整體評分
4.9
各級評分數量
  • 94% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2024年4月6日

Excellent support and very useful tool, however the customization is limited

SigmaSoup
德國
使用應用程式 21天
Helixo 已回覆 2024年4月8日

Thank you so much for taking the time to share your feedback with us.

Your insights are incredibly valuable to us, and we truly appreciate your honesty.

I understand that you mentioned limited customization in your Shopify review. I want to assure you that we offer a variety of additional customization options within our app itself.

Moreover, if you ever find yourself in need of further customization and can provide specific details about your requirements, please know that we are here to help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年2月27日

"I've been using the app for quite some time now, and I must say, it's been a seamless experience! Recently, I decided to switch up the theme and default currency, and the entire process was incredibly smooth. Feeling confident, I took the plunge and integrated the app with the theme header. I reached out to the Bucks team for some assistance, and they promptly logged in and had it all set up in no time! I can't thank them enough for their quick and efficient help. Highly recommended!"

PuppyJoyful
美國
使用應用程式 12天
Helixo 已回覆 2024年2月28日

Thank you immensely for your glowing review and for being a dedicated user of our app!
We're delighted to hear that your experience has been seamless and that customizing the theme and default currency was a breeze for you.

Integrating with the theme header can sometimes be a bit tricky, but we're thrilled that our team was able to assist you promptly and efficiently. Your recommendation means the world to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年2月9日

My store was having problems, it didn't want to do the conversion when changing the variant. I don't know how but they noticed this and they contacted me to try to help me resolve the problem. A matter of 20 minutes, the problem was resolved, via chat by Nadeem. Thank you very much.

Fame24Boost
巴西
使用應用程式 大約1個月
Helixo 已回覆 2024年2月11日

Thank you for sharing your experience! We're glad to hear that we were able to promptly address the issue with your store's conversion problem. It's our priority to ensure that our customers have a smooth experience, and we're delighted that Nadeem was able to assist you efficiently through chat.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2024年4月16日

We are having trouble converting currencies based on the geographic location of our site visitor. We contacted support, the plugin specialists patiently explained to us what needed to be changed in the Shopify settings to solve the problem. As a result, they helped us configure the plugin according to our wishes. We are very pleased and grateful to the plugin specialists. We recommend!

Ayaho
印尼
使用應用程式 14天
Helixo 已回覆 2024年4月18日

Thank you for taking the time to share your experience with us! We're delighted that our support team could help you configure the currency conversion settings to your satisfaction.

Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


2024年3月13日

The best app that you can ever use for your store, their customer care is perfect, i had a problem and they solved the whole thing immediately, i highly recommend it

MUSCLUB
沙烏地阿拉伯
使用應用程式 22天
Helixo 已回覆 2024年3月14日

We truly appreciate your amazing review!

It's fantastic to hear that you had such a positive experience with our app and customer support team.

Providing excellent support is our top priority, and we're delighted that we could promptly resolve your issue.

Thank you for recommending us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024年2月22日

Great and very easy to use with very helpful support. Thanks Akhil for helping with the setup even though it is really easy to figure out, just had a lot on my mind lol. Would recommend for anyone who wants little friction around this

BANANAPE
南非
使用應用程式 2個月
Helixo 已回覆 2024年2月23日

Thank you for your positive feedback! We're thrilled to hear that you found our app great and easy to use.

We're here to assist, and I'm glad Akhil could help you with the setup.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年3月29日

The app is amazing!Looks really clean on the website.All the options you would want to change are there.Also, support chat is amazing and quick.

Sylera
羅馬尼亞
使用應用程式 11天
Helixo 已回覆 2024年4月1日

Thank you so much for your glowing review!
We're thrilled to hear that you find our app amazing and that it looks clean on your website.
We strive to provide all the necessary options for customization and we're delighted that you found them useful.
Our support team works hard to ensure quick and helpful assistance, so we're glad to hear that you had a positive experience with our chat support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年2月28日

they're Service team is amazing. help me a lot !
when i need help with issue with app, they handle for me quick and nicely!
thanks

GlamEra
菲律賓
使用應用程式 2個月
Helixo 已回覆 2024年2月29日

Thank you for sharing your positive experience with our support team!

It's fantastic to know that our support team was able to assist you promptly and in a friendly manner.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

2024年3月2日

I had some problems with the app. they solved every problem in less than 1 hour. Great service!

LuxLyne
美國
使用應用程式 4個月
Helixo 已回覆 2024年3月3日

Thank you for reaching out and sharing your experience with us. We're pleased to hear that our team was able to swiftly resolve the problems you encountered with the app.

Delivering prompt solutions is a top priority for us, and we're delighted that we could address all your concerns in less than an hour. Your satisfaction is paramount, and we're committed to providing outstanding service to all our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

2024年2月28日

This is a really amazing app! Everything works so perfectly. I have had some issues with it because I have had some special requirements but I have contacted support and they fixed everything for me in a couple of days. Thank you for creating such a wonderful app!

Adyix
羅馬尼亞
使用應用程式 12天
Helixo 已回覆 2024年3月1日

Thanks a lot for the great feedback!

We're thrilled that you find our app amazing, and it's awesome to hear that everything is working smoothly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team