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Does not even load on shopify. Keeps getting stuck and failing in redirecting loop.
Terrible. Does not work and messed up our theme. When trying to uninstall, still was enabled. Had to reinstall it then disable the app. Worst mega menu ever.
We tried to contact you several times via email in order to understand and investigate the problem because you had our app installed for 14 days, but never contacted up during this time.
We did check at our end and noticed the app was working fine and applied the menu correctly. Our app does not affect or not mess up the themes. Also, once you uninstall the app all our code is completely removed and it's impossible to still be enabled.
Could you please get back to us via email at support@buddhaapps.com so that we can check the problem at our end. It's important to us that our customers will have a good experience with our services.
It did not work as shown in the video tutorials. The features shown in the tutorials are for those who have the highest paid plan. The free and medium sized plans didn't work the same way. I couldn't the expanded menu I wanted. Hired a developer from Upwork who did it for less than a year's worth of payments for this app cost.
Didn't work period. spent a few days with this & nothing. Not recommended.
Doesn't work on FREE membership. They should not be giving out free membership to customers if it doesn't work.
I really wish I could try this – but every time I try it, my browser gives errors about too many redirects. I've cleared my cache, cookies, uninstalled & reinstalled, but no luck.
There is NO customer service available. I had a serious question, and nobody was willing to help. Apps like this will stop your workflow and shouldn't be on the app store. If you build your shop, you need a reliable and fast-reacting partner. I can definitely not recommend this app.
We did reply to your email describing how to create the menu, I attached a video as well. Also, I noticed that you left an identical 1 star review on one of our competitors page the same day, so it seems quite impossible that 2 different apps that do have customer support available to not answer your requests at all.
We tried the free version. First it did not come with any instructions while installing. Then it did not work as it says it should. We also discovered that it also did not work on mobile. The contact from support was not very helpful. Asked for us to create a staff account but did not make clear exactly what she needs access to even though we sent her screen shot of what we gave access to in the e-mail. We will not be using this service as we feel if we've provided service this slow and inadequate to our customers they would not use our services either.
Clunky and time-consuming to use, and the price says $9.95 in the app store but when you try to upgrade within the app the price is $19.95! The most expensive mega menu app out there - and the most difficult to set up and use.
We are very sorry that your experience with our app was not a great one. I checked at our end and the reason the app was showing the old price is because you had our app installed before and the system was picking up the old price, but we sorted it out by sending you a discount code so that you can use it at the actual price: $9.95. We apologise for this error.
As for the app being difficult to use, we have instructions and a short tutorial that show how to create the menu and also we are ready to provide all needed information and help via our chat service or email at support@buddhaapps.com.
after i uninstalled the app the files are still on the site