Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversions and real-time exchange rate updates, which enhance customer trust and boost sales. Its user-friendly interface allows easy setup and customization of multiple currencies, and it auto-detects visitor locations to display prices in local currency. The app is compatible with all Shopify themes and regularly updated. The customer support team, particularly agents Athira, Akhil, Glen, Tinu, Lishana, and Bhagya, are praised for their prompt and helpful responses. It's free and considered by some as the best currency converter tested.

March 9, 2024

Great customer service, Athira was super helpful and responsive!

My Store
United Kingdom
About 2 hours using the app
Helixo replied March 13, 2024

Thank you for your wonderful feedback!

We're delighted to hear that you had a great experience with our customer service, especially with Athira.

We pride ourselves on being helpful and responsive to our customer's needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 8, 2024

Awesome app great support! Nadeem is amazing support member. Go and check it out, top one!

Astollo
United States
30 minutes using the app
Helixo replied April 10, 2024

Thank you for your positive feedback! We're glad you're enjoying our app and that Nadeem provided exceptional support. Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 27, 2023

Servizio clienti rapidissimo e molto efficiente! Consigliato :-)

Love Master Academy
Italy
About 1 month using the app
Helixo replied December 28, 2023

Grazie per le tue gentili parole! Siamo felici di sapere che hai avuto un'esperienza positiva con il nostro servizio clienti.

In caso di ulteriori domande, ti preghiamo di contattarci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di assisterti.

Il Team di Supporto di Helixo

January 28, 2024

I really enjoy the customer service and the quality of this Currency converter app. Highly recommend!

Chaudique
Vietnam
About 1 hour using the app
Helixo replied January 29, 2024

Thank you for the fantastic review!

We're thrilled that you're happy with our Currency Converter app. Your recommendation means a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

January 23, 2024

works great!!

Vivaro
Netherlands
10 days using the app
Helixo replied January 24, 2024

Thank you so much for your positive feedback!

We are glad to hear that our app is working great for you!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 12, 2024

Suporte excelente e funciona super bem o app

LebenGut
Brazil
About 2 months using the app
Helixo replied January 14, 2024

Muito obrigado pelo seu feedback positivo! Ficamos felizes em saber que você está gostando do nosso aplicativo e que nosso suporte atendeu às suas expectativas.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Equipe de Suporte Helixo

January 28, 2024

Works exactly like in the description. Also big plus for fast and helpful support.

EXPRIMEZ-VOUS*
Poland
32 minutes using the app
Helixo replied January 30, 2024

Thank you for taking the time to share your experience!
It's great to learn that our product met your expectations and performed as described.
Your positive comments about our fast and helpful support mean a lot to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 10, 2024

Amazing customer service! The app works very well Thank you guys so much :)

Cat-Proof Fence Rollers | Oscillot® Europe and UK
Poland
About 1 hour using the app
Helixo replied January 11, 2024

Thank you for your incredibly kind words and positive feedback!

We're thrilled to hear that you're enjoying our app and that our customer service has met your expectations.

Our team works hard to ensure a seamless experience for users like you, and it's truly rewarding to know that our efforts have made a positive impact.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 8, 2024

Esta app me salvó la vida, ya qué tengo muchos clientes de diferentes países donde la moneda cambia. Y la atención es rápida y muy buena.

Karen Sofía
Mexico
22 days using the app
Helixo replied March 13, 2024

¡Estamos encantados de saber que nuestra aplicación ha cambiado las reglas del juego para usted!

Brindar un servicio al cliente rápido y de primer nivel es nuestra máxima prioridad, por lo que estamos encantados de conocer su experiencia positiva con nuestro equipo de soporte.

En caso de más consultas, contáctenos en support@helixo.co o a través de nuestro chat en la aplicación. Siempre estamos encantados de ayudarle.

- Equipo de soporte de Helixo

October 18, 2023

I have just the best words to say about customer support by BUCKS agents, especially agent Athira who helped me a lot in a very polite way. 10/5 stars!

TopServis Shop
Bosnia & Herzegovina
9 months using the app
Helixo replied October 19, 2023

I'm thrilled to hear that you had such a positive experience with our customer support team and, in particular, with Agent Athira.

It's always our goal to provide exceptional service, and it's heartwarming to know that we've met your expectations.

We appreciate your kind words and your 10/5 star rating! Thank you for choosing BUCKS.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team