Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the international shopping experience. They appreciate the user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The app's customization options for currency display and auto-detection of visitor locations are also praised. Merchants commend the support team for their quick and efficient responses. The easy setup, attractive UI design, and bug-free performance are also highlighted.

January 4, 2024

Good Customer Service

Anulus
Australia
8 days using the app
Helixo replied January 6, 2024

Thank you so much for acknowledging our customer service!

We're thrilled to hear that you had a positive experience.

In case of further queries don't hesitate to get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 18, 2023

I have just the best words to say about customer support by BUCKS agents, especially agent Athira who helped me a lot in a very polite way. 10/5 stars!

TopServis Shop
Bosnia & Herzegovina
9 months using the app
Helixo replied October 19, 2023

I'm thrilled to hear that you had such a positive experience with our customer support team and, in particular, with Agent Athira.

It's always our goal to provide exceptional service, and it's heartwarming to know that we've met your expectations.

We appreciate your kind words and your 10/5 star rating! Thank you for choosing BUCKS.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

April 4, 2024

good app :)
they have excellent support

Al Aswad Co.
Kuwait
39 minutes using the app
Helixo replied April 6, 2024

We're delighted to receive your positive review!

It's fantastic to hear that you're pleased with our app and that you've had such a positive experience with our support team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 1, 2024

Fantastic app with lots of options to customize and great support too. Highly recommend!

Doggo Capital
United States
About 1 hour using the app
Helixo replied January 3, 2024

We sincerely appreciate your kind words! It's fantastic to hear that you've had a positive experience with our app and found the customization options to your liking. Our team is always here to assist you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

November 10, 2023

This app has everything you need including location detection to automatically adapt the currency of the user's market. Incredibly helpful and friendly team behind the app and amazing customer service! would 100% recommend.

One Glass A Day
Bulgaria
20 days using the app
Helixo replied November 13, 2023

Thank you so much for your kind words and for highlighting our app's features.

It's fantastic to know you had a great experience with our friendly team and customer service. We appreciate your recommendation!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 19, 2024

everything works well. i haven't encountered any glitches. and there support team replies very fast

farbye
Australia
31 minutes using the app
Helixo replied January 20, 2024

We appreciate your positive feedback!

It's great to hear that everything is running smoothly, and our support team is meeting your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

November 29, 2023

Good app. The support service helped solve all the problems!

Smart Tools
United Kingdom
2 months using the app
Helixo replied November 30, 2023

Thank you for your positive feedback! We're thrilled to hear that you found our app helpful and that our support service was able to address all your concerns effectively.

If you have any additional questions, please contact us at support@helixo.co or via our online chat. We are always happy to help you.

The Helixo Support Team

January 15, 2024

Glen helped me move the icon fast

DRIPPYKICKS
United Arab Emirates
About 22 hours using the app
Helixo replied January 16, 2024

Thank you for taking the time to share your experience!

It's fantastic to know that Glen could assist you promptly in moving the icon. Our team is always here to ensure your experience is smooth and efficient.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team

March 29, 2024

Increible! Te cambia la moneda y el servicio de atencion al cliente es perfecto y super rápido! Me ha ayudado a cambiar el formato y está mil veces mejor, se ve tan profesional y es gracias a Athira de customer service, le agradezco con todo mi corazón. Sin duda muy buen servicio y la app excedió mis expectativas

Lily marie store
Peru
About 1 hour using the app
February 7, 2024

Customer service was very attentive and did work for me

Kiscaseshop
China
About 1 hour using the app
Helixo replied February 8, 2024

We appreciate your positive feedback!

It's great to hear that our customer service team was attentive and able to assist you effectively.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team