BUCKS Currency Converter PRO++
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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I am completely satisfied with the service I received.
The support team was quick and efficient. At the same time, they were respectful and understanding throughout our communication. Thank you again for the quick resolution of the issue.
Thank you for your thoughtful feedback!
We’re so pleased to hear that you’re completely satisfied with our service.
Our support team takes pride in being quick, efficient, and respectful, so it’s wonderful to know that your experience reflected that.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
Athira was amazing in helping me out to display the app exactly where and how i wanted it to go on my site. Love the app and customer service is great! Thank you. Highly recommend.
Thank you so much for your fantastic review!
We're thrilled to hear that Athira was able to assist you in getting the app just the way you wanted on your site.
We're happy that you're loving the app and our customer service. Your recommendation means a lot to us!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Amazing customer support! App works very well. Recommend it.
Thank you for your feedback!
We're delighted to hear that you found our customer support amazing and that the app works well for you.
Your recommendation means a lot to us.
If you ever need assistance or have any questions, we're here to help!
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
The customer service for the app is outstanding, with quick response times and knowledgeable support staff who go above and beyond to resolve issues.
Thank you for your kind words!
We’re delighted to hear that you found our customer service outstanding.
Quick response times and knowledgeable support are what we strive for, so it’s wonderful to know that our team went above and beyond to resolve your issues.
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
Customer service is outstanding! This app works very well for my needs. I would strongly recommend this app.
Thank you for your wonderful review!
We're glad to hear that our customer service has been outstanding and that the app meets your needs so well.
Your recommendation means a lot to us.
Thank you for your support!
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
The customer support is really bad, basically they can't help you with much (or they don't want to) and always are pushing you to talk to Shopify team instead of helping you themselves. After helping with nothing they even ask for a google review. Really shame.
Summary: The issue arose due to a misunderstanding about the app's functionality when Shopify Markets is enabled.
I’m sorry to hear that your experience with our support team was not as expected.
It seems that the issue arose due to a misunderstanding about the functionality of our app, particularly with Shopify Markets enabled in your store.
When Shopify Markets is enabled, the conversion display and price rounding are managed by Shopify itself. Our app functions as a currency switcher, but the conversion process is outside the scope of what our app controls. That's why we advised you to contact Shopify support, as they would be better equipped to assist with this specific issue.
I understand that it might have seemed like we were not willing to help, but I assure you that our goal is always to provide the best possible support within the capabilities of our app.
We deeply value your business and regret that this limitation led to a negative experience.
Please know that we are committed to improving our service to avoid such misunderstandings in the future, and we always strive to provide the best possible support within our app’s capabilities.
If you have any further queries, please don't hesitate to reach out to us at support@helixo.co or via our in-app chat.
-Tinu,
Customer Support Lead at Helixo
Thanks, Bucks you made my customer's life easy
Thank you for your enthusiastic feedback! We’re thrilled to hear that you find the app really helpful.
Your support means a lot to us!
In case of further queries please contact us at support@helixo.co or via our in-app chat.
We are always happy to help you.
- Helixo Support Team
We recently started using the app, and the support has been great so far. Initially, we encountered a problem with the app not working due to a currency formatting error on our website. However, the team quickly identified the issue and guided us to fix it promptly. Many thanks for your assistance!
Thank you so much for your kind words and positive feedback!
We're thrilled to hear that our support has been great and that we could promptly assist you in resolving the currency formatting issue on your website.
Your satisfaction is our top priority, and we're here to help anytime you need further assistance.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Athira was amazing. She asked questions to understand my issue and then helped me until the issue was completely resolved. I highly recommend BUCKS Currency Converter. What great customer service!
Thank you for your wonderful review!
We're thrilled to hear that Athira provided amazing support and resolved your issue completely.
Your recommendation of BUCKS Currency Converter means a lot to us.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
The app works great and looks great and the support is really helpful and friendly.
Thank you so much for your kind words!
We're thrilled to hear that you're enjoying the app and that our support team has been helpful and friendly.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team