Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the international shopping experience. They appreciate the user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The app's customization options for currency display and auto-detection of visitor locations are also praised. Merchants commend the support team for their quick and efficient responses. The easy setup, attractive UI design, and bug-free performance are also highlighted.

April 15, 2024

Muito bom o suporte.obrigado

Mweb Digital
Brazil
3 months using the app
Helixo replied April 16, 2024

É ótimo saber que você apreciou o nosso suporte! Estou sempre à disposição para ajudar com qualquer outra questão ou informação que você possa precisar. A sua satisfação é muito importante para nós, e agradeço sinceramente por escolher os nossos serviços.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Helixo Support Team


January 16, 2024

Remember that time I had a custom widget request so specific it sounded like an alien recipe? Glen from the support team didn't bat an eye. She patiently dissected my needs, whipped up a solution faster than a hummingbird on espresso, and made my website sing in multiple currencies. Seriously, Glen is a customer service ninja

All 4 You
United States
1 day using the app
Helixo replied January 18, 2024

We wanted to express our gratitude for your recent feedback about Glen from our support team.

It's awesome to hear that Glen navigated your specific request with ease, delivering a solution at lightning speed.

We're proud to have him on our team, and your kind words reinforce the dedication we have to providing excellent customer service.

Thanks for being part of our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

December 16, 2023

It’s ok, a little difficult to setup for me but overall works perfectly and support is incredibly fast I would recommend it

DMcastlestore
Mexico
About 1 month using the app
Helixo replied December 18, 2023

We appreciate your positive feedback! It's fantastic to hear that our product is working well for you. If you encounter any challenges in the future, our support team is here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 16, 2024

actually it very good app

nenostore
United Arab Emirates
3 days using the app
Helixo replied April 17, 2024

We greatly appreciate your positive review! It's fantastic to hear that you are enjoying our app.

If you have any suggestions for improvement or if there's anything specific you love about the app, we'd love to hear more feedback from you.

Thank you for choosing our app, and we hope it continues to meet your needs!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 9, 2023

I can say BUCKS Currency Converter is very easy to set up. The operation guides are carefully designed so you have no chance to mess up anything. The functions are so sweet and catch everything customers might think. Nice job!

XCHSTORE
China
4 months using the app
Helixo replied December 11, 2023

Thank you so much for your positive feedback! We're thrilled to hear that you found BUCKS Currency Converter easy to set up and the operation guides helpful.

We've put a lot of effort into making the functions intuitive and comprehensive, so it's fantastic to know they meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 23, 2024

Super I liked amazing

RG brand
Türkiye
About 1 month using the app
Helixo replied March 25, 2024

Thank you for your enthusiastic feedback!

We're delighted to hear that you enjoyed our service.

Providing top-notch support is our priority, and we're glad we could meet your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

January 30, 2024

Best customer support team really appreciated

ApoloMall
United Arab Emirates
About 2 months using the app
Helixo replied January 31, 2024

Your appreciation for our customer support team means a lot to us. Thank you for taking the time to share your positive experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 16, 2024

helpful customer support in the end

Radiant Restroom
Australia
About 2 months using the app
Helixo replied January 18, 2024

We wanted to extend a huge thank you for your positive review!

It's awesome to hear that our app has been helpful for you, and your recognition of our customer support warms our hearts.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


-Helixo Support Team

March 6, 2024

Absolutely excellent customer service.

Bucarest Art Gallery
Chile
22 days using the app
Helixo replied March 7, 2024

We're absolutely thrilled to hear that our customer service has left a positive impression on you!

Providing exceptional service is what we're all about, and knowing that we've met your expectations means the world to us

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 12, 2024

Nice customer service

Calinest
Malaysia
16 days using the app
Helixo replied March 13, 2024

Thank you so much for your kind words about our customer service!

We're delighted to hear that you had a positive experience with us.

Our team works hard to provide exceptional service, and it's incredibly rewarding to know that we've met your expectations

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team