Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the international shopping experience. They appreciate the user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The app's customization options for currency display and auto-detection of visitor locations are also praised. Merchants commend the support team for their quick and efficient responses. The easy setup, attractive UI design, and bug-free performance are also highlighted.

February 26, 2024

Excelente aplicación y increíble servicio de soporte. Le doy 5 estrellas pero realmente merecen 10 ;D

V&R Hogar Web
Mexico
3 months using the app
Helixo replied February 27, 2024

¡Gracias por su evaluación increíblemente positiva y la calificación de 5 estrellas!

Estamos encantados de saber que encuentra excelente nuestra aplicación y aprecia nuestro servicio de soporte.

Sus comentarios alimentan nuestro compromiso de brindar la mejor experiencia posible.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

April 4, 2024

good experience with this excelent app

PureTrust Bay
Pakistan
2 days using the app
Helixo replied April 6, 2024

We're truly grateful for your positive feedback on our app!

It means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

February 1, 2024

THANKS!!! Not only was he professional, but very patient! He helped me a lot!

iwafo
United States
About 6 hours using the app
Helixo replied February 2, 2024

Thank you so much for your enthusiastic feedback! We're delighted to hear about your positive experience with our support team, particularly regarding their professionalism and patience. Providing excellent service and assistance is something we take great pride in.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 28, 2024

I was impressed by technical support. They go out of their way to solve any issue and adapt the app to your needs. AMAZING!

PETIT ZILUET
Mexico
About 1 hour using the app
Helixo replied March 1, 2024

Thank you so much for your wonderful feedback!

We're delighted to hear that our support team's efforts have made a positive impact. Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 8, 2024

I would highly recommend! The customer service from Nadeem was great very helpful!

DMD FITNESS
United Kingdom
About 2 hours using the app
Helixo replied April 10, 2024

We sincerely appreciate your recommendation! It's fantastic to hear that you found our customer service, particularly Nadeem, to be helpful. Providing excellent support is a top priority for us, and we're thrilled to have met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 10, 2024

Amazing customer support!

ELLY Dubai
United Arab Emirates
23 days using the app
Helixo replied February 11, 2024

We truly appreciate your feedback! It's fantastic to hear that you had such a positive experience with our customer support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


February 10, 2024

It is a really good app! It is easy to work with and to customize the design and placement of the currency converter widget to fit your store design. Also if you need assistance, the customer service is quick and helpful. Thank you for your assistance.

bari
Denmark
31 minutes using the app
Helixo replied February 11, 2024

Thank you for your wonderful review! We're delighted to hear that you find our app easy to use and customize to fit your store design. Providing quick and helpful customer service is our priority, and we're glad we could assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 12, 2024

Amazing Service and Support from Akhil

Jumpstart Manufacturing Company
United Kingdom
About 1 month using the app
Helixo replied January 14, 2024

Thank you so much for your positive feedback! We're thrilled to hear that you had an amazing experience with our customer service representative and our service. Providing excellent support is a top priority for us, and we're delighted that \ our customer service representative was able to meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 23, 2024

Very swift customer care. Thumb up to Bhagya. In no time, I was attended to and the issue was solved. I love this

MindfulLife
Nigeria
About 14 hours using the app
Helixo replied February 24, 2024

Thank you so much for your kind words and taking the time to share your experience with us!

We're thrilled to hear that Bhagya provided you with such swift and attentive customer care.

Delivering excellent service and resolving issues promptly is always our top priority, and we're delighted that you found our response personalized to your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 14, 2024

Best customer service I have ever had. Seriously the best currency converter you can get. I promise!

Inlighte
Canada
About 4 hours using the app
Helixo replied March 15, 2024

We're truly grateful for your glowing review!

It's wonderful to hear that you've had such a positive experience with our customer service and currency converter.

Your satisfaction is our ultimate goal, and we're delighted to have met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team