整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2023年12月16日

It’s ok, a little difficult to setup for me but overall works perfectly and support is incredibly fast I would recommend it

DMcastlestore
墨西哥
使用應用程式 大約1個月
Helixo 已回覆 2023年12月18日

We appreciate your positive feedback! It's fantastic to hear that our product is working well for you. If you encounter any challenges in the future, our support team is here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年1月30日

Best customer support team really appreciated

ApoloMall
阿拉伯聯合大公國
使用應用程式 大約2個月
Helixo 已回覆 2024年1月31日

Your appreciation for our customer support team means a lot to us. Thank you for taking the time to share your positive experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024年3月11日

Prompt service. Works well and is fast. Its better value compared to the other non-free apps available

Fatima Lodhia
巴基斯坦
使用應用程式 大約1小時
Helixo 已回覆 2024年3月13日

Thank you for your review!

We're pleased to hear that you found our service prompt and efficient. It's great to know that our app works well and delivers fast results for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024年1月16日

helpful customer support in the end

Radiant Restroom
澳洲
使用應用程式 大約2個月
Helixo 已回覆 2024年1月18日

We wanted to extend a huge thank you for your positive review!

It's awesome to hear that our app has been helpful for you, and your recognition of our customer support warms our hearts.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team

2024年1月24日

Great app and great support solved my issue within minutes :D!

Digital Travel Planner & Presets
阿曼
使用應用程式 6天
Helixo 已回覆 2024年1月26日

Your feedback made our day!

We're glad the app is working well for you, and it's fantastic to hear that our support team could resolve your issue in minutes.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2023年12月9日

I can say BUCKS Currency Converter is very easy to set up. The operation guides are carefully designed so you have no chance to mess up anything. The functions are so sweet and catch everything customers might think. Nice job!

XCHSTORE
中國
使用應用程式 4個月
Helixo 已回覆 2023年12月11日

Thank you so much for your positive feedback! We're thrilled to hear that you found BUCKS Currency Converter easy to set up and the operation guides helpful.

We've put a lot of effort into making the functions intuitive and comprehensive, so it's fantastic to know they meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年2月27日

Easy to use and configure. The staff really helpful and fast response. The best thing about this app its FREE! Really recommend *thumbs up.

Dafeya.co
馬來西亞
使用應用程式 大約3小時
Helixo 已回覆 2024年2月28日

Thank you so much for your wonderful review!

We're thrilled to hear that you find our app easy to use and configure, and that our staff provided helpful and speedy assistance.

We're committed to delivering top-notch service and support to our users. And yes, we take pride in offering our app for free while still providing valuable features and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年2月16日

Great technical support, fixed issue promptly. Thank you

FIGHT STYLE
澳洲
使用應用程式 7天
Helixo 已回覆 2024年2月17日

We appreciate your feedback!

It's great to know that our technical support team provided you with a prompt resolution.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


2024年1月20日

Excellent response to a challenge we had with confirming installation. 5 star service !

Secret Storage Books
加拿大
使用應用程式 15天
Helixo 已回覆 2024年1月22日

Thank you for sharing your experience with us!

We appreciate your feedback about the challenge you faced with confirming installation, and we're pleased to know that our response was excellent.

Achieving a 5-star service rating from you is truly rewarding.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024年2月22日

It is converted to the store's default currency at checkout. It would be much better if you fix this.

Remaxyy.com
土耳其
使用應用程式 大約1個月
Helixo 已回覆 2024年2月23日

Summary: The issue arises from a misunderstanding regarding app limitations on the Checkout page. According to Shopify policies, apps are prohibited from making modifications on the checkout page.

Hello,

Thank you for sharing your feedback with us. We understand your concern about currency conversions at checkout.

According to Shopify policies, enabling Shopify markets is necessary to perform currency conversions on the checkout page. These markets handle the conversions as outlined in the following link: Shopify Payments - Selling and Getting Paid in Different Currencies

If you have enabled markets, Shopify will take care of the currency conversions on the checkout page. However, if you haven't enabled markets, our app can still switch currencies up to the cart page. Please note that apps are restricted from making modifications on the checkout page, as per Shopify guidelines.

We appreciate your understanding of this default behavior of our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu,
Customer Support Lead at Helixo