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These days there are thousands of apps in the store and it can be difficult to separate the good from the junk.
Let this review be your sign that this is one of those apps you're hoping to find among the clutter.
It just works, it's rock solid and doesn't have outages or weird quirks. The customer service behind this app is insane.
I'm used to sending emails to other apps asking clarifying questions or in urgent need of information and waiting a week to hear back, but not with Zero Carbon.
We recently completely revamped our site. I had to reach out to them over and over as I found problems (the problems were entirely due to the nature of the new site, megamenu worked completely out of the box on our previous, more typical site). They opened a ticket, looked into the problem, and typically had it fixed within a business day.
Ya'll... this was on their free tier. I'm not even a paid customer yet and this is the kind of service they deliver. If I could sort the app store by apps with this kind of customer service my shopify experience would improve dramatically.
So if you're looking for a megamenu with all the bells and whistles and you're sick of trying to separate the signal from the noise definitely give this one a chance.
Thank you for this amazing review and for being with us for the past year! We work hard to create good experiences with our app and feedback like this makes it all worth it.
We're hoping to bring more benefits to your store in the years to come.
Really helpfull and great response time.
Helped me custum code my website.
Would recommend!
Thank you so much for taking the time to leave us a 5 star rating! It's much appreciated!
We’re so glad that our app and technical support is what you’re expecting and hopefully with the future developments we can exceed your expectations.
Very useful app and nice support from Calin and team.
Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team.
Have a lovely day!
Great app and great support.
The best for shopify
Free, easy and works!
Thank you for the 5 star rating! We value all customer feedback and we’re happy to hear you enjoy using our app.
We’re here for you anytime!
Great support from Calin and Anca.
Thank you so much for taking the time to leave this excellent review!
We’re so glad that our app and technical support is what you’re expecting and hopefully with the future developments we can exceed your expectations.
We’re here for you anytime!
App muy fácil de usar y tienen respuesta inmediata ante dudas, la recomiendo
I am very happy to use your app.
We are happy too for this great review! Thank you so much for taking the time to leave this excellent feedback!
I can say one thing, The app is super easy to use, user friendly and works like a charm. I put in a support reguest and withing a few hours got feedback from support and the next day I looked the issue was resolved and my menu changes were made. Well done team, thank you for the help. Don't hesitate to use this app, its amazing.
Thank you for this amazing review and for being with us for the past year! We work hard to create good experiences with our app and feedback like this makes it all worth it.
We're hoping to bring more benefits to your store in the years to come.
I found this app very helpful, as I am just starting the business the free options seems enough for me, I am thankful to the developers they allow to use many options free. I will definitely upgrade to premium as the business grow
Thank you so much for taking the time to leave this excellent review!
We value all customer feedback and we’re happy to hear you enjoy using our app.
We’re here for you anytime!