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These days there are thousands of apps in the store and it can be difficult to separate the good from the junk.
Let this review be your sign that this is one of those apps you're hoping to find among the clutter.
It just works, it's rock solid and doesn't have outages or weird quirks. The customer service behind this app is insane.
I'm used to sending emails to other apps asking clarifying questions or in urgent need of information and waiting a week to hear back, but not with Zero Carbon.
We recently completely revamped our site. I had to reach out to them over and over as I found problems (the problems were entirely due to the nature of the new site, megamenu worked completely out of the box on our previous, more typical site). They opened a ticket, looked into the problem, and typically had it fixed within a business day.
Ya'll... this was on their free tier. I'm not even a paid customer yet and this is the kind of service they deliver. If I could sort the app store by apps with this kind of customer service my shopify experience would improve dramatically.
So if you're looking for a megamenu with all the bells and whistles and you're sick of trying to separate the signal from the noise definitely give this one a chance.
Thank you for this amazing review and for being with us for the past year! We work hard to create good experiences with our app and feedback like this makes it all worth it.
We're hoping to bring more benefits to your store in the years to come.
I can say one thing, The app is super easy to use, user friendly and works like a charm. I put in a support reguest and withing a few hours got feedback from support and the next day I looked the issue was resolved and my menu changes were made. Well done team, thank you for the help. Don't hesitate to use this app, its amazing.
Thank you for this amazing review and for being with us for the past year! We work hard to create good experiences with our app and feedback like this makes it all worth it.
We're hoping to bring more benefits to your store in the years to come.
Great app with powerful customization options for menus. The support team is responsive and really helpful — they quickly resolved an issue I had during a theme switch. Highly recommend!
Thank you so much for taking the time to leave us this lovely review! It's much appreciated!
We’re so glad that our app and technical support is what you’re expecting and hopefully with the future developments we can exceed your expectations.
Please don’t hesitate to contact us if you ever need further assistance with our app.
We’re here for you anytime!
Works great! And if you ever have a problem the support is always very quick to respond and very helful.
Thank you for the 5 star rating! We’re so glad we were able to help you.
We greatly appreciate the time you took to share your experience with our technical support team.
Have a lovely day!
Great App, easy to use. Created the navigation menu the expensive Theme Vision could not! A little problem was solved via support in short time. Highly recommend!
Thank you for the lovely review and for your appreciation! We’re so glad we were able to help you.
Please don’t hesitate to contact us if you ever need further assistance with our app.
We’re here for you anytime!
Great app! I’ve been using it for about a while now, and overall, it’s a fantastic. The Customer service is also wonderful, had tricky issue with a new theme that the team resolved beautifully, very happy!
Thank you for the lovely review and for your appreciation!
We work hard to create good experiences with our app and feedback like this makes it all worth it.
Works exactly as expected and is very easy to understand and use, the visual layout while editting menues makes fine-tuning your store's navigation a breeze. Adding sub-menues beyond the standard Shopify limit of two levels was essential for our store, and this app saved the day.
Everything worked great out-of-the-box and never needed to contact support.
Thank you so much for taking the time to leave this excellent review! It’s great to know that we made the app work perfectly for you.
We're hoping to bring more benefits to your store in the future.
Have an amazing day!
Really enjoying this app! It’s super easy to use and made setting up our store menu really simple. The layout is clean, and everything just works the way you expect it to. The support team has also been great to work with. Quick to reply and genuinely helpful every time we reached out. If you’re looking for an easy way to organize your menu, this app does the job really well.
Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team.
Please don’t hesitate to contact us if you ever need further assistance with our app.
We’re here for you anytime!
Easy to learn and very easy to set up. The support team is also quick to take action and help resolve issues. Highly recommend this for anyone thinking of using mega-menu's in their stores!
Thank you so much for taking the time to share your impressions! We greatly appreciate the time you took to share your experience with our technical support team.
Have a lovely day!
Overall easy to implement. I have one request, the parent menu items appear very small on the website. While you can adjust the drop downs, that is not possible with the parent items.
Thank you for your feedback. Indeed, our app takes automatically the design of your original main menu header in order to keep a unitary design with your store.
So this cannot be changed from our side. If you want to change the design of your header menu you should do this from your Theme settings for your original main menu header and then the change will apply to our menu as well.
Please don’t hesitate to contact us if you ever need further assistance with our app.