Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversions and real-time exchange rate updates. It's praised for its user-friendly interface, compatibility with all Shopify themes, and a wide range of customization options. The app's intuitive currency switcher with location auto-detection is also appreciated. Merchants find it easy to install and use, and commend the prompt, helpful customer support. The quick loading of currency conversions and support for a wide range of currencies make it a reliable tool for any e-commerce store.

January 31, 2024

Customer service is superb, fast and swift. Waiting for my developers to connect the app.

Lampatron
United Arab Emirates
About 23 hours using the app
Helixo replied February 1, 2024

Thank you so much for taking the time to share your experience and giving us a 4-star review!

We're thrilled to hear that you found our customer service superb, fast, and swift. Your satisfaction is our top priority, and we're grateful for your positive feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 25, 2024

this app is really great especiallt the customer sevice really recomend especially akhil and bhagya

AVOGADRO
United Arab Emirates
About 4 hours using the app
Helixo replied January 26, 2024

Thank you for sharing your positive 4-star review! We're pleased to hear that you find our app great, particularly with our excellent customer service, and we appreciate the recognition of Akhil and Bhagya. Your recommendation means a lot to us.

To make your experience even better, we would love to hear your thoughts on how we can earn that 5th star. Your feedback is crucial in helping us enhance our services and provide the best possible experience for you. Thank you for being a part of our journey!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 6, 2023

Thanks to Tinu and the whole Bucks team for helping me make a few modifications to my store. Really great for a free application. Easy to install and you can change the position of the switcher to suit your needs. I'll be back later to update my review after a few days of trying out this app.

Vickie Mom
Canada
3 months using the app
Helixo replied October 7, 2023

You're very welcome!
We're delighted to hear that you found our support, particularly from Tinu and the entire Bucks team, helpful in making modifications to your store.
We're thrilled to provide a free application that's easy to install and offers customization options like adjusting the switcher's position.

We look forward to hearing your updated review after exploring the app completely.

. In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

February 22, 2024

Great and very easy to use with very helpful support. Thanks Akhil for helping with the setup even though it is really easy to figure out, just had a lot on my mind lol. Would recommend for anyone who wants little friction around this

BANANAPE
South Africa
Helixo replied February 23, 2024

Thank you for your positive feedback! We're thrilled to hear that you found our app great and easy to use.

We're here to assist, and I'm glad Akhil could help you with the setup.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 7, 2024

Great Application , It is quite user friendly

I think one of the best from the one's that are available
Athira from the team was very pro active and helped me set it up how i wanted it to be

MotoCo
India
Helixo replied March 8, 2024

We're absolutely glad to receive your glowing review!
Hearing that you find our application user-friendly and among the best available truly made our day.

We're particularly grateful for your acknowledgment of Athira's proactive support in tailoring the application to your needs. Athira is indeed a valuable member of our team, and we're delighted that her efforts have left such a positive impression on you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 22, 2024

Had an issue with my store front currency converter, contacted the support team and Nadeem was a great help. He was good communicator and provided me with a step by step assistance. I could resolve the issue eventually thanks to his help.

tamghart
United Arab Emirates
Helixo replied March 23, 2024

Thank you for taking the time to share your experience!

We're glad to hear that Nadeem was able to assist you effectively with your store front currency converter issue.

We pride ourselves on our team's communication skills and dedication to providing step-by-step assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 2, 2023

Quick helpful support. Could not solve the issue immediately, but will reply to me by email when the developers have looked at the issue.

Delta iPhone
Åland Islands
About 22 hours using the app
Helixo replied October 4, 2023

Thank you for taking the time to leave a review! We greatly appreciate your feedback.

Our team is dedicated to providing quick and helpful support, and we're pleased to hear that you found our assistance valuable.

We understand that the issue couldn't be resolved immediately, and we apologize for any inconvenience this may have caused.
The delay in resolving the issue was due to the unavailability of our developers during the festive holiday.
However, I'm delighted to inform you that the issue has now been successfully resolved.
We have sent an email to you with the details, and we hope this solution meets your expectations.

Your patience and understanding are greatly appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 1, 2024

I appreciate quick responses and good customer service.

Oppelio
United States
Helixo replied March 3, 2024

Hello,

Your recognition of our quick responses and exceptional customer service has truly made our day! We're grateful for your kind words and thrilled to know that our efforts have contributed positively to your experience.

Your satisfaction is paramount to us, and we're dedicated to maintaining the high standards of service that you've come to expect from us. Should you ever require further assistance or have any questions, please don't hesitate to get in touch. We're here to support you every step of the way.

Thank you once again for your valuable feedback and for choosing us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 29, 2023

Customer service is the more ok that I have seen for a very long time,. But i just asking some simple question only

mysuncatcherdream
Singapore
About 1 month using the app
Helixo replied April 29, 2023

We appreciate you taking the time to leave your review. Your warm compliments about our customer service are much appreciated. We constantly strive to make our offerings as simple to use and efficient as possible, and we're always available to answer any questions or address any issues you might have.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

October 13, 2023

awesome converter

QuickServe
Malaysia
2 months using the app
Helixo replied October 14, 2023

Thank you for your positive feedback! We are delighted to hear that you had a great experience. Your satisfaction is our top priority, and we are thrilled to have exceeded your expectations.

Also, we would love to know how we could have improved your experience to earn that fifth star. If you have any specific suggestions or feedback, please do not hesitate to reach out to us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team