Avis (1 310)
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App is good and has good functionality, I seem to be able to do everything i need to do but I cant add custom CSS. However, that shouldn't be a big deal as it says in the help docs to just reach out and they will do any changes for you....
That brings me to the next point, do they reply? It's been 2-3 days (depending on their time zone) since i first reached out. No response and i'm running out of days on my free trial.
Will update my review when they eventually come back to me but if they haven't by the time my free trial ends I shall be moving on over to another MegaMenu app.
UPDATE:
Moved over to "Meteor Mega Menu & Navigation" Looks insane and at only an extra $5 a month.
Hi,
We did reply to your email so probably for some reason you're not receiving our answers. Please get back to us at support@buddhaapps.com using a different email address if possible.
I like the app since it is user-friendly, easy to navigate, and provides excellent customer service. They will work with you on any requests you may have.
Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team.
Have a lovely day!
Besides all the facts on the 1 star reveiws... I am going to say this.. If you want to install an app for $10 that doesn't have chat support.. Then go ahead and waste your time and moeny then you will def uninstall it.
I'm sorry you feel this way, but we do offer customer support via chat and email and we always reply to our customers requests as soon as possible.
Also, all our documentation is available in our app if you click the MORE button and choose Help from the list or access directly the below link:
https://megamenu.buddhaapps.com/help
Please contact us at support@buddhaapps.com to see how we can help.
Great app and great support.
The best for shopify
Thank you so much for taking the time to leave this excellent review! We’re so glad we were able to help you.
We’re here for you anytime!
The best free mega menu out there. Feels sorry for everyone missing out!
Thank you so much for taking the time to share your impressions!
We work hard to create good experiences with our app and feedback like this makes it all worth it.
Have a lovely day!
Great app, and support even better. Thank you
Thank you so much for taking the time to leave this excellent review! We’re so glad we were able to help you.
We’re here for you anytime!
The app is great, customer service is even better. In a Sunday afternoon they took care of my problem with ease.
Thank you for the lovely review and for your appreciation! We’re so glad we were able to help you.
Please don’t hesitate to contact us if you ever need further assistance with our app.
why can't i expand the size of the Tree List width?,and doesnt scroll on PC, it makes longtail words i want to use for navigation occupy 3 layers of lines instead of just one
Hi,
I did reply to all your emails, but I think you are not receiving our answers.
Please emails back at support@buddhaapps.com using a valid email address so that we can investigate the issues you're experiencing at your end.
Great customer service. A good app when you have thousands of products to show clear navigation to your customers.
Thank you so much for your lovely review! It’s great to know that we made the app work perfectly for you.
We're hoping to bring more benefits to your store in the future.
Very useful app and nice support from Calin and team.
Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team.
Have a lovely day!