Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless currency conversion feature, enhancing the international shopping experience. They appreciate the user-friendly interface, real-time exchange rate updates, and compatibility with all Shopify themes. The app's customization options for currency display and auto-detection of visitor locations are also praised. Merchants commend the support team for their quick and efficient responses. The easy setup, attractive UI design, and bug-free performance are also highlighted.

February 2, 2024

Gostaria de expressar minha sincera gratidão pelo incrível suporte online que recebi durante a configuração do aplicativo. Sua paciência, conhecimento e disposição em ajudar foram fundamentais para superar os desafios que eu estava enfrentando.

Muito obrigado por sua assistência excepcional. Vocês são verdadeiros especialistas no que fazem, e estou extremamente grato por ter contado com sua ajuda.

Atenciosamente,
[Aldair]- da jenystore

Jeny Store
Brazil
About 1 month using the app
Helixo replied February 3, 2024

Ficamos imensamente gratos por suas palavras generosas! É um prazer saber que conseguimos proporcionar a você um suporte online incrível durante a configuração do aplicativo. Sua satisfação e reconhecimento são a maior recompensa para a nossa equipe.

Agradecemos por destacar a paciência, o conhecimento e a disposição em ajudar que oferecemos. Estamos aqui para auxiliar sempre que necessário, e é muito motivador saber que pudemos superar os desafios que você estava enfrentando.

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou através do nosso chat no aplicativo. Estamos sempre felizes em ajudar você.

- Helixo Support Team

April 16, 2024

Very good assistance from the support team!

Sibario
France
About 1 month using the app
Helixo replied April 17, 2024

Thank you so much for your positive feedback! We are delighted to hear that you had a great experience with our support team.

Providing excellent assistance to our customers is always our top priority, and it's wonderful to know that we met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 22, 2023

I am beyond my words on how helpful Athira is with her team! I had a few errors on my theme and they managed to fix it really quick! I am amazed that this app is free and they do so much and care about their client! Lots of Love for this team, and I wish you all the best <3

Do.Dreamss - Handmade Luxury Jewelry for Good Luck and Protection
Lithuania
29 days using the app
Helixo replied December 24, 2023

Thank you so much for your heartfelt feedback!

We're delighted to hear about your positive experience with our support team.

And we truly value your appreciation, and your kind words inspire us to continue delivering the best service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


April 13, 2024

Five stars all around for this exceptional currency conversion app on Shopify! Not only does it seamlessly handle currency conversions for our international customers, but what truly sets it apart is the unmatched customer service. From installation to customization, the support team (Nadeem) was incredibly responsive and helpful, addressing any questions or concerns promptly and professionally.

Bookstaa.com
India
About 2 hours using the app
Helixo replied April 15, 2024

Your outstanding 5-star review truly made our day!

And hearing your praise for our customer service, particularly Nadeem's support, fills us with joy.

Providing prompt and professional assistance is our commitment, and we're thrilled to have met your expectations.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


April 15, 2024

BUCKS is a great currency converter app. Works great for Shopify store. Would recommend

Chic Hooks
United Arab Emirates
3 days using the app
Helixo replied April 17, 2024

Thank you so much for your kind words and for recommending BUCKS as a great currency converter app!

We are thrilled to hear that it works seamlessly for your Shopify store.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


March 9, 2024

Quick and very good help!

Mollyrosenhoney
Denmark
28 days using the app
Helixo replied March 13, 2024

We appreciate your kind words! It's fantastic to hear that you found our support quick and very helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 1, 2024

Very good free app for currency selector, and prompt customer service response. Recommend!

HIKESITY
Canada
7 days using the app
Helixo replied April 2, 2024

We sincerely appreciate your glowing review!

It's fantastic to hear that you're satisfied with our currency selector app and the responsiveness of our customer service team.

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

March 6, 2024

Great support much love

Babome
United States
5 months using the app
Helixo replied March 7, 2024

Thank you for the heartwarming feedback! We're here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

January 26, 2024

instant reply. no need to wait.. and issue is resolve in first time.

Kitchen Accessories
United Arab Emirates
16 days using the app
Helixo replied January 27, 2024

Thank you so much for taking the time to share your feedback with us.

We are thrilled to hear that you had a positive experience with our app.

Your satisfaction is our top priority, and knowing that we were able to meet your expectations brings us a great sense of accomplishment.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

Helixo Support Team

January 3, 2024

Excellent app and has great customer service. Akhil was very patient and applied his skills to resolve my issue. Great customer service

Camping Don
Australia
4 months using the app
Helixo replied January 4, 2024

We appreciate your wonderful review! 🌟 It brings us joy to see your satisfaction with our all-inclusive currency converter, offering a range of features, completely free of charge! Providing top-notch support is a source of pride for our team, and we're thrilled that our representative could assist you so effectively.

In case of further queries please get in touch with us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team