BUCKS Currency Converter PRO++ , 880 則評價
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It is converted to the store's default currency at checkout. It would be much better if you fix this.
Summary: The issue arises from a misunderstanding regarding app limitations on the Checkout page. According to Shopify policies, apps are prohibited from making modifications on the checkout page.
Hello,
Thank you for sharing your feedback with us. We understand your concern about currency conversions at checkout.
According to Shopify policies, enabling Shopify markets is necessary to perform currency conversions on the checkout page. These markets handle the conversions as outlined in the following link: Shopify Payments - Selling and Getting Paid in Different Currencies
If you have enabled markets, Shopify will take care of the currency conversions on the checkout page. However, if you haven't enabled markets, our app can still switch currencies up to the cart page. Please note that apps are restricted from making modifications on the checkout page, as per Shopify guidelines.
We appreciate your understanding of this default behavior of our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu,
Customer Support Lead at Helixo
You better give the man name of Glen a raise.
We greatly appreciate your amazing review! 🌟 It's incredibly satisfying to hear that you love our extensive currency converter. Our team prides itself on delivering exceptional support, and we're thrilled that our representative could assist you so effectively.
In case of further queries please get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
If there is a special vip star available here, i would much likely to put that with the amount of effort these people doing with customers. Much patience and good guidance .. HATS OFF TO AGENT AKHIL. GOOD WORK KEEP IT UP !!
Thank you from the bottom of our hearts for your incredibly kind words and the virtual VIP star!
We're delighted to hear about your positive experience, and we're especially thrilled that Agent Akhil's efforts stood out to you.
Your recognition of his patience and guidance means a lot to us, and we'll be sure to pass on your appreciation to him.
We're truly grateful for customers like you who take the time to share their positive experiences.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great technical support, fixed issue promptly. Thank you
We appreciate your feedback!
It's great to know that our technical support team provided you with a prompt resolution.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I would highly recommend! The customer service from Nadeem was great very helpful!
We sincerely appreciate your recommendation! It's fantastic to hear that you found our customer service, particularly Nadeem, to be helpful. Providing excellent support is a top priority for us, and we're thrilled to have met your expectations.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
It's a complete currency converter, lots of features, clean and it's also free. Great support also, especially Akhil who was very helpful!
Thank you for your fantastic review! 🌟 We're thrilled that you're enjoying our comprehensive currency converter with its various features, all at no cost! Our team takes pride in providing excellent support, and we're delighted that our agent was able to assist you effectively.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
got good assistance1
Thank you for the positive feedback!
We're glad to hear that you received good assistance. Your satisfaction is important to us, and we're always here to help.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great app and great support solved my issue within minutes :D!
Your feedback made our day!
We're glad the app is working well for you, and it's fantastic to hear that our support team could resolve your issue in minutes.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Excelente aplicación y increíble servicio de soporte. Le doy 5 estrellas pero realmente merecen 10 ;D
¡Gracias por su evaluación increíblemente positiva y la calificación de 5 estrellas!
Estamos encantados de saber que encuentra excelente nuestra aplicación y aprecia nuestro servicio de soporte.
Sus comentarios alimentan nuestro compromiso de brindar la mejor experiencia posible.
En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.
- Equipo de soporte de Helixo
helpful customer support in the end
We wanted to extend a huge thank you for your positive review!
It's awesome to hear that our app has been helpful for you, and your recognition of our customer support warms our hearts.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
-Helixo Support Team