Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the international shopping experience. They appreciate the user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The app's customization options for currency display and auto-detection of visitor locations are also praised. Merchants commend the support team for their quick and efficient responses. The easy setup, attractive UI design, and bug-free performance are also highlighted.

October 4, 2023

amazing app with very speedy response from Glen, I appreciate how he help to setup the icon on the right position of the landing page.

Posh And Poise
United Kingdom
3 days using the app
Helixo replied October 6, 2023

Thank you so much for your kind words!

We're pleased to hear that you found our app amazing and that Glen's speedy response and assistance in setting up the icon on the landing page met your expectations.
Your feedback motivates us to continue delivering exceptional service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

Edited July 8, 2023

Very convenient application, customer service is also very professional and patient, it is worth recommending everyone to use.

INEWCOOL
China
2 months using the app
Helixo replied July 8, 2023

Thank you for your kind words! We're thrilled to hear that you found our application convenient and that our customer service team provided professional and patient assistance.

We strive to offer the best possible experience to all our users, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

December 26, 2023

great support and great app!!

Heat Swim
United Arab Emirates
About 1 hour using the app
Helixo replied December 27, 2023

Thank you so much for your kind words and positive feedback!

We're thrilled to hear that you're enjoying our app and that our support has met your expectations. Your satisfaction is our top priority, and we're always here to assist you with anything you need.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


October 2, 2023

The app walks you through the steps to install it. I was able to fine tune it to exactly match my site and it works perfectly.

Zuringa
United Kingdom
1 day using the app
Helixo replied October 3, 2023

Thank you for your positive feedback! We're delighted to hear that the app's installation process was straightforward, and you were able to fine-tune it to perfectly match your site. We're here to provide you with the best experience possible, and it's great to know that everything is working perfectly for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 1, 2023

Excellent, fast and efficient customer support

GTAART.CA
Canada
About 1 hour using the app
Helixo replied December 3, 2023

We greatly appreciate your positive feedback! It's fantastic to hear that you found our customer support team excellent, fast, and efficient. Your satisfaction is our priority, and thank you for choosing us! 🌟

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

June 13, 2023

Great app! I'm so glad to see this currency converter works great on my store. The team support was very helpful and outstanding. They solved my issues soon after I chatted with them. That was very impressive!

Pawfect Face 頑友繪
Taiwan
11 days using the app
Helixo replied June 13, 2023

Thank you so much for your kind words and positive feedback! We're pleased to hear that our currency converter is working great in your store and that our team support was helpful and outstanding. Providing excellent customer service and promptly resolving any issues is our top priority, so we're glad we could impress you with our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

December 6, 2023

Ótimo app, conversão perfeita e fácil de usar

TecnoVita
Brazil
About 1 month using the app
Helixo replied December 7, 2023

Muito obrigado pelas suas amáveis ​​palavras e avaliação positiva! Estamos entusiasmados em saber que você acha nosso aplicativo excelente. Seu feedback é muito apreciado e nos motiva a continuar oferecendo uma excelente experiência ao usuário.
Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

-Helixo Support Team

May 19, 2023

nice it works i like it very much .please also add or create a app related to payments on shopify .because some countries not supported payments method that are in shopify . add payments through card safe,secure and easy thank oyu

LazaraShopping
Pakistan
6 days using the app
Helixo replied May 20, 2023

Thank you for your positive feedback! We appreciate your suggestion regarding adding a payment app related to card payments on Shopify, especially for countries where certain payment methods are not currently supported.

We understand the importance of providing safe, secure, and convenient payment options for all our merchants. While we can't make any immediate promises, we take customer feedback seriously, and your suggestion will be taken into consideration by our team.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 7, 2023

Bucks is perfect for beginers! Its free and easy to install

thatgyalsuccess
Greece
4 months using the app
Helixo replied September 9, 2023

We appreciate your feedback! It's great to know that Bucks is an excellent choice for beginners, and we're proud to offer a user-friendly and free installation process.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

January 11, 2024

excelente el soporte me ayudo, fue rapido y directo

The Fuji Monkey
United States
About 1 hour using the app
Helixo replied January 12, 2024

Thank you for your positive feedback! We're delighted to hear that our support was able to assist you promptly and effectively.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team