. I want to assure you that we offer a variety of additional customization options within our app itself.

Moreover, if you ever find yourself in need of further customization and can provide specific details about your requirements, please know that we are here to help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Thank you very much for your outstanding five-star review!

We're delighted to hear that our customer service team was attentive and provided you with effective assistance whenever you faced challenges.

Your satisfaction is of utmost importance to us, and we're pleased that we could meet your needs

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


Summary: The issue arose due to a miscommunication between us.

I'm sorry to hear that the setup process was confusing for you.

It seems there was a miscommunication between us. I responded to your query yesterday, even though it was a Sunday when our team typically has the day off. I also made sure to inform you about the pricing issues in your store.

It's a bit disappointing that you didn’t reach out for further assistance before leaving a negative review, especially since you mentioned that you had sorted it out.
We’re always here to help and would have been happy to clear up any confusion.

While reviewing your store, I noticed that the money format is currently incorrect, even though it was set correctly before. Please follow the guidelines in the article linked below to adjust the money format:
https://docs.helixo.co/en/article/how-to-set-up-the-money-formatting-1q0b4ge/

If you have any further questions, please contact us at support@helixo.co or via our in-app chat. We're always happy to assist you.

-Tinu,
Customer Support Lead at Helixo

Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying the app and our customer service.

Athira and the rest of the team work hard to provide the best experience possible, and your kind words mean a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team